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SiteGPT provides multiple ways to integrate your chatbot into your applications and workflows.

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Integration options

  • JavaScript SDK
  • REST API
  • Webhooks
  • Integrations
Embed your chatbot on any website with our lightweight JavaScript SDK.Features:
  • Easy installation with a single script tag
  • Customizable appearance and behavior
  • Programmatic control via JavaScript API
  • Event listeners for chatbot interactions
  • Mobile-responsive design
View SDK documentation

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Getting started

1

Choose your integration method

Select the approach that best fits your use case: SDK for websites, API for custom apps, webhooks for real-time events, or integrations for no-code solutions.
2

Get your API key

Find your API key in your account settings. You’ll need this for API and webhook authentication.
3

Review documentation

Read the relevant documentation for your chosen integration method.
4

Test in development

Build and test your integration in a development environment before deploying to production.
5

Deploy

Once tested, deploy your integration to production and monitor its performance.

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Common use cases

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Website chatbot

Use the JavaScript SDK to add a chatbot to your website: 
<script>
  window.$sitegpt = {
    chatbotId: "your-chatbot-id"
  };
</script>
<script src="https://sitegpt.ai/widget/your-chatbot-id.js" defer></script>
Learn more about the SDK

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Custom application

Use the REST API to integrate chatbot functionality into your app: 
const response = await fetch('https://sitegpt.ai/api/v0/chatbots/your-chatbot-id/message', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer your-api-key',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    message: 'Hello, chatbot!',
    threadId: 'optional-thread-id'
  })
});

const data = await response.json();
console.log(data.message);
View API reference

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Real-time notifications

Use webhooks to receive instant notifications: 
app.post('/webhooks/leads', (req, res) => {
  const { lead } = req.body;
  
  // Add lead to your CRM
  await crm.addLead({
    name: lead.name,
    email: lead.email,
    source: 'SiteGPT chatbot'
  });
  
  res.status(200).send('OK');
});
Learn about webhooks

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No-code automation

Use Zapier to connect SiteGPT with other tools:
  1. New lead captured → Add to HubSpot
  2. Conversation escalated → Create Zendesk ticket
  3. Message sent → Log to Google Sheets
Explore Zapier integration

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Authentication

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API key

Your API key authenticates requests to the SiteGPT API. Finding your API key:
  1. Go to your account settings
  2. Navigate to API Keys
  3. Copy your API key
Using your API key: 
curl https://sitegpt.ai/api/v0/chatbots \
  -H "Authorization: Bearer your-api-key"
Security:
  • Never expose your API key in client-side code
  • Store it securely in environment variables
  • Rotate it regularly
  • Use different keys for development and production

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Webhook tokens

Webhook tokens verify that webhook requests come from SiteGPT. Setting webhook tokens:
  1. Go to Settings > Webhooks
  2. Enter a secure token for each webhook type
  3. Save your configuration
Verifying webhook tokens: 
const token = req.headers['x-webhook-token'];
if (token !== process.env.SITEGPT_WEBHOOK_TOKEN) {
  return res.status(401).send('Unauthorized');
}

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Rate limits

API requests are rate-limited to ensure fair usage:
  • Free plan: 100 requests/hour
  • Starter plan: 1,000 requests/hour
  • Pro plan: 10,000 requests/hour
  • Enterprise plan: Custom limits
Rate limit headers are included in API responses: 
X-RateLimit-Limit: 1000
X-RateLimit-Remaining: 999
X-RateLimit-Reset: 1640000000

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Best practices

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Error handling

Always implement proper error handling: 
try {
  const response = await fetch(apiUrl, options);
  
  if (!response.ok) {
    throw new Error(`API error: ${response.status}`);
  }
  
  const data = await response.json();
  return data;
} catch (error) {
  console.error('API request failed:', error);
  // Handle error appropriately
}

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Retry logic

Implement exponential backoff for failed requests: 
async function fetchWithRetry(url, options, maxRetries = 3) {
  for (let i = 0; i < maxRetries; i++) {
    try {
      const response = await fetch(url, options);
      if (response.ok) return response;
      
      if (response.status >= 500) {
        // Server error, retry
        await sleep(Math.pow(2, i) * 1000);
        continue;
      }
      
      // Client error, don't retry
      throw new Error(`API error: ${response.status}`);
    } catch (error) {
      if (i === maxRetries - 1) throw error;
      await sleep(Math.pow(2, i) * 1000);
    }
  }
}

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Caching

Cache API responses when appropriate: 
const cache = new Map();

async function getChatbot(chatbotId) {
  if (cache.has(chatbotId)) {
    return cache.get(chatbotId);
  }
  
  const chatbot = await fetchChatbot(chatbotId);
  cache.set(chatbotId, chatbot);
  
  // Expire cache after 5 minutes
  setTimeout(() => cache.delete(chatbotId), 5 * 60 * 1000);
  
  return chatbot;
}

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Logging

Log API interactions for debugging: 
function logApiRequest(method, url, status, duration) {
  console.log({
    timestamp: new Date().toISOString(),
    method,
    url,
    status,
    duration: `${duration}ms`
  });
}

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Support

Need help with your integration?
  • Documentation: Browse our comprehensive guides
  • API reference: Detailed endpoint documentation
  • Email support: support@sitegpt.ai
  • Community: Join our Slack community

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Next steps

JavaScript SDK

Embed your chatbot on websites

REST API

Build custom integrations

Webhooks

Receive real-time notifications

Integrations

Connect with popular platforms
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