January 2026
New features
Current-page context awareness
Current-page context awareness
The widget can now see which page the visitor is on and use it as
context when answering, so replies are relevant to where the visitor
actually is on your site. Enable it in Settings → General.
Chat history for anonymous visitors
Chat history for anonymous visitors
A new setting shows returning anonymous visitors their previous
conversations, not just visitors who identified with an email.
Bulk actions and tag management in chat history
Bulk actions and tag management in chat history
Select multiple conversations and resolve, tag, or delete them at once,
and delete tags from the chat-history filter list.
Main-content-only scraping
Main-content-only scraping
A new option when ingesting URLs scrapes only the main content of each
page, skipping navigation, footers, and boilerplate for cleaner
knowledge.
Moderation guardrail
Moderation guardrail
Abusive or off-policy visitor messages are now caught by a moderation
layer before reaching the model, and moderated messages are kept in the
conversation record.
Drag-and-drop reordering
Drag-and-drop reordering
Conversation starters and follow-up prompts can be reordered by dragging
in the dashboard instead of deleting and re-adding.
Editable conversation titles
Editable conversation titles
Chat history conversations can now be renamed. Give meaningful titles to important conversations for easier reference and organization.
Session ID and IP tracking
Session ID and IP tracking
Administrators can now view session IDs and IP addresses for conversations. Useful for support teams debugging issues and understanding user context.
Disclaimer text max height
Disclaimer text max height
Added maximum height configuration for disclaimer text sections, preventing overly long disclaimers from taking up too much screen space.
Improvements
- Tags in CSV export: Chat-history CSV exports now include each conversation’s tags
- Auto-open respects the visitor: The widget no longer auto-opens for a visitor who explicitly closed it earlier
- API docs corrected: Fixed broken endpoints and OpenAPI formatting so the public API reference matches reality
- Thread and session metadata: Added thread and session information to Portkey metadata for better observability
- System prompt handling: Improved custom instructions update propagation to the chat widget
- Chat widget performance: Hidden widget on tool pages to reduce unnecessary loading
Bug fixes
- Fixed chat widget auto-scroll behavior for smoother conversations
- Fixed email link rendering in chat messages
- Resolved chat history export tag filter issues
- Fixed lead collection model badge display
- Improved context data handling to prevent IndexedDB issues