Skip to main content
Deleting a chatbot permanently removes its trained content, conversations, leads, and settings. There is no undo and no recovery.

​
Before you delete

Check whether one of these fits better:
  • Taking it offline temporarily? Remove the embed snippet from your site. The chatbot and its data stay intact, ready to re-embed later.
  • Keeping records? Export what you need first: CSV exports exist for chat history, leads, and your content lists.
  • Handing it to someone else? Contact support@sitegpt.ai about transferring ownership instead.

​
Delete the chatbot

1

Open Settings

In the chatbot’s sidebar under Advanced, open Settings.
2

Scroll to the bottom

Select Delete Chatbot and confirm.
The widget stops answering immediately wherever it is still embedded, and the chatbot’s quota usage is freed.

​
Deleting your whole account

Email support@sitegpt.ai from your account address and we will remove the account and its data. If you have an active subscription, cancel it in Billing first so you are not charged again.