Navigating your Chatbot
Customizing your Chatbot
You can customize the appearance, prompts, personas, chat modes and more from the Customizations section on the right-hand menu.
Add Quick Prompts
This feature allows you to offer personalised questions. You can add a
pre-set text or a link as a quick prompt.
Add Follow up Prompts
Our smart follow-up prompts are activated by default. This helps increase
the engagement rate by 30-40%.
Functions
This is a game changing feature which allows you to make your chatbot
execute customer facing tasks.
Customizing Appearance
You can customize your chatbot’s appearance whenever you want.