TOOLS

Customer Support ROI Calculator

See how much you could save with AI-powered customer support. Enter your numbers and get instant ROI estimates.

How many customer inquiries do you handle per month?

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How long does it take to resolve a typical ticket?

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Fully-loaded cost per hour of support staff

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Frequently Asked Questions

How is the ROI calculated?

We calculate ROI based on the labor costs saved by having AI handle 70% of your support tickets automatically. This includes the time savings multiplied by your hourly support cost, minus the cost of SiteGPT.

What's the average AI deflection rate?

Our customers typically see 60-80% of inquiries handled automatically by AI. We use 70% as a conservative estimate. Your actual results may vary based on the complexity of your support queries.

How much can AI support save my business?

Most businesses see 5-10x ROI on their AI support investment. For a team handling 500 tickets/month with $25/hour labor costs, you could save over $2,000/month — that's $24,000+ per year.

OTHER TOOLS

Try our other free tools!

Customer testimonials

Don't just take our word for it

“We've got the bot dialled in - we're using GPT-4, have an avenue for escalations to Zendesk, and so far I have no complaints.”

Brent Burrows II

Vice President – Retail & Sales at CBS Bahamas

FAQs

Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.

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