New
- Open the chat window automatically when visitors land on your site. See Change how the widget looks.
- Set a separate distance from the bottom and from the side for mobile screens.
- Visitors in a conversation with your team can click Continue with AI to return to the chatbot. See Conversations and human handoff.
- Resync or delete many links and files at once, including all items with a given status. (Replaced by multi-select actions in September 2025.)
Improved
- Conversation details show the time of each message, and the chat history list shows exact times.
- The tags list opens as soon as you click into the tag field.
- Connecting Notion takes fewer steps. See Connect apps.
- The widget icon has a shadow so it stands out on the page.
- The model option labeled GPT-3.5 is now labeled GPT-4.1 Mini. See Choose a model.
- After checkout, a confirmation page waits until your payment is processed.
Fixed
- The Appearance page now fits smaller screens.
- If a conversation no longer exists, the widget opens its home screen instead of an error.