2026
- October 2026: Working hours for new conversations, lead emails for returning visitors, a clear invitation email that you can send again, locking a conversation from the menu, a SiteGPT home view, settings tools that show working hours, replies to visitors, and read-only connections in the MCP server, chatbot lists without a 100 cap, conversations and leads closed on the MCP servers in HIPAA workspaces, the source of each conversation in Chat History, sign-in links that email security tools cannot use up, a Chat Modes option that lets the visitor choose the AI or a person, WhatsApp photos in Chat History, accepting or declining invites on the dashboard, answers that no longer wait for follow-up suggestions, a length limit with a count in the chat, Allowed Domains for the hosted chat page, a hand-off to your team that follows your team’s hours, AI answers by email with drafts for your team, replies from the dashboard to Messenger, your own footer for AI email replies, a list of the emails that the AI did not answer, WhatsApp files that SiteGPT keeps, and pasted link lists that repair themselves.
- September 2026: WhatsApp, your own escalation rules, custom responses and text snippets that take priority in answers, and more accurate widget open counts.
- August 2026: Take over and close conversations, control where the widget shows, and new developer tools.
- July 2026: The iPhone app, a new Analytics page, a redesigned chat history, and one-click Slack and Crisp apps.
- June 2026: Widget events for your analytics tools and new API v2 endpoints for chatbot ownership and members.
- May 2026: A new API, the SiteGPT CLI, and an MCP server so AI agents can build and manage chatbots.
- April 2026: SiteGPT on the Zendesk Marketplace and a new SDK command to open a fresh chat.
- March 2026: New-conversation emails, the page URL on every conversation, and more widget translations.
- February 2026: Escalation after a lead form, a square chat icon option, and many lead form fixes.
- January 2026: New consent and disclaimer settings, page context, cleaner website imports, and new chat history tools.
2025
- December 2025: GitHub auto-sync, new widget header options, a conversation download button, and a faster-loading widget.
- November 2025: The GitHub connector, sitemap auto scan, allowed domains for crawls, and a smoother file upload.
- October 2025: Scheduled auto-sync, a new widget design with dark mode, and new widget SDK commands.
- September 2025: YouTube videos as content, AI-driven lead collection, and faster tools for managing links and files.
- August 2025: Auto-open, mobile position settings, the Continue with AI button, and bulk actions for links and files.
- July 2025: The WordPress plugin, GPT-4.1 answers, and clearer links and files pages.
- June 2025: A cleaner chat window header and fixes for chat history export and suggestions.
- May 2025: Markdown in the chatbot description, plus fixes for the chat button and resync.
- April 2025: Open and close the chat from your own code, and hide the chat button.
- March 2025: A faster main dashboard, a clearer delete confirmation, and a billing fix.
- February 2025: Delete leads, page through long lead lists, and several billing and content fixes.
- January 2025: A new website crawler, 12 months of usage history, and a fix for file uploads.
2024
- December 2024: Apple Pay domain verification for checkout.
- November 2024: A fix for garbled answers at very low temperature.
- October 2024: A faster chat history and fixes for the leads and custom responses pages.
- September 2024: A fix for adding many links at once.
- August 2024: The Zoho SalesIQ integration, automatic tags from conversation starters, and a newer GPT-4o model.
- July 2024: Human support, GPT-4o mini, a setting for the number of smart follow-ups, and a change to cancellation.
- June 2024: Forward new leads by webhook and email, lead notification settings, and Intercom as a content source.
- May 2024: New content sources on the Files page, GPT-4o, widget embedding options, and a create conversation API.
- April 2024: Conversation tags, archived leads, an escalation webhook, and GPT-4 Turbo.
- March 2024: Slack, Freshdesk, and Zendesk integrations, a widget tooltip, and unread message counts.
- February 2024: Control which parts of web pages the chatbot learns from, cleaner training, and newer GPT models.
- January 2024: The white-label program, retraining all links at once, and more accurate links in answers.
2023
- December 2023: Leads, personas, prompts, the Playground, Notion, and a redesigned chat history.
- November 2023: A Usage page, GPT-4 Turbo, Box, Dropbox, and SharePoint, and new chat widget options.
- October 2023: Crisp integration, smarter follow-up questions, live chat history, and usage meters.
- September 2023: Team members, Messenger, Google Drive and OneDrive, and a Q&A page to improve answers.
- August 2023: Google Chat integration, CSV export of chat history, and agent profile pictures.
- July 2023: File uploads, your own text as content, and a new chat history with filters.
- June 2023: A new chat widget with human handoff, the first public API, and new appearance options.
- May 2023: GPT-4 support, a step-by-step flow to create a chatbot, and separate icons for the chatbot and human agents.
- April 2023: Streaming answers, sitemap support, a new dashboard, and more ways to style the chat widget.
- March 2023: SiteGPT launched: create a chatbot from your website, add it to your site, and read its conversations.