Documentation Index Fetch the complete documentation index at: https://sitegpt.ai/docs/llms.txt
Use this file to discover all available pages before exploring further.
SiteGPT helps businesses across industries automate customer interactions, capture leads, and provide 24/7 support. Here are the most common use cases.
Customer support automation Reduce support ticket volume by handling common questions automatically.
Train on documentation
Train your chatbot on your help documentation, FAQs, and knowledge base
Instant answers
The chatbot answers customer questions instantly with accurate, sourced responses
Escalate complex issues
Complex issues escalate to human agents with full conversation context
Seamless handoff
Agents can take over conversations seamlessly when needed
Automate inquiries Handle 70%+ of routine support inquiries automatically
24/7 availability Provide instant responses 24/7, even outside business hours
Reduce workload Reduce support team workload and response times
Quality assurance Maintain conversation history for quality assurance
SaaS companies, e-commerce stores, service businesses, and any company with a help center or FAQ section.
Lead generation and qualification Capture visitor information and qualify leads automatically while they browse your site.
Configure forms
Configure custom lead capture forms with the fields you need
Engage visitors
The chatbot engages visitors and collects information naturally during conversation
Qualify leads
Qualify leads based on responses and route to appropriate sales team members
Integrate
Integrate with your CRM or receive webhook notifications for new leads
24/7 capture Capture leads 24/7, even when your sales team is offline
Auto-qualify Qualify leads automatically based on conversation
Reduce abandonment Reduce form abandonment with conversational data collection
Smart routing Route qualified leads to the right team members
B2B companies, agencies, consultancies, and businesses with sales teams.
Product recommendations Help customers find the right products or services through conversational guidance.
Train on catalog
Train your chatbot on product catalogs, specifications, and use cases
Understand needs
The chatbot asks questions to understand customer needs
Recommend
Provide personalized recommendations based on requirements and budget
Share resources
Share product pages, comparisons, and reviews to help decision-making
Faster guidance Guide customers to the right products faster
Higher conversions Increase conversion rates with personalized recommendations
Fewer returns Reduce product returns by ensuring good fit
Upsell opportunities Upsell and cross-sell relevant products
E-commerce stores, SaaS companies with multiple plans, and businesses with complex product catalogs.
After-hours support Provide support when your team is offline.
Handle inquiries
The chatbot handles inquiries outside business hours
Answer immediately
Answer common questions immediately
Collect info
Collect contact information for follow-up
Escalate urgent
Escalate urgent issues with notifications to on-call staff
Never miss inquiries Never miss a customer inquiry
Global support Provide instant responses regardless of time zone
Capture requests Capture leads and support requests for next-day follow-up
24/7 satisfaction Improve customer satisfaction with 24/7 availability
Global companies, small teams, and businesses serving multiple time zones.
Internal knowledge base Help employees find information quickly from internal documentation.
Train on docs
Train your chatbot on internal wikis, policies, and procedures
Instant answers
Employees ask questions and get instant answers
Save time
Reduce time spent searching for information
Track analytics
Keep knowledge base usage analytics
Save time Reduce time spent searching for information
Faster onboarding Onboard new employees faster
Consistency Ensure consistent information across teams
Improve docs Track common questions to improve documentation
Companies with large teams, remote workforces, or complex internal processes.
Multi-language support Serve customers in their preferred language.
Configure languages
Configure your chatbot with localized content and responses
Detect preference
The chatbot detects or asks for language preference
Multi-language support
Provide support in multiple languages from a single chatbot
Maintain quality
Maintain consistent quality across languages
Global expansion Expand to new markets without hiring multilingual support staff
Consistent quality Provide consistent support quality in all languages
Break barriers Reduce language barriers for international customers
Scale globally Scale globally with minimal additional cost
International businesses, e-commerce stores, and companies expanding to new markets.
