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SiteGPT vs. generic chatbots

How a chatbot trained on your own content compares to rule-based and generic bots on accuracy, setup time, and maintenance.

Sai Dheeraj

SiteGPT Team

Not all chatbots are built the same. Rule-based bots follow scripts you have to write and maintain; SiteGPT learns from the content you already have. Here's how they compare.

SiteGPTGeneric chatbots
SetupPoint it at your siteBuild flows by hand
AnswersFrom your real contentFrom scripted rules
MaintenanceRe-crawl to updateRewrite flows
LanguagesAutomaticPer-language config

Accuracy

Generic bots only know what you scripted. SiteGPT answers from your actual documentation, so it handles the long tail of questions no one thought to script.

Setup time

A rule-based bot can take weeks of flow-building. With SiteGPT you point it at your website, it indexes your pages, and you have a working assistant in minutes.

Maintenance

When your product changes, scripted bots go stale until someone rewrites the flows. SiteGPT just needs a re-crawl to stay current.