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November 2025

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New features

Added built-in content moderation to protect against inappropriate or harmful content in chatbot conversations. Enable guardrails in your chatbot settings to automatically filter problematic responses.
New compliance configuration options for businesses with regulatory requirements. Customize data handling and privacy settings to meet your organization’s compliance needs.
Automatically sync your chatbot training content with GitHub repositories. When you update documentation in GitHub, your chatbot stays up-to-date automatically.
New option when ingesting URLs to scrape only the main content, excluding navigation, footers, sidebars, and other non-essential elements. Results in cleaner training data and more relevant chatbot responses.
The chatbot widget now automatically captures and uses the current page context to provide more relevant answers. Users get responses tailored to the specific page they’re viewing.

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Improvements

  • Widget lazy loading: Chat widget now loads on user interaction rather than immediately, improving page load performance
  • Customer onboarding tracking: Internal improvements to track customer onboarding progress for better support
  • Sitemap improvements: Better sitemap indexing for improved SEO and content discovery
  • Paddle webhook integration: Enhanced payment tracking with full webhook event support

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Bug fixes

  • Fixed prefix/suffix formatting bugs in chatbot responses
  • Fixed race condition in onboarding tracker
  • Resolved cookie length exceeded error with impersonation feature
  • Improved widget auto-open behavior to respect user preferences
  • Fixed issues with lazy loading widget initialization