POST
/
v0
/
chatbots
/
{chatbotId}
/
threads
/
{threadId}
/
escalate
Escalate Conversation
curl --request POST \
  --url https://sitegpt.ai/api/v0/chatbots/{chatbotId}/threads/{threadId}/escalate \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "escalationPrompt": "I want to talk to an actual human. Please escalate this conversation."
}'
{
  "success": true,
  "message": "Escalated the conversation successfully",
  "data": null
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
chatbotId
string
required

Id of the chatbot the thread belongs to

​
threadId
string
required

Id of the thread that has to be escalated

Body

application/json

Request body to escalate a thread/conversation

Request Body

​
escalationPrompt
string

Escalation prompt to be used while escalting the conversation. Usually this is the description of the follow up prompt that is configured to trigger escaltion.

Response

OK

Success Response

​
success
boolean

Indicates whether this is success response or error response

​
message
string

Overall message regarding the operation performed

​
data
object | null

Data returned from the server