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SiteGPT has four plans: Starter, Growth, Scale, and Enterprise. Current prices, message allowances, and feature comparisons live on the pricing page; this page explains how the quotas work and how to manage your subscription.

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What the plans meter

Track all of them on your Usage page.

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Manage your subscription

Open Billing in the top navigation to:
  • Upgrade or change plans. Checkout and payment are handled by Paddle, our payments partner; cards and common local methods are supported, and annual billing is cheaper than monthly.
  • See invoices and receipts. Paddle emails receipts for every charge.
  • Add-ons. Optional extras (like removing the “Powered by SiteGPT” branding and message packs) are listed on the Billing page with current prices.
  • Cancel. Cancellation stops renewal at the end of the paid period; your chatbots keep working until then.
The Billing page also shows your account API key; API access is included from the Growth plan up and the key appears automatically. That key is for the legacy v0 API; new integrations should use scoped tokens from the Agents page.

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Common billing questions

Your chatbot keeps answering — on a paid plan we never cut off your visitors mid-cycle. The extra messages simply show on your Usage page. To stay within your plan, upgrade or add a message pack from the Billing page; quotas reset at the next billing cycle. (Free-trial chatbots do pause at the trial limit until you upgrade.)
Paddle retries failed payments and emails you. Sort out the payment method promptly to avoid interruption; your data is not deleted because of a failed payment.
No. Quotas reset each billing cycle.
Receipts come from Paddle and can carry your business details. For anything unusual, contact support@sitegpt.ai.