Connect and sync
1
Open the connector
In your chatbot’s sidebar, open Files & Data Sources → Add Files
and choose Google Drive.
2
Authorize SiteGPT
Select Connect Account and sign in with Google. SiteGPT requests read
access so it can list and fetch the files you choose.
3
Pick files and sync
Select files and confirm with Sync Selected Files. Training status
appears live in the list.
What syncs from Drive
- Google Docs, Sheets, and Slides are converted to text automatically.
- Uploaded files in supported formats (PDF, DOC/DOCX, TXT, CSV, and similar) are extracted like direct uploads.
- Images, audio, and video are skipped.
- Shared Drives are supported. You can sync files others shared with you as long as your account can open them.
Keeping it in sync
Drive files do not update in SiteGPT automatically. When a document changes, select it in Files & Data Sources and use Resync, or resync in bulk. To refresh from the command line or a cron job of your own, use the CLI:sitegpt knowledge documents resync --chatbot <chatbot-id> <document-id>.
Disconnecting
To revoke SiteGPT’s access, visit myaccount.google.com/permissions and remove SiteGPT. Trained content stays in your chatbot until you delete it from the list.A file fails to train
A file fails to train
Open the row to see the error. The usual causes are unsupported formats
(image-only PDFs, media files) and files your account can no longer open.
Very large files
Very large files
Files are subject to the same per-file size limit as
direct uploads. Split very large documents, or contact
support if you regularly need bigger files.