Week of July 1 - July 7, 2024
New features
Human Support Flow
New human support escalation system
Human Support Prompts
Configurable prompts for human support
Subscription Cancellation
Improved cancellation flow
RAG Check Pipe
Optimize response speed with knowledge check
Improvements
- Response Speed: Faster responses for simple queries
- Cancellation Experience: Better cancellation process
Week of July 8 - July 14, 2024
New features
GPT-4o Mini
Added new GPT-4o Mini model
Pricing Updates
New pricing structure with 40% annual savings
Usage Dashboard
Show API key in usage dashboard
Improvements
- Model Options: More cost-effective model choices
- Pricing Clarity: Clearer pricing communication
Week of July 15 - July 21, 2024
New features
Whitelabel Removal
Removed waitlist for whitelabel program
Raw Text Fix
Fixed raw text file handling
Addon Pricing
Updated addon pricing structure
Improvements
- Whitelabel Access: Easier whitelabel program access
- File Handling: Better file processing
Week of July 22 - July 28, 2024
New features
Smart Follow-ups
Configure number of smart follow-up prompts
Zoho Integration
Full Zoho CRM integration
Improvements
- Follow-up Control: More control over follow-up prompts
Week of July 29 - August 4, 2024
Improvements
- Platform improvements and optimizations