The SiteGPT Resources hub is where the practical questions about AI customer service get answered: not just how a feature works, but why it matters and which approach fits your team. This page is the front door.
iShort answer
This hub collects the guides, comparisons, and playbooks for building AI customer service with a chatbot trained on your own content. New here? Start with the getting-started guide to launch your first chatbot in minutes, then use the map below to go deeper. Everything is free to read.
Why this hub exists
Great docs answer "how." Great resources answer "why" and "which," the questions you have before you have decided how to roll out AI support. This hub is for that second kind of question.
Most teams do not need another feature tour. They need to know whether a content-trained chatbot will actually deflect their tickets, how it compares to the scripted bots they have tried, and what a sensible rollout looks like. That is what these guides cover.
From your first chatbot to a production rollout, in four steps.
Launch one
Point SiteGPT at your website and get a working chatbot in minutes.
Train it well
Add your help center, files, and FAQs so it answers from real content.
Deflect the top questions
Put it on your busiest pages and measure deflection rate.
Keep a human close
Route the hard cases to an agent with one-click escalation.
Start here
If you are building your first chatbot, the getting-started guide walks through account setup, training, customization, and embedding in a few minutes. For a deeper, end-to-end walkthrough, read how to create an AI chatbot.
What you will find here
The hub is organized around the decisions teams actually face:
- Guides: practical, opinionated walkthroughs, like how to create an AI chatbot and 7 ways to improve customer service with AI.
- Comparisons: honest looks at how a content-trained chatbot stacks up, such as SiteGPT vs generic chatbots.
- Deep-dives: focused pieces on specific builds, like the best AI chatbots with human handoff and building an MCP chatbot.
What SiteGPT is, briefly
SiteGPT lets you create AI chatbots from your own business content for customer service and lead generation. It trains on 12+ sources (website, sitemap, help center, files, YouTube, GitHub, and cloud storage like Google Drive and Notion), answers in 95+ languages, and hands off to a human when a customer asks. Every plan includes a 7-day free trial.