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You can delete individual chatbots from your account when you no longer need them. This action is permanent and cannot be undone.

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Deleting a chatbot

1

Open chatbot

Open the chatbot you want to delete
2

Navigate to settings

Navigate to Settings in the left sidebar
3

Scroll to bottom

Scroll to the bottom of the settings page
4

Delete

Click Delete Chatbot
5

Confirm

Confirm the deletion when prompted
Deleting a chatbot is permanent. You will lose:
  • All conversation history
  • Training data and content
  • Custom responses (Q&A)
  • Appearance customizations
  • Team member access
  • Integration configurations
This action cannot be undone.

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Before deleting

Export important data before deletion:
  • Chat history - Download conversation transcripts
  • Leads - Export collected lead information
  • Custom responses - Save your Q&A pairs
  • Settings - Document your configuration
If you might need the chatbot later:
  • Remove the embed code from your website
  • Revoke team member access
  • Keep the chatbot inactive in your account
If you’re deleting to reduce costs:
  • Downgrade to a lower plan
  • Contact support about pausing your subscription
  • Explore alternative pricing options

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After deletion

Once deleted:
  • The chatbot is immediately removed from your account
  • The embed code stops working on your website
  • All data associated with the chatbot is permanently deleted
  • Your subscription quota is updated

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Managing your account

  • Changing your plan
  • Deleting your account
1

Navigate to billing

Navigate to Billing in your account dashboard
2

View plans

View available plans
3

Upgrade or downgrade

Upgrade or downgrade as needed

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Need help?

If you’re considering deletion due to issues:
  • Contact support@sitegpt.ai for assistance
  • Check our documentation for solutions
  • Request a demo to learn about features you might have missed
Our team can help resolve most issues without requiring deletion.