POST
/
v0
/
chatbots
/
{chatbotId}
/
threads
/
{threadId}
/
escalate
{
  "success": true,
  "message": "Escalated the conversation successfully",
  "data": null
}

Authorizations

Authorization
string
headerrequired

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

chatbotId
string
required

Id of the chatbot the thread belongs to

threadId
string
required

Id of the thread that has to be escalated

Body

application/json

Request Body

escalationPrompt
string

Escalation prompt to be used while escalting the conversation. Usually this is the description of the follow up prompt that is configured to trigger escaltion.

Response

200 - application/json

Success Response

success
boolean

Indicates whether this is success response or error response

message
string

Overall message regarding the operation performed

data
object | null

Data returned from the server

Was this page helpful?

Update ThreadFetch Whitelabel Brands