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Every Monday morning, chatbot managers and admins get an email with last week’s numbers: conversations, AI replies, visitors, and leads with week-over-week changes, the top topics, and a sample of questions the chatbot could not answer. The digest is part of advanced analytics on Growth and above.

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Who receives it

Team members with the Manager, Admin, or Super Admin role on the chatbot. Agents do not receive the digest.

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Unsubscribing

Every digest has an unsubscribe link that opts that chatbot’s digest off for you; it does not affect other emails or other team members.