YouTube videos are added under Website Links, not Files & Data Sources:
open Website Links → Add YouTube Videos.
Add videos
1
Open the form
In your chatbot’s sidebar, open Website Links →
Add YouTube Videos.
2
Paste YouTube URLs
Add one URL per line in the YouTube URLs field. Standard video URLs
work (
youtube.com/watch?v=... and youtu.be/...).3
Start the import
Each video appears in Links List with a live training status, like
any other link.
Requirements and behavior
- Videos must be public or unlisted. Private videos cannot be read.
- Videos must have captions (automatic or uploaded). The transcript is what the chatbot learns; audio and visuals are not analyzed.
- No YouTube account connection or API key is needed.
A video failed to train
A video failed to train
The most common cause is missing captions. Open the video on YouTube and
check that captions can be turned on. If the video is private, make it
unlisted or public first.
The chatbot misquotes a video
The chatbot misquotes a video
Automatic captions can contain recognition errors, and those errors flow
into training. For important content, upload corrected captions to
YouTube and resync the video.