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October added the Crisp integration and follow-up questions based on each answer. Chat history started to update live, and the billing page showed usage meters.

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New

  • Connect your chatbot to Crisp. See Crisp.
  • Follow-up questions are now written for each answer. The chatbot suggests three at a time. See Follow-up suggestions.
  • Chat history now updates live. New messages and reactions show without a refresh.
  • The billing page shows usage meters, with GPT-3.5 and GPT-4 messages counted separately. See Manage billing.
  • A popup tells you when you reach your message limit.
  • A refresh button on the links and files pages.
  • Video tutorials inside the dashboard.
  • A feedback button and a link to the changelog in the dashboard.
  • API: the fetch thread and update thread endpoints now include the visitor’s details.

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Improved

  • Webhook requests now also send your webhook token in an API-TOKEN header.
  • The send message API responds faster.
  • The chat widget shows its connection status.

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Fixed

  • Fixed link and file quotas for team members.
  • Visitors can no longer send empty messages.