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May added GPT-4 and a new step-by-step flow to create a chatbot. You can also set separate icons for the chatbot and for human agents.

New

  • Chatbots can use GPT-4. See Choose a model.
  • A new step-by-step flow to create a chatbot. You can pick which links to include, or add a single link.
  • Set one icon for the chatbot and another icon for human agents.
  • The dashboard shows a banner when you reach a plan limit.

Improved

  • A redesigned dashboard sidebar that also works on mobile.
  • Code in answers now has syntax highlighting.
  • The welcome message can have more than one line.
  • The tooltip next to the chat icon has a close button.
  • Typing with Japanese keyboards now works correctly in the chat.

Fixed

  • Fixed chatbot creation for websites with hundreds of links.
  • Fixed a display problem with the chatbot on mobile.