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Notion Integration

Connect your Notion workspace to train your SiteGPT chatbot on internal documentation, wikis, knowledge bases, and more. Perfect for teams that use Notion as their central knowledge hub.

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Prerequisites

  • A Notion account with access to the pages you want to import
  • Admin or Editor permissions on the Notion pages
  • Owner or Editor permissions on the SiteGPT chatbot

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Connecting Notion

1

Navigate to Training

Go to your chatbot dashboard and click the Training tab
2

Add Data Source

Click Add Data Source and select Notion
3

Authenticate

Click Connect Notion to begin the OAuth flow. You’ll be redirected to Notion to grant access.
4

Select Pages

During authorization, Notion will ask which pages SiteGPT can access. You can grant access to:
  • Specific pages
  • Entire databases
  • Your full workspace (with admin permissions)
5

Import Content

After connecting, select which pages to import from the available content. Click Start Training to process.
Notion’s permission system means SiteGPT can only see pages you explicitly grant access to during connection.

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What Gets Imported

Content TypeSupported
Text blocks✅
Headers & formatting✅
Bullet lists & numbered lists✅
Tables✅
Toggle blocks✅
Callout blocks✅
Databases (as text)✅
Embedded files⚠️ Links only
Images❌ Text alt descriptions only

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Best Practices

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Organize for Import

Structure your Notion workspace with chatbot training in mind: 
📁 Company Wiki/
  ├── 📄 Getting Started
  ├── 📄 Product FAQ
  ├── 📁 Features/
  │   ├── 📄 Feature A Guide
  │   └── 📄 Feature B Guide
  └── 📁 Support Articles/
      ├── 📄 Troubleshooting
      └── 📄 Common Issues
Create a dedicated “Public Knowledge Base” section in Notion for content you want the chatbot to reference.

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Database Pages

If you use Notion databases (e.g., for FAQ entries), each database entry will be imported as a separate piece of content. This works great for:
  • FAQ databases with Question/Answer properties
  • Help article databases
  • Product feature catalogs

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Content Quality

  • Product documentation
  • Customer-facing FAQs
  • How-to guides
  • Feature descriptions
  • Pricing information
  • Onboarding guides
  • Internal team notes
  • Meeting agendas
  • Personal workspaces
  • Draft content
  • Sensitive HR or financial documents

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Keeping Content Synced

Notion content changes frequently. To keep your chatbot current:

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Manual Refresh

  1. Go to the Training tab
  2. Find your Notion source
  3. Click Refresh to pull latest content
  4. Re-train to update the chatbot
Content TypeSync Frequency
Stable documentationMonthly
Active knowledge baseWeekly
Frequently updated pagesAfter major changes

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Troubleshooting

Notion uses explicit page sharing. During connection:
  • Click “Select pages” instead of “Allow access to all”
  • Individually select the pages you want SiteGPT to access
  • To add more pages later, disconnect and reconnect
Some block types have limited support:
  • Embedded files show as links
  • Synced blocks may not resolve
  • Complex database views simplify to text
Large workspaces take time to process. Try:
  • Importing specific pages instead of entire workspace
  • Breaking imports into smaller batches
  • Checking your internet connection

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Disconnecting Notion

To revoke access:
  1. Go to Settings & Members in Notion
  2. Click Connections in the sidebar
  3. Find “SiteGPT” and click Disconnect
Or in SiteGPT:
  1. Go to the Training tab
  2. Find the Notion source
  3. Click the menu (⋮) and select Disconnect
Disconnecting does not remove already-trained content from your chatbot. Delete the training source manually if needed.

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Use Cases

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Team Wiki as Support Bot

Turn your internal Notion wiki into a customer-facing support bot:
Customer: How do I export my data? Chatbot: According to our documentation, you can export your data by going to Settings → Export → Choose format…

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Onboarding Knowledge Base

Import your onboarding docs to help new users:
New User: What should I do first? Chatbot: Based on our Getting Started guide, the first step is to create your account and…

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FAQ Database

If you maintain FAQs in a Notion database, the chatbot learns each entry:
User: Do you offer refunds? Chatbot: Yes! According to our FAQ, we offer a 30-day money-back guarantee on all plans.

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FAQ

Yes, connect each workspace separately by repeating the connection flow.
Linked databases are resolved to their source content when possible.
Only pages you grant SiteGPT access to during connection. Personal pages not shared to the connection won’t be visible.