New
- Upload files to train your chatbot. See Upload files.
- Add your own text as content. See Add a text snippet.
- A new chat history. You can filter by read or unread, mark a conversation as unread, see escalated conversations, filter by GPT-3.5 or GPT-4, and see the number of conversations. See Review conversations.
- New messages now show in real time, without a page refresh.
- Escalation emails now include a link to the conversation. See Notifications.
- The dashboard shows how many files each chatbot has.
Improved
- The API docs now have a full reference with request and response examples.
- The API now checks each request and returns a clear error when a field is wrong or a plan limit is reached.
- Answers start faster.
- Follow-up prompts no longer show after a message from a human agent.
Fixed
- Fixed streamed answers that sometimes stopped or showed incorrectly.