Deleting a chatbot
1
Open chatbot
Open the chatbot you want to delete
2
Navigate to settings
Navigate to Settings in the left sidebar
3
Scroll to bottom
Scroll to the bottom of the settings page
4
Delete
Click Delete Chatbot
5
Confirm
Confirm the deletion when prompted
Deleting a chatbot is permanent. You will lose:
- All conversation history
- Training data and content
- Custom responses (Q&A)
- Appearance customizations
- Team member access
- Integration configurations
Before deleting
Export data
Export data
Export important data before deletion:
- Chat history - Download conversation transcripts
- Leads - Export collected lead information
- Custom responses - Save your Q&A pairs
- Settings - Document your configuration
Pause instead of delete
Pause instead of delete
If you might need the chatbot later:
- Remove the embed code from your website
- Revoke team member access
- Keep the chatbot inactive in your account
Change subscription
Change subscription
If you’re deleting to reduce costs:
- Downgrade to a lower plan
- Contact support about pausing your subscription
- Explore alternative pricing options
After deletion
Once deleted:
- The chatbot is immediately removed from your account
- The embed code stops working on your website
- All data associated with the chatbot is permanently deleted
- Your subscription quota is updated
Managing your account
- Changing your plan
- Deleting your account
1
Navigate to billing
Navigate to Billing in your account dashboard
2
View plans
View available plans
3
Upgrade or downgrade
Upgrade or downgrade as needed
Need help?
If you’re considering deletion due to issues:- Contact support@sitegpt.ai for assistance
- Check our documentation for solutions
- Request a demo to learn about features you might have missed