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July 2026

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New features

The Slack integration is now the official SiteGPT app: click Add to Slack, pick an escalation channel, and you’re connected — no custom app, no manifest, no tokens. The bot answers in every channel you invite it to, on @mentions, and in direct messages, replying in threads with source citations.
React with ❓ (or 🎫 / 🆘) on any message to summon the bot into that thread on demand. React with ✅ to hand the thread to a human — the bot goes silent, the takeover shows in your dashboard, and ❓ brings it back. Escalated conversations cross-post to the channel you chose at install, and the bot introduces itself whenever it joins a channel.
Tables from your knowledge base now render properly in Slack as aligned grids, switching to a field-by-field layout when a table is too wide for chat.
The Crisp integration is now a one-click Marketplace plugin. Install it on your Crisp website, prove ownership with a verification code delivered to your own Crisp inbox, and the bot starts answering visitors — with sources, suggested follow-up buttons, and human takeover (reply as an operator to pause the AI; resolve to hand back). Emails and phone numbers visitors share flow into your SiteGPT leads.
The SiteGPT MCP server now exposes three tools with explicit annotations — search, execute_read (read-only), and execute_write (destructive operations) — so AI assistants like Claude and ChatGPT can group read and write permissions correctly, and structured tool output is available for clients that support it.

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Improvements

  • Model labels: API v2 responses now report the actual models powering your chatbot — gpt-4.1 and gpt-4.1-mini — instead of legacy tier names. Legacy values remain accepted everywhere as input.
  • Agent sign-in: agent environments can discover the onboarding flow via sitegpt.ai/auth.md, and the CLI ships expanded agent guidance.