Week of July 3 - July 9, 2023
New features
Q&A Management
New system for managing frequently asked questions
Answer Improvement
Update and improve chatbot answers directly
Similarity Scoring
View relevance scores for Q&A matches
Improvements
- Chat History Export: Export conversation history with filters
- Message Reactions: React to messages with emojis
- Escalation Workflow: Improved conversation escalation flow
Week of July 10 - July 16, 2023
New features
LogSnag Integration
Added LogSnag for event tracking and notifications
Q&A Filters
Filter Q&A by feedback and similarity scores
Improvements
- Q&A UI: Enhanced Q&A management interface
- Feedback System: Better feedback collection and display
Week of July 17 - July 23, 2023
New features
Blog Section
Added blog to website navigation
Sitemap
Generated sitemap for better SEO
Improvements
- Q&A Events: LogSnag notifications for Q&A activities
- Answer Display: Better formatting for Q&A answers
Week of July 24 - July 30, 2023
New features
Google Chat Integration
Connect your chatbot to Google Chat
Truto Integration
Added Truto for integration management
Improvements
- Integration Permissions: Better permission management for integrations
- Integration UI: Improved integrations page design
Week of July 31 - August 6, 2023
New features
Messenger Integration
Connect your chatbot to Facebook Messenger
Advanced SiteGPT Plan
New premium tier with additional features
Improvements
- Pricing Structure: Updated pricing with new plan options
- Integration Status: Better status indicators for integrations