2026
- September 2026: WhatsApp, your own escalation rules, custom responses and text snippets that take priority in answers, and more accurate widget open counts.
- August 2026: Take over and close conversations, control where the widget shows, and new developer tools.
- July 2026: The iPhone app, a new Analytics page, a redesigned chat history, and one-click Slack and Crisp apps.
- June 2026: Widget events for your analytics tools and new API v2 endpoints for chatbot ownership and members.
- May 2026: A new API, the SiteGPT CLI, and an MCP server so AI agents can build and manage chatbots.
- April 2026: SiteGPT on the Zendesk Marketplace and a new SDK command to open a fresh chat.
- March 2026: New-conversation emails, the page URL on every conversation, and more widget translations.
- February 2026: Escalation after a lead form, a square chat icon option, and many lead form fixes.
- January 2026: New consent and disclaimer settings, page context, cleaner website imports, and new chat history tools.
2025
- December 2025: GitHub auto-sync, new widget header options, a conversation download button, and a faster-loading widget.
- November 2025: The GitHub connector, sitemap auto scan, allowed domains for crawls, and a smoother file upload.
- October 2025: Scheduled auto-sync, a new widget design with dark mode, and new widget SDK commands.
- September 2025: YouTube videos as content, AI-driven lead collection, and faster tools for managing links and files.
- August 2025: Auto-open, mobile position settings, the Continue with AI button, and bulk actions for links and files.
- July 2025: The WordPress plugin, GPT-4.1 answers, and clearer links and files pages.
- June 2025: A cleaner chat window header and fixes for chat history export and suggestions.
- May 2025: Markdown in the chatbot description, plus fixes for the chat button and resync.
- April 2025: Open and close the chat from your own code, and hide the chat button.
- March 2025: A faster main dashboard, a clearer delete confirmation, and a billing fix.
- February 2025: Delete leads, page through long lead lists, and several billing and content fixes.
- January 2025: A new website crawler, 12 months of usage history, and a fix for file uploads.
2024
- December 2024: Apple Pay domain verification for checkout.
- November 2024: A fix for garbled answers at very low temperature.
- October 2024: A faster chat history and fixes for the leads and custom responses pages.
- September 2024: A fix for adding many links at once.
- August 2024: The Zoho SalesIQ integration, automatic tags from conversation starters, and a newer GPT-4o model.
- July 2024: Human support, GPT-4o mini, a setting for the number of smart follow-ups, and a change to cancellation.
- June 2024: Forward new leads by webhook and email, lead notification settings, and Intercom as a content source.
- May 2024: New content sources on the Files page, GPT-4o, widget embedding options, and a create conversation API.
- April 2024: Conversation tags, archived leads, an escalation webhook, and GPT-4 Turbo.
- March 2024: Slack, Freshdesk, and Zendesk integrations, a widget tooltip, and unread message counts.
- February 2024: Control which parts of web pages the chatbot learns from, cleaner training, and newer GPT models.
- January 2024: The white-label program, retraining all links at once, and more accurate links in answers.
2023
- December 2023: Leads, personas, prompts, the Playground, Notion, and a redesigned chat history.
- November 2023: A Usage page, GPT-4 Turbo, Box, Dropbox, and SharePoint, and new chat widget options.
- October 2023: Crisp integration, smarter follow-up questions, live chat history, and usage meters.
- September 2023: Team members, Messenger, Google Drive and OneDrive, and a Q&A page to improve answers.
- August 2023: Google Chat integration, CSV export of chat history, and agent profile pictures.
- July 2023: File uploads, your own text as content, and a new chat history with filters.
- June 2023: A new chat widget with human handoff, the first public API, and new appearance options.
- May 2023: GPT-4 support, a step-by-step flow to create a chatbot, and separate icons for the chatbot and human agents.
- April 2023: Streaming answers, sitemap support, a new dashboard, and more ways to style the chat widget.
- March 2023: SiteGPT launched: create a chatbot from your website, add it to your site, and read its conversations.