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Keep your chatbot up-to-date by resyncing your data sources as your content evolves. Navigate to the Links section in your chatbot dashboard to manage and resync your website content.
Use the status filters to find specific links:
  • All - View all links
  • Trained - Successfully processed links
  • Pending - Links currently being processed
  • Failed - Links that encountered errors
Use the search bar to find specific URLs quickly.

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Resyncing files

Navigate to the Files & Data Sources section to manage your uploaded files and cloud storage connections.
  • Individual files
  • Multiple files
1

Navigate to files

Go to Files & Data Sources in your chatbot dashboard
2

Find the file

Find the file you want to resync
3

Resync

Click the Resync button in the actions menu for that file
4

Wait for processing

The file will be reprocessed with the latest content

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Auto-sync for automated updates

For links added via sitemap or multiple URLs, you can enable auto-sync to automatically keep your chatbot updated:
1

Choose frequency

When adding links, select an Auto-sync frequency:
  • Never (manual only)
  • Daily
  • Weekly
  • Monthly
2

Automatic syncing

SiteGPT will automatically resync these links at the specified interval
3

Monitor jobs

View auto-sync jobs in the Auto-sync Jobs section to monitor automated updates
Auto-sync is perfect for documentation sites, blogs, and knowledge bases that update frequently.

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When to resync

Resync when you’ve updated content on your website or modified documentation and help articles.
Resync when you’ve uploaded a new version of a file or replaced existing documents.
Resync when a link or file shows a “Failed” status to retry processing.
Resync periodically to ensure your chatbot has the latest information, even if you’re not sure what changed.

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Monitoring sync status

Each data source shows its current status:
  • Trained - Successfully processed and ready to use
  • Pending - Currently being processed
  • Failed - Encountered an error during processing
Click on a failed item to view error details and troubleshooting steps.
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