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Connect Box to train your chatbot on documents from a personal, Business, or Enterprise Box account.

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Connect and sync

1

Open the connector

In your chatbot’s sidebar, open Files & Data Sources → Add Files and choose Box.
2

Authorize SiteGPT

Select Connect Account and sign in with Box.
On Box Enterprise, an admin may need to approve third-party apps before the connection succeeds. If authorization fails, ask your Box admin to allow the SiteGPT app.
3

Pick files and sync

Select files and confirm with Sync Selected Files. Training status appears live in the list.

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What syncs from Box

  • Documents in supported formats: PDF, DOC/DOCX, TXT, CSV, and similar text-based formats.
  • Encrypted or password-protected files cannot be imported.
  • Images, audio, and video are skipped.

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Keeping it in sync

Box files do not update in SiteGPT automatically. When a file changes, select it in Files & Data Sources and use Resync, or resync in bulk. To refresh from the command line or a cron job of your own, use the CLI: sitegpt knowledge documents resync --chatbot <chatbot-id> <document-id>.

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Disconnecting

Remove SiteGPT from your Box account’s connected apps (Account Settings → Security). Trained content stays in your chatbot until you delete it from the list.