New
- Zoho SalesIQ integration: your chatbot can reply in Zoho SalesIQ chats. See Zoho SalesIQ.
- Tags from conversation starters: when a visitor picks a conversation starter, SiteGPT can add it to the conversation as a tag. See Review conversations.
Improved
- Human mode on reply: when a team member replies in a conversation, the conversation switches to human mode. See Reply and take over.
- Better answers from files: SiteGPT adds the file name to the trained content, so answers have more context.
- File downloads: downloading a file gives you the text that SiteGPT read from it, not the original file.
- GPT-4o: the chatbot uses the newest version of GPT-4o.
Fixed
- Conversations with deleted tags no longer show errors.