Step 1: Customize appearance
When you click “Create New Chatbot” from your dashboard, you’ll immediately see the appearance customization interface where you can configure how your chatbot looks and behaves before it’s created.Content settings
Content settings
Configure the text elements of your chatbot:
Give your chatbot a descriptive name
Text shown when hovering over the chat icon (defaults to welcome message if empty)
The first message users see when opening the chat
Placeholder text in the message input field
Chat interface
Chat interface
Display options
Display options
Control what elements are visible:
Don’t show source links where responses came from
Don’t show the tooltip on the chat icon
Remove thumbs up/down buttons
Enable right-to-left text direction for RTL languages
Auto-open settings
Auto-open settings
Configure automatic chat window opening:
- Desktop
- Mobile
Choose whether to auto-open and set delay in seconds
Chat icon customization
Chat icon customization
Position and style the chat icon:
Spacing from bottom edge (in pixels)
Spacing from left/right edge (in pixels)
Choose from Small to 5XL
Bottom-right or bottom-left
Upload custom bot, user, agent, and bubble icons
Branding customization
Branding customization
Control the chatbot watermark and branding:
Customize the watermark text (e.g., “Powered by Your Company”)
Set a custom URL for the watermark link
Upload a custom icon for the watermark
Completely remove the watermark (requires “Remove SiteGPT Branding” addon)
Watermark customization requires the Remove SiteGPT Branding addon. Visit your billing page to add this feature to your plan.
Step 2: Add data sources
After clicking “Create Chatbot”, you’ll be redirected to the Files page where you can immediately start adding content to train your chatbot.Available data source options
- Files
- Links
Local Files
Upload documents from your computer (PDF, DOCX, TXT, CSV, etc.)
Notion
Import pages and databases from your Notion workspace
Google Drive
Connect and import files from Google Drive
Dropbox
Import files from your Dropbox account
OneDrive
Connect Microsoft OneDrive for file imports
Box
Import files from Box cloud storage
You can always return to customize your chatbot’s appearance later from the Appearance page in your chatbot dashboard.
Remove Powered by SiteGPT AddonThe “Remove SiteGPT Branding” addon allows you to customize or completely hide the “Powered by SiteGPT” watermark from your chatbot. This addon gives you full control over:
- Custom watermark text
- Custom watermark link
- Custom watermark icon
- Complete removal of the watermark