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The chatbots page displays all chatbots in your account and provides quick access to create new ones. This is your central hub for managing multiple chatbots.

Viewing your chatbots

Your chatbots dashboard shows:

Chatbot name

The title you assigned

Description

Brief summary of the chatbot’s purpose

Created date

When the chatbot was created

Message count

Total conversations handled

Status

Active, training, or error state
Click any chatbot to open its dashboard and access all management features.

Creating a new chatbot

  1. Click Create New Chatbot on your chatbots page
  2. Enter a name for your chatbot
  3. Add a description (optional)
  4. Click Create
  5. Begin training your chatbot on your content
The number of chatbots you can create depends on your subscription plan. Upgrade to create more chatbots.

Chatbot actions

Quick actions

From the chatbots list, you can:
  • Open dashboard - Click the chatbot card
  • View installation code - Quick access to embed code
  • Check status - See training and sync status
  • Access settings - Jump directly to settings

Organizing chatbots

Keep your chatbots organized:
  • Search - Find chatbots by name or description
  • Sort - Order by name, date created, or message count
  • Filter - Show only active, training, or error chatbots

Chatbot limits by plan

Different plans support different numbers of chatbots:
  • Free
  • Starter
  • Pro
  • Business
  • Enterprise
1 chatbot
View pricing plans to upgrade.

Managing multiple chatbots

Use cases for multiple chatbots

Create separate chatbots for:

Different websites

One per domain or subdomain

Different languages

Separate chatbots for each language

Different departments

Sales, support, HR, etc.

Different products

One per product line

Testing

Production and staging environments

Best practices

  • Consistent naming - Use clear, descriptive names
  • Detailed descriptions - Help team members understand each chatbot’s purpose
  • Regular maintenance - Keep content updated across all chatbots
  • Monitor performance - Track metrics for each chatbot separately

Chatbot dashboard

Click any chatbot to access its full dashboard with:
  • Overview - Performance metrics and quick stats
  • Content - Manage training data
  • Customizations - Appearance and behavior
  • Chat history - View all conversations
  • Leads - Manage captured leads
  • Settings - Configure chatbot options
  • Advanced - Integrations, team members, and more

Duplicating chatbots

Create a copy of an existing chatbot:
  1. Open the chatbot you want to duplicate
  2. Navigate to Settings
  3. Click Duplicate Chatbot
  4. Enter a name for the copy
  5. Choose what to copy:
    • Training content
    • Appearance settings
    • Custom responses
    • Instructions and personas
  6. Click Create Duplicate
Useful for:
  • Creating staging environments
  • Testing new configurations
  • Deploying similar chatbots to different sites

Transferring chatbots

Transfer chatbot ownership to another team member:
  1. Open the chatbot
  2. Navigate to Settings > Advanced
  3. Click Transfer Ownership
  4. Select the new owner from your team members
  5. Confirm the transfer
Only admins and super admins can transfer chatbot ownership.

Archiving chatbots

Instead of deleting, archive chatbots you’re not currently using:
  1. Open the chatbot
  2. Navigate to Settings
  3. Click Archive Chatbot
  4. Confirm archiving
Archived chatbots:
  • Don’t count toward your chatbot limit
  • Preserve all data and settings
  • Can be restored at any time
  • Don’t appear in your active chatbots list

Chatbot performance

Monitor key metrics for each chatbot:

Total messages

Conversations handled

Positive feedback

User satisfaction rate

Leads captured

Contact information collected

Escalations

Conversations transferred to agents

Response time

Average time to respond
Access detailed analytics in each chatbot’s dashboard.

Need more chatbots?

If you’ve reached your chatbot limit:
  1. Navigate to Billing
  2. View available plans
  3. Upgrade to a plan with more chatbots
  4. Or contact sales for enterprise options
Enterprise plans offer unlimited chatbots plus dedicated support, custom integrations, and SLA guarantees.
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