Customize every aspect of your chatbot to match your brand and optimize user engagement. Access customization options from the Customizations section in your chatbot dashboard.Documentation Index
Fetch the complete documentation index at: https://sitegpt.ai/docs/llms.txt
Use this file to discover all available pages before exploring further.
Customization options
Conversation starters
Add pre-written questions to help users start conversations and showcase your chatbot’s capabilities.
Appearance
Customize colors, icons, positioning, and branding to match your website design.
Instructions & personas
Control chatbot behavior with custom instructions and define its personality with personas.
Custom responses
Override AI responses with pre-written answers for specific questions.
Quick customization guide
Visual customization
Customize your chatbot’s appearance:- Colors - Match your brand colors for the chat bubble, header, and messages
- Icons - Upload custom icons for the chat bubble and bot avatar
- Position - Choose where the chat bubble appears on your website
- Branding - Add or remove “Powered by SiteGPT” branding
Behavioral customization
Control how your chatbot interacts:- Instructions - Define what your chatbot knows and how it responds
- Personas - Set the tone and communication style
- Chat modes - Choose between AI-only, agent-only, or hybrid modes
- Follow-up prompts - Enable smart suggestions after each response
Content customization
Tailor the chatbot interface text:- Welcome message - Customize the greeting users see
- Placeholder text - Change the input field placeholder
- Button labels - Modify action button text
- Error messages - Customize error and system messages
Advanced customization
For technical users:- Webhooks - Send conversation data to external systems
- SDK methods - Control the chatbot programmatically
- API integration - Programmatically manage your chatbot