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SiteGPT has four plans: Starter, Growth, Scale, and Enterprise. Current prices, message allowances, and feature comparisons live on the pricing page; this page explains how the quotas work and how to manage your subscription.

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What the plans meter

Track all of them on your Usage page.

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Manage your subscription

Open Billing in the top navigation to:
  • Upgrade or change plans. Checkout and payment are handled by Paddle, our payments partner; cards and common local methods are supported, and annual billing is cheaper than monthly.
  • See invoices and receipts. Paddle emails receipts for every charge.
  • Add-ons. Optional extras (like removing the “Powered by SiteGPT” branding and message packs) are listed on the Billing page with current prices.
  • Cancel. Cancellation stops renewal at the end of the paid period; your chatbots keep working until then.
The Billing page also shows your account API key if your plan includes API access. That key is for the legacy v0 API; new integrations should use scoped tokens from the Agents page.

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Common billing questions

The chatbot stops answering until the quota resets at the next billing cycle, you upgrade, or you add a message pack from the Billing page. Watch the Usage page as you approach the line.
Paddle retries failed payments and emails you. Sort out the payment method promptly to avoid interruption; your data is not deleted because of a failed payment.
No. Quotas reset each billing cycle.
Receipts come from Paddle and can carry your business details. For anything unusual, contact support@sitegpt.ai.