Table of Contents
- How to Add AI Chatbot to Wix Website
- Quick Comparison Table
- How We Evaluated These Wix AI Chatbots
- The 7 Best AI Chatbots for Wix in 2026
- 1. SiteGPT - Best Overall AI Chatbot for Wix
- Why SiteGPT is #1 for Wix Websites
- Key Features
- Pricing
- Pros
- Cons
- Best For
- Customer Reviews
- 2. Tidio - Best Budget-Friendly Wix AI Chatbot
- Key Features
- Pricing
- Pros
- Cons
- Best For
- Customer Reviews
- 3. Zendesk Answer Bot - Best for Zendesk Users with Wix Sites
- Key Features
- Pricing
- Pros
- Cons
- Best For
- Customer Reviews
- 4. Chatbase - Best for Document-Focused Wix Chatbots
- Key Features
- Pricing
- Pros
- Cons
- Best For
- Customer Reviews
- 5. Kommunicate - Best for Live Chat Hybrid on Wix
- Key Features
- Pricing
- Pros
- Cons
- Best For
- Customer Reviews
- 6. Wix Chat - Best Native Wix Solution for Basic Live Chat
- Key Features
- Pricing
- Pros
- Cons
- Best For
- Customer Reviews
- 7. CustomGPT - Best for Custom AI Models on Wix
- Key Features
- Pricing
- Pros
- Cons
- Best For
- Customer Reviews
- Feature Comparison: All 7 Wix AI Chatbots
- Pricing Comparison for Wix AI Chatbots
- How to Choose the Right AI Chatbot for Your Wix Website
- Choose SiteGPT if you:
- Choose Tidio if you:
- Choose Zendesk Answer Bot if you:
- Choose Chatbase if you:
- Choose Kommunicate if you:
- Choose Wix Chat if you:
- Choose CustomGPT if you:
- The Pattern for Most Wix Businesses
- Frequently Asked Questions
- What is the best AI chatbot for Wix?
- Are there free AI chatbots for Wix?
- How much do Wix AI chatbot integrations cost?
- Can AI chatbots automatically learn from my Wix website content?
- Do Wix AI chatbots support lead generation?
- Can I white-label AI chatbots on Wix?
- Which Wix AI chatbot is best for e-commerce?
- Can Wix AI chatbots handle multiple languages?
- Do I need coding skills to add an AI chatbot to Wix?
- Conclusion
- Making Your Choice
- Key Takeaways
- The Bottom Line
- Your Next Steps

How to Add AI Chatbot to Wix Website
- Choose your AI chatbot platform (from the options below)
- Sign up and create your chatbot - Upload content or connect data sources
- Get the embed code - Most platforms provide a JavaScript snippet
- Add to Wix using the Embed Code widget:
- Customize appearance - Adjust colors, position, and behavior
- Test thoroughly - Ensure chatbot loads and responds correctly
- Publish your Wix site - Make the chatbot live

Quick Comparison Table
Tool | Best For | Starting Price | Wix Integration | Auto-Sync | White-Label |
1. SiteGPT | Overall best for Wix | $39/mo | ✅ Embed code | ✅ Monthly+ | $39/mo addon |
2. Tidio | Small businesses on budget | $29/mo | ✅ Embed code | ❌ | $394/mo |
3. Zendesk Answer Bot | Zendesk users | $50/agent/mo | ✅ Embed code | Limited | N/A |
4. Chatbase | Document-focused chatbots | $19/mo | ✅ Embed code | ❌ | $99/mo |
5. Kommunicate | Live chat hybrid | $100/mo | ✅ Embed code | ❌ | Custom |
6. Wix Chat (Native) | Basic live chat | Free-$10/mo | ✅ Native app | N/A | N/A |
7. CustomGPT | Custom AI models | $89/mo | ✅ Embed code | ❌ | $449/mo |
How We Evaluated These Wix AI Chatbots
- Wix Compatibility - Ease of integration with Wix through embed codes or apps
- Content Source Flexibility - Can it crawl your Wix site or require manual uploads?
- Auto-Sync Capabilities - Does it automatically update when your Wix content changes?
- Customization - Branding, colors, behavior customization options
- Wix-Specific Features - Special considerations for Wix users
- Pricing Value - Features per dollar, especially for small Wix businesses
- Customer Reviews - G2, Capterra ratings and Wix user feedback
- Lead Generation - Form capabilities for capturing Wix visitor information
The 7 Best AI Chatbots for Wix in 2026
1. SiteGPT - Best Overall AI Chatbot for Wix

Why SiteGPT is #1 for Wix Websites
Key Features
- Wix website crawling with automatic synchronization
- Selective page inclusion/exclusion for Wix sites
- File uploads (PDF, DOCX, PPTX, CSV, MD, TXT)
- YouTube videos, playlists, and channels
- Cloud storage: Google Drive, Dropbox, OneDrive, SharePoint, Box, Notion
- Help centers: Zendesk, Gitbook, Freshdesk, Confluence, Intercom
- Monthly refresh (Growth plan) - Wix content stays current automatically
- Weekly refresh (Scale plan)
- Daily refresh (Enterprise plan)
- Manual refresh available on all plans
- Full visual customization (colors, logos, welcome messages)
- Chatbot personality and tone control
- Custom conversation starters
- 95+ languages supported
- Up to 4 team members (Growth)
- Up to 10 team members (Scale)
- Up to 10,000 team members (Enterprise)
- Role-based access controls
- Native "Escalate to Human" button
- Team email notifications
- Conversation context preservation
- Seamless handoff workflow
- Custom lead capture forms
- Industry-specific templates
- Lead routing via webhooks to CRMs
- CSV export for lead data
- Google Chat, Messenger, Crisp
- Slack, Freshchat, Zendesk
- Zoho SalesIQ
- WhatsApp, Intercom, HubSpot (coming soon)
- RAG (Retrieval-Augmented Generation) architecture for accuracy
- API access (Growth plan and above)
- Webhook support (Scale and Enterprise)
- Within-page element filtering (exclude navbars, footers)
Pricing
Plan | Price | Messages | Pages | Chatbots | Team Members | Key Features |
Starter | $39/mo | 4,000 | 1,000 | 1 | 1 | Manual refresh, basic features |
Growth | $79/mo | 10,000 | 10,000 | 2 | 4 | Auto-refresh monthly, integrations, API |
Scale | $259/mo | 40,000 | 50,000 | 3 | 10 | Auto-refresh weekly, auto-scan daily, webhooks |
Enterprise | Custom | Custom | 500,000 | 10,000 | 10,000 | Auto-refresh daily, priority support, custom integrations |
- Remove SiteGPT Branding: $39/month
- Extra 5k Messages: $39/month
Pros
- Automatic Wix website content synchronization (no manual updates)
- Simple embed code integration - perfect for Wix
- 12 content sources beyond your Wix site
- Native human escalation with team notifications
- Advanced lead generation with custom forms
- Extensive chat platform integrations
- Affordable white-labeling ($39/mo addon vs $199-394/mo from competitors)
- 95+ languages for global Wix businesses
- Scales from solo entrepreneurs to enterprise
Cons
- Starter plan limited to 1 chatbot (upgrade to Growth for multiple)
Best For
- Wix e-commerce stores needing 24/7 customer support automation
- Wix service businesses (real estate, legal, healthcare, consulting)
- Wix portfolio sites wanting interactive visitor engagement
- Multi-location businesses using Wix for their web presence
- Agencies managing multiple Wix client sites (affordable white-label)
- Growing businesses needing automatic content updates as Wix site evolves
Customer Reviews
- G2: 4.7/5 (15+ reviews)
- Product Hunt: 4.8/5 (40+ reviews)
2. Tidio - Best Budget-Friendly Wix AI Chatbot

Key Features
- Visual chatbot builder with conversation flows
- Pre-built chatbot templates for common scenarios
- Live chat combined with AI automation
- Email and Messenger integration
- Basic analytics dashboard
- Mobile app for managing conversations
Pricing
Plan | Price | Key Features |
Free | $0/mo | 50 conversations/mo, basic features |
Starter | $29/mo | 100 conversations/mo, email support |
Communicator | $25/mo per seat | Unlimited conversations, advanced features |
Chatbots | $29/mo | AI chatbot features added |
- White-labeling (Tidio branding removal): $394/month (significantly more expensive than SiteGPT's $39/month)
- Conversation limits can accumulate costs quickly on lower tiers
Pros
- Affordable entry point with free plan
- Visual chatbot builder is user-friendly
- Combines live chat and chatbot in one platform
- Pre-built templates speed up deployment
Cons
- Conversation limits on lower plans can be restrictive
- White-labeling is extremely expensive ($394/mo) for Wix businesses wanting to remove branding
- Limited AI sophistication compared to GPT-powered platforms
- Analytics less comprehensive than dedicated platforms
Best For
Customer Reviews
- G2: 4.7/5 (1,400+ reviews)
- Capterra: 4.7/5 (700+ reviews)
3. Zendesk Answer Bot - Best for Zendesk Users with Wix Sites

Key Features
- Integration with Zendesk knowledge base
- Automatic ticket creation when chatbot can't help
- Multilingual support
- Analytics on chatbot effectiveness
- Seamless escalation to Zendesk live agents
Pricing
Plan | Price | Key Features |
Suite Team | $55/agent/mo | Basic features |
Suite Growth | $89/agent/mo | Advanced AI features |
Suite Professional | $115/agent/mo | Full Answer Bot capabilities |
Pros
- Deep integration with Zendesk ecosystem
- Pulls from existing Zendesk knowledge base
- Automatic ticket creation workflow
- Enterprise-grade security and compliance
Cons
- Requires Zendesk subscription (expensive for Wix small businesses)
- Per-agent pricing model unsuitable for solo Wix entrepreneurs
- No automatic Wix website content synchronization
- Expensive compared to standalone chatbot platforms
- Overkill if you don't already use Zendesk
Best For
Customer Reviews
- G2: 4.3/5 (5,800+ reviews for Zendesk Suite)
- Gartner: 4.3/5 (3,000+ reviews)
4. Chatbase - Best for Document-Focused Wix Chatbots

Key Features
- Website crawling and document upload
- GPT-4 and GPT-3.5 model selection
- Conversation logs and analytics
- Lead collection forms
- API access on higher plans
- Multiple chatbot creation
Pricing
Plan | Price | Key Features |
Free | $0/mo | 1 chatbot, 20 messages, limited pages |
Hobby | $19/mo | 2 chatbots, 2,000 messages, 11M characters |
Standard | $99/mo | 5 chatbots, 10,000 messages, 11M characters |
Unlimited | $399/mo | 10 chatbots, 40,000 messages, unlimited characters |
- White-labeling (remove Chatbase branding): $99/month (vs SiteGPT's $39/month)
Pros
- Straightforward website crawling for Wix sites
- Affordable entry plan ($19/mo)
- GPT-4 access on all paid plans
- Good for document-heavy Wix businesses
Cons
- No automatic content synchronization - must manually re-crawl Wix site when content updates
- Character limits can be restrictive for large Wix sites
- Limited integration options beyond embed code
- No native human escalation feature
- White-labeling costs $99/month (2.5x more than SiteGPT)
Best For
Customer Reviews
- Product Hunt: 4.6/5 (200+ reviews)
- G2: Limited data
5. Kommunicate - Best for Live Chat Hybrid on Wix

Key Features
- Visual bot builder with no-code interface
- Live chat takeover from chatbot
- Team inbox for managing conversations
- Integration with Dialogflow for custom AI
- Visitor tracking and analytics
- Multi-language support
Pricing
Plan | Price | Key Features |
Starter | $100/mo | 2 agents, 1,000 conversations |
Growth | $200/mo | 4 agents, 4,000 conversations |
Enterprise | Custom | Custom agents and conversations |
Pros
- Strong live chat component with chatbot automation
- Visual bot builder accessible for non-technical Wix users
- Unified inbox for managing all conversations
- Good for businesses wanting human-bot hybrid approach
Cons
- No automatic Wix website content synchronization
- Higher pricing than many alternatives (starting at $100/mo)
- Conversation limits can be restrictive
- Integration ecosystem limited compared to comprehensive platforms
- White-labeling pricing not transparently disclosed
Best For
Customer Reviews
- G2: 4.4/5 (100+ reviews)
- Capterra: 4.2/5 (50+ reviews)
6. Wix Chat - Best Native Wix Solution for Basic Live Chat

Key Features
- Native Wix app (no embed code needed)
- Mobile app for chat on-the-go
- Canned responses for common questions
- Visitor info and browsing history
- Basic automation with chatbot-like features
- Integration with Wix Automations
Pricing
Plan | Price | Key Features |
Free | $0/mo | Basic live chat |
Business | $10/mo | Advanced features, automations |
Pros
- Native Wix integration (easiest setup)
- Very affordable (free or $10/mo)
- No embed code complexity
- Works seamlessly with Wix Automations
Cons
- Not a true AI chatbot - primarily live chat with basic automation
- No advanced AI language understanding
- Cannot be trained on your Wix website content
- Limited to simple canned responses
- No sophisticated lead generation forms
- Requires team member availability for effectiveness
Best For
Customer Reviews
- Wix App Market: 4.0/5 (varied reviews)
- Limited third-party review platform data
7. CustomGPT - Best for Custom AI Models on Wix

Key Features
- Advanced GPT-4 customization
- Website crawling and document upload
- Custom model training
- API access for developers
- Multiple project/chatbot creation
Pricing
Plan | Price | Key Features |
Standard | $89/mo | 4,000 queries, 10M words indexed |
Premium | $449/mo | 20,000 queries, 50M words |
Enterprise | Custom | Custom queries and indexing |
- White-labeling (remove CustomGPT branding): $449/month (11.5x more than SiteGPT's $39/month)
Pros
- Advanced customization for specific use cases
- GPT-4 powered responses
- Good for complex, specialized Wix businesses
- API access for custom integrations
Cons
- Expensive compared to alternatives (starting at $89/mo)
- No automatic Wix content synchronization
- White-labeling extremely expensive ($449/mo) - prohibitive for most Wix small businesses
- Query limits can be restrictive
- More complex than needed for most Wix use cases
Best For
Customer Reviews
- G2: 4.8/5 (Limited reviews)
- Product Hunt: 4.7/5 (Limited reviews)
Feature Comparison: All 7 Wix AI Chatbots
Feature | SiteGPT | Tidio | Zendesk | Chatbase | Kommunicate | Wix Chat | CustomGPT |
Wix Integration | ✅ Embed | ✅ Embed | ✅ Embed | ✅ Embed | ✅ Embed | ✅ Native | ✅ Embed |
Auto Wix Content Sync | ✅ Monthly+ | ❌ | ❌ | ❌ | ❌ | N/A | ❌ |
Website Crawling | ✅ | ❌ | Limited | ✅ | ❌ | N/A | ✅ |
Cloud Storage | ✅ 6 platforms | ❌ | Via Zendesk | ❌ | ❌ | ❌ | ❌ |
Lead Forms | ✅ Custom + templates | ✅ Basic | ✅ | ✅ Basic | ✅ | Limited | ✅ |
Human Escalation | ✅ Built-in | ✅ Live chat | ✅ Zendesk | ❌ | ✅ Live chat | ✅ Live chat | ❌ |
White-Label Cost | $39/mo | $394/mo | N/A | $99/mo | Undisclosed | N/A | $449/mo |
Starting Price | $39/mo | Free ($29 paid) | $55/agent/mo | $19/mo | $100/mo | Free | $89/mo |
True AI Chatbot | ✅ GPT | Limited | ✅ | ✅ GPT | Hybrid | ❌ | ✅ GPT |
Team Collaboration | Up to 10,000 | Yes | Yes | Limited | Yes | Yes | Limited |
Pricing Comparison for Wix AI Chatbots
Tool | Entry Plan | Best Value Plan | White-Label Cost | Annual Savings |
$39/mo (4k msgs) | $79/mo (10k msgs, auto-sync) | $39/mo | 40% with annual | |
Tidio | Free (limited) | $29/mo (100 convos) | $394/mo | Varies |
Zendesk | $55/agent/mo | $89/agent/mo | N/A | Varies |
Chatbase | $19/mo | $99/mo | $99/mo | No discount |
Kommunicate | $100/mo | $200/mo | Undisclosed | Custom |
Wix Chat | Free | $10/mo | N/A | N/A |
CustomGPT | $89/mo | $449/mo | $449/mo | Varies |
How to Choose the Right AI Chatbot for Your Wix Website

Choose SiteGPT if you:
- Want automatic Wix website content synchronization (no manual updates when your site changes)
- Need true AI-powered customer service automation
- Have content beyond your Wix site (Google Drive, YouTube, help centers)
- Want affordable white-labeling for your Wix brand ($39/mo)
- Need native human escalation when chatbot can't help
- Want comprehensive lead generation features
- Serve multilingual Wix visitors (95+ languages)
Choose Tidio if you:
- Have an extremely limited budget (free plan acceptable)
- Need very basic chatbot functionality
- Have low conversation volumes (under 100/month)
Choose Zendesk Answer Bot if you:
- Already use Zendesk for customer support
- Have budget for per-agent pricing ($55-115/agent/month)
- Need enterprise-grade compliance and security
- Want deep integration with Zendesk ticketing
Choose Chatbase if you:
- Focus heavily on static documents (PDFs, manuals)
- Have budget for $19-99/month
Choose Kommunicate if you:
- Prioritize live chat with chatbot backup
- Have budget for $100+/month
- Want human-bot hybrid customer service
- Need unified inbox for team conversations
Choose Wix Chat if you:
- Need only very basic live chat (not true AI)
- Have essentially no budget (free plan)
- Don't need sophisticated automation
- Can handle chats manually most of the time
Choose CustomGPT if you:
- Have highly specialized, complex use cases
- Budget allows $89-449/month
- Need extensive custom AI model training
- Require advanced API capabilities
The Pattern for Most Wix Businesses
Frequently Asked Questions
What is the best AI chatbot for Wix?
- Choose your AI chatbot platform (like SiteGPT)
- Create and train your chatbot
- Get the embed code from your chatbot dashboard
- In Wix Editor, click "Add Elements" > "Embed Code"
- Paste the chatbot embed code
- Position and customize the widget
- Publish your Wix site
Are there free AI chatbots for Wix?
How much do Wix AI chatbot integrations cost?
Can AI chatbots automatically learn from my Wix website content?
Do Wix AI chatbots support lead generation?
Can I white-label AI chatbots on Wix?
Which Wix AI chatbot is best for e-commerce?
Can Wix AI chatbots handle multiple languages?
Do I need coding skills to add an AI chatbot to Wix?
Conclusion
Making Your Choice
Key Takeaways
- Automatic Wix Content Sync: SiteGPT uniquely offers automatic content synchronization with your Wix website, eliminating manual updates
- Wix-Friendly Integration: Simple embed code works perfectly with Wix's Embed Code widget - no technical expertise needed
- Affordable White-Label: At $39/month, SiteGPT's branding removal costs 10x less than Tidio ($394/mo) and 11x less than CustomGPT ($449/mo)
- True AI Capabilities: GPT-powered understanding handles complex customer questions, unlike basic rule-based chatbots
- Beyond Wix: Pull content from Google Drive, YouTube, help centers, and 12 sources total for comprehensive knowledge base
The Bottom Line
Your Next Steps
- Identify your Wix website's primary customer service pain points
- Determine your budget and must-have features (auto-sync, white-label, integrations)
- Consider how frequently your Wix content changes (affects value of auto-sync)
- Try SiteGPT's platform to experience the difference




