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Creating a chatbot with SiteGPT is a streamlined two-step process: customize the appearance, then add your data sources.

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Step 1: Customize appearance

When you click “Create New Chatbot” from your dashboard, you’ll immediately see the appearance customization interface where you can configure how your chatbot looks and behaves before it’s created.
Configure the text elements of your chatbot:
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Chatbot Name
string
required
Give your chatbot a descriptive name
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Tooltip
string
Text shown when hovering over the chat icon (defaults to welcome message if empty)
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Welcome Message
string
The first message users see when opening the chat
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Input Placeholder Text
string
Placeholder text in the message input field
Customize the visual appearance:
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Primary Color
color
Main brand color for the chatbot interface
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Text Color
color
Color for text on primary color backgrounds
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Font Size
number
default:16
Text size in pixels (default: 16px)
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Chat Height
number
Height of the chat window as a percentage (1-100%)
Control what elements are visible:
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Hide Sources
boolean
default:false
Don’t show source links where responses came from
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Hide Tooltip
boolean
default:false
Don’t show the tooltip on the chat icon
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Hide Feedback Buttons
boolean
default:false
Remove thumbs up/down buttons
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RTL Mode
boolean
default:false
Enable right-to-left text direction for RTL languages
Configure automatic chat window opening:
  • Desktop
  • Mobile
Choose whether to auto-open and set delay in seconds
Position and style the chat icon:
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Distance from Bottom
number
Spacing from bottom edge (in pixels)
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Horizontal Distance
number
Spacing from left/right edge (in pixels)
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Icon Size
select
Choose from Small to 5XL
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Position
select
Bottom-right or bottom-left
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Custom Icons
file
Upload custom bot, user, agent, and bubble icons
Control the chatbot watermark and branding:
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Watermark Text
string
Customize the watermark text (e.g., “Powered by Your Company”)
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Watermark Link
string
Set a custom URL for the watermark link
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Watermark Icon
file
Upload a custom icon for the watermark
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Hide Powered By
boolean
Completely remove the watermark (requires “Remove SiteGPT Branding” addon)
Watermark customization requires the Remove SiteGPT Branding addon. Visit your billing page to add this feature to your plan.
Once you’ve configured the appearance to your liking, click Create Chatbot at the bottom of the page. Your chatbot will be created and you’ll be automatically redirected to add data sources.

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Step 2: Add data sources

After clicking “Create Chatbot”, you’ll be redirected to the Files page where you can immediately start adding content to train your chatbot.

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Available data source options

  • Files

Local Files

Upload documents from your computer (PDF, DOCX, TXT, CSV, etc.)

Notion

Import pages and databases from your Notion workspace

Google Drive

Connect and import files from Google Drive

Dropbox

Import files from your Dropbox account

OneDrive

Connect Microsoft OneDrive for file imports

Box

Import files from Box cloud storage
See Training your chatbot for detailed instructions on each data source type.
You can always return to customize your chatbot’s appearance later from the Appearance page in your chatbot dashboard.
Remove Powered by SiteGPT AddonThe “Remove SiteGPT Branding” addon allows you to customize or completely hide the “Powered by SiteGPT” watermark from your chatbot. This addon gives you full control over:
  • Custom watermark text
  • Custom watermark link
  • Custom watermark icon
  • Complete removal of the watermark
To purchase this addon, visit your billing page and add the “Remove SiteGPT Branding” feature to your plan.

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Next steps

Train your chatbot

Add content from websites, files, and documents

Integrate with your website

Deploy your chatbot on your website

Customize appearance

Fine-tune colors, text, and branding

Configure settings

Set up lead collection, personas, and more