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Everything your chatbot learns is measured in pages. One page equals 2,500 cleaned characters, roughly 400 to 500 words after navigation, markup, and boilerplate are stripped. The same measure applies to every content type: a crawled web page, an uploaded file, a synced Notion doc, or a text snippet. A long document counts as several pages; a short one may count as one.

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Quota by plan

The quota is shared across all chatbots on your account. Check your current usage on the Usage page (top navigation).

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What counts, what does not

  • Text content counts after cleaning. Images and video on a page do not count; only the page’s text does.
  • YouTube videos count by their transcript length.
  • Deleting links or files frees their pages immediately.
  • Resyncing existing content does not consume additional quota; the page count adjusts to the content’s current length.

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When you hit the limit

Imports and crawls stop when the quota is used up, and affected documents can show a quota-blocked failure status.
  1. Trim what you do not need. Sort your Links List by what your visitors never ask about; marketing pages, old blog posts, and event pages are common dead weight. Deleting them frees pages instantly.
  2. Target the crawl. Use Max Pages to Scrape, include/exclude selectors, and sitemap imports instead of unbounded crawls. See scrape options.
  3. Upgrade. Compare quotas on the pricing page, or use the Upgrade prompts in the dashboard.