Table of Contents
- What is GPTBots?
- How does GPTBots work?
- What features does GPTBots offer?
- No-code agent builder and MultiAgent
- Knowledge base and databases
- Channels and integrations (WhatsApp, Slack, Telegram, and more)
- Human handoff
- Security and private deployment
- How much does GPTBots cost in 2026?
- How do GPTBots credits work?
- What does one GPTBots answer cost?
- Is GPTBots good value for the price?
- What are GPTBots's pros and cons?
- Pros
- Cons
- What do users say about GPTBots?
- Who should use GPTBots?
- Is GPTBots the best pick for building multiple GPT-style bots?
- Is GPTBots right for a small ecommerce store?
- Is GPTBots easy for a non-technical person?
- What are the best GPTBots alternatives?
- GPTBots vs SiteGPT: which one fits?
- How to choose between GPTBots and its alternatives
- Frequently asked questions
- Basics
- What is GPTBots?
- Who makes GPTBots?
- Does GPTBots use ChatGPT?
- Does GPTBots require coding?
- Pricing and credits
- Is GPTBots free?
- How much does GPTBots cost?
- How much is a GPTBots credit worth?
- Do GPTBots credits expire?
- Features and integrations
- Does GPTBots integrate with Slack and WhatsApp?
- Does GPTBots support human handoff?
- Can GPTBots keep its knowledge base up to date?
- Can you deploy GPTBots privately?
- Alternatives
- What are the best GPTBots alternatives?
- Is GPTBots or SiteGPT better for customer service?
- Which GPTBots alternative publishes its prices?
- Sources
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Feb 14, 2026 10:15 AM
GPTBots is an enterprise no-code platform for building AI agents, and it fits companies that want several agents for customer service, sales, internal search, and data questions on one platform. It has a Free plan with 100 credits a month and a Business plan with no published price. Teams that only need a website chatbot answering from their own content can start faster on a tool with a public price list.
TL;DR
- GPTBots is a no-code builder for AI agents and workflows. It covers customer service, sales outreach, enterprise search, and data insights.
- Pricing has three plans: Free (100 credits a month), Business (10,000 credits, 10 seats, 10 published agents), and Enterprise. Business and Enterprise prices are not published. You email sales.
- Usage is billed in credits. 100 credits equal $1, and a top-up of 1,000 credits costs $10 and expires after one year.
- GPTBots holds 4.8 out of 5 on G2 from 70 reviews. Reviewers praise ease of use and complain about limited plugins and thin documentation.
- If the job is customer service answers from your own content, SiteGPT does that from $39 a month billed yearly. It has no workflow builder, no multi-agent system, and no free plan.
Aspect | Verdict |
Best for | Companies that want many AI agents and workflows on one no-code platform |
Free plan | Yes. 100 credits a month |
Paid pricing | Business and Enterprise are sold through sales. No price is published |
Billing unit | Credits. 100 credits equal $1, and each AI model has its own rate |
Biggest strength | Agents, workflows, a multi-agent system, and database queries in one product, with 20 documented channel integrations |
Biggest limitation | No public paid price, and usage cost depends on the AI model you choose |
Deployment | Public cloud, or private deployment on Enterprise |
G2 rating | 4.8 out of 5 from 70 reviews |
What is GPTBots?
GPTBots is an enterprise no-code AI agent development platform. Its documentation says users build agents with drag-and-drop operations and no programming knowledge.
The vendor is GPTBots Hong Kong Limited, according to its G2 listing. The GPTBots homepage groups the product into four solutions:
- AI customer service. An agent that answers customers in more than 90 languages.
- AI SDR. An agent that captures leads on WhatsApp, Facebook, and Telegram and syncs them to a CRM.
- Enterprise AI search. Answers for employees from internal knowledge, APIs, and databases.
- AI data insights. SQL queries and charts generated from plain-language questions.
GPTBots sits on the platform side of the AI tools market. A content-trained chatbot answers questions from your documents. An agent platform lets you build several agents, connect them to business systems, and design the steps they follow. The difference between those two levels is covered in AI agent vs chatbot.
How does GPTBots work?
GPTBots works through two spaces inside each organization. Developers build in the DevSpace. Employees use the published agents, workflows, and AI search in the Workspace.
The documentation describes four ways to build:
Building block | What it is | Typical use |
Agent | A single agent set up through simple configuration in minutes | FAQ and customer service answers |
FlowAgent | An agent whose logic you design on a canvas, with several AI models working in sequence | Complex business scenarios that need controlled responses |
MultiAgent | A team of agents run by a Planner that plans tasks, executes them, and reviews the result | Research, data analysis, and document generation |
Workflow | A chain of nodes such as AI models, knowledge retrieval, HTTP requests, and code | Repeatable back-office tasks |
Answers from your own content come from the knowledge base. The agent searches it for related passages and passes them to the AI model, a pattern called retrieval-augmented generation (RAG).
What features does GPTBots offer?
GPTBots offers five feature groups that matter for a buying decision: the agent builders, the knowledge base and databases, channel integrations, human handoff, and security with private deployment.
No-code agent builder and MultiAgent
The GPTBots builder creates agents without code, and the homepage says it switches between ChatGPT, DeepSeek, and other AI models. The credit price list covers models from OpenAI, Anthropic, Google, Meta, Mistral, DeepSeek, xAI, and others.
MultiAgent is the part most chatbot tools do not have. The MultiAgent documentation describes a Planner, Executor, and Reviewer approach: the system plans the tasks, runs them, and reviews each result. It ships with ready-made agents named AI Coder IDE, Browser Use, and Computer Use.
This is where GPTBots is the stronger pick. A content-trained tool such as SiteGPT has no workflow canvas and no multi-agent system. If one agent must research a topic, query a database, and write a report, GPTBots is built for that job.
Knowledge base and databases
The GPTBots knowledge base accepts five source types, according to the knowledge base documentation:
- Files: DOC, DOCX, PDF, MD, and TXT
- Spreadsheets: XLS, XLSX, and CSV
- URLs, which the system crawls
- Text entered online
- Question and answer pairs
Website sources can refresh on a schedule. You pick an update frequency when you add the URL, and you can change it later. The customer service solution page also lists Google Drive as a source.
GPTBots also connects to databases. The documentation lists MySQL, SQLite, PostgreSQL, SQL Server, Oracle, MongoDB, and Redis. An agent can turn a plain-language question into a SQL query and draw a chart from the result.
Channels and integrations (WhatsApp, Slack, Telegram, and more)
GPTBots documents 20 ways to put an agent in front of users. The integration guides in its documentation cover these:
Type | Integrations documented |
Website | Bubble widget, iframe, share link |
Messaging | WhatsApp (through Meta or EngageLab), Facebook Messenger, Instagram, Telegram, LINE, Discord, WeChat Customer Service |
Work chat | Slack, Microsoft Teams, DingTalk |
Help desk and live chat | Intercom, LiveChat, Livedesk, Zoho SalesIQ, Sobot, SaleSmartly |
Automation | Zapier |
The website widget is a script pasted into the page head. Advanced settings let you customize its interface and logo.
Human handoff
GPTBots hands conversations to people through a help desk you already use. The human handoff documentation lists Intercom, Livedesk, LiveChat, Zoho SalesIQ, and Sobot, plus a webhook and a custom help desk option.
There are three modes:
- Other to help desk. The customer starts on WhatsApp or the website widget, and GPTBots passes the chat to a help desk such as Intercom.
- Help desk to help desk. The customer starts inside the help desk, and GPTBots acts as the AI bot there until it hands back to a person.
- Custom help desk. GPTBots answers and sends a signal through its API when a person is needed. Your own system assigns the chat.
GPTBots does not document an agent inbox of its own in these guides. A team without a help desk needs one, or a webhook, before handoff works. How handoff differs across tools is covered in AI chatbots with human handoff.
Security and private deployment
GPTBots lists four certifications on its homepage: ISO 27001, ISO 27701, SOC 2 Type II, and ESOF. The documentation adds content security review, role-based access control, data anonymization, and encrypted storage.
You choose a data center when you create an organization. The private deployment page says public cloud servers are typically in regions such as Singapore.
Private deployment is an Enterprise service. GPTBots offers it on a private cloud such as AWS or Microsoft Azure, or on your own servers. The same page says private installs receive product updates 1 to 4 times a year, and the public cloud is updated every month.
How much does GPTBots cost in 2026?
GPTBots costs $0 on the Free plan, and it publishes no price for Business or Enterprise. The subscription documentation tells buyers to email sales for a demo and a quote.
Plan | Price | Credits | Agents and workflows | Seats | Notes |
Free | $0 | 100 a month | Not stated | Not stated | For trying and testing the product |
Business | Not published. Sold through sales | 10,000 | Create up to 100, publish up to 10 | 10 | Advanced features and a higher rate limit than Free |
Enterprise | Custom | Custom | Custom | Custom | Private deployment, agent development, consulting, and implementation services |
Every plan can buy more credits without upgrading.
Credit top-up | Price | Validity |
1,000 credits | $10, one-time payment | 1 year, then the credits expire |
Credits cannot be refunded or exchanged.
How do GPTBots credits work?
GPTBots credits are the unit for every service on the platform, and 100 credits equal $1. The credit price list names 10 billing types, and four of them apply to almost every customer service answer:
- LLM text chat. The AI model reads the question and writes the reply.
- Knowledge indexing. The question and your content are converted for search.
- Knowledge storage. Stored content is charged daily at 0.001 credits per 1,000 tokens.
- Knowledge reranking. Search results are re-ordered, if you turn that feature on.
The other six cover audio chat, speech recognition, text to speech, paid tools such as Google search, database processing, and question classification.
The AI model is the largest part of the bill. Rates are quoted in credits per 1,000 tokens.
AI model | Input, credits per 1,000 tokens | Output, credits per 1,000 tokens |
GPT-4.1-mini | 0.044 | 0.176 |
GPT-4.1 | 0.22 | 0.88 |
Claude Sonnet 5.0 | 0.22 | 1.1 |
GPT-5.6-Sol | 0.55 | 3.3 |
GPT-5.6-Sol output costs 18.75 times as much as GPT-4.1-mini output. The model you pick decides the bill more than the plan does.
What does one GPTBots answer cost?
One GPTBots answer costs between about 0.18 and 2.64 credits in AI model charges, depending on the model. The table uses one example answer: 3,000 input tokens for the question, instructions, and retrieved content, and 300 output tokens for the reply.
AI model | Credits per answer | Cost per answer | Answers from 100 free credits | Answers from a $10 top-up | Answers from 10,000 credits |
GPT-4.1-mini | 0.1848 | $0.0018 | 541 | 5,411 | 54,112 |
GPT-4.1 | 0.924 | $0.0092 | 108 | 1,082 | 10,822 |
Claude Sonnet 5.0 | 0.99 | $0.0099 | 101 | 1,010 | 10,101 |
GPT-5.6-Sol | 2.64 | $0.0264 | 37 | 378 | 3,787 |
These figures cover the AI model only. Indexing, storage, reranking, and paid tools add to them, and longer answers or more retrieved content raise the token count.
How published prices compare across chatbot vendors is in the AI chatbot pricing comparison.
Is GPTBots good value for the price?
GPTBots is good value when you use the breadth of the platform, and hard to judge when you only need a chatbot. Three points decide it:
- Usage is cheap at the model level. 1,000 credits cost $10, and a low-cost model answers thousands of questions with them.
- The platform fee is unknown. The Business price is not published, so the full cost only appears after a sales call.
- The bill moves with usage. Model choice, answer length, and knowledge size all change credit use.
A tool with a public price list is easier to compare. SiteGPT, for example, publishes four plans with a fixed monthly price and a fixed message quota.
What are GPTBots's pros and cons?
Pros
- Several ways to build. Simple agents, canvas-designed FlowAgents, MultiAgent teams, and workflows are all in one product.
- Many agents on one plan. Business lets you create up to 100 agents and workflows and publish 10.
- Wide model choice. You can switch between models from OpenAI, Anthropic, Google, DeepSeek, and others without your own API keys.
- 20 documented channels. WhatsApp, Instagram, Telegram, LINE, Slack, Teams, and Discord are covered.
- Database queries. Agents can query MySQL, PostgreSQL, and other databases in plain language and draw charts.
- A free plan. 100 credits a month cost nothing.
- Private deployment. Enterprise buyers can run it on a private cloud or their own servers.
- Scheduled website updates. URL sources can refresh on a set frequency.
Cons
- No published paid price. Business and Enterprise both start with an email to sales.
- Credit bills vary. Cost depends on the model, the tokens per answer, and storage.
- Top-up credits expire. Purchased credits last one year and cannot be refunded.
- Handoff needs another tool. Human handoff runs through a third-party help desk, a webhook, or your own system.
- Limited plugins. G2 reviewers mention this 17 times.
- Documentation gaps. G2 reviewers mention insufficient documentation 11 times and poor documentation 7 times.
- The Business plan publishes 10 agents. A team that needs more live agents has to move to Enterprise.
What do users say about GPTBots?
GPTBots holds 4.8 out of 5 on G2 from 70 reviews. G2 files it under AI Agent Builders and tags the themes reviewers mention most often.
Theme on G2 | Mentions | Type |
Ease of use | 26 | Praise |
Features | 16 | Praise |
Customer service from the vendor | 13 | Praise |
Easy integrations | 9 | Praise |
Limited plugins | 17 | Complaint |
Insufficient documentation | 11 | Complaint |
Limited language support | 6 | Complaint |
One enterprise reviewer wrote that "the no-code Flow Builder was simple to use." Another reviewer reported that importing data and training the agent took 2 to 3 weeks.
Who should use GPTBots?
GPTBots is a good fit if you:
- Want one product for many agents across customer service, sales, and internal search
- Need agents that query databases or call internal systems
- Serve customers on WhatsApp, Instagram, Telegram, or LINE
- Already run a help desk such as Intercom or LiveChat for the human side
- Need private deployment for data control
- Accept a sales conversation before you see a price
GPTBots is a poor fit if you:
- Need a published monthly price before you commit
- Want a fixed bill that does not move with token use
- Only need a website chatbot that answers from your help content
- Have no help desk and want escalation to a person inside the chatbot tool
Is GPTBots the best pick for building multiple GPT-style bots?
GPTBots is a strong pick for building multiple GPT-style bots in one product. The Business plan allows up to 100 agents and workflows in development and 10 published at once, with 10 team seats.
The alternatives count bots differently. Botpress lists unlimited AI agents on its paid plans and bills by conversation. Chatbase charges $25 a month for each extra agent. SiteGPT includes 1 chatbot on Starter, 2 on Growth, and 3 on Scale.
Is GPTBots right for a small ecommerce store?
GPTBots is usable for a small ecommerce store on the Free plan, and less practical once the store needs a paid plan. The step up from Free is a sales-led Business plan built for teams of 10.
A small store usually wants a public price and a quick install. Tools that fit that need are compared in the guide to AI chatbots for Shopify.
Is GPTBots easy for a non-technical person?
GPTBots is easy for a non-technical person at the simple Agent level. Ease of use is the most common praise on G2, with 26 mentions.
The harder parts are FlowAgents, workflows, database connections, and help desk handoff. Those need someone comfortable with logic and system settings. More builders with visual editors are compared in the guide to no-code chatbot builders.
What are the best GPTBots alternatives?
The best GPTBots alternative depends on what you wanted from it. No tool here is best overall. The ranking uses three criteria: how close the tool is to what GPTBots sells, whether it publishes a price, and how much building it takes to go live.
# | Tool | Best for | Starting price | Free option | Main trade-off |
1 | Enterprise teams that want no-code agent workflows with on-premise deployment | Enterprise only, by custom quote | Free plan, 500 runs a month | No published paid price | |
2 | Customer service answers from your own content at a published price | $59 a month, or $39 a month billed yearly | 7-day trial, card required | No workflow builder, no multi-agent system, and no free plan | |
3 | Custom conversation flows on messaging channels | $150 a month billed annually | Free plan, 100 conversations | Cost rises with conversation volume | |
4 | Small teams that want a content-trained agent with a free tier | $40 a month billed monthly, with 20% off yearly plans | Free plan, 50 message credits a month | Removing branding costs $99 a month |
Stack AI comes first because it is the closest match to GPTBots: an enterprise no-code platform for agents and workflows, with a free plan and a sales-led paid plan. SiteGPT is second because it solves one of the four GPTBots jobs, customer service, and it only fits if that job is yours.
Larger customer service platforms are covered in enterprise AI chatbot solutions.
GPTBots vs SiteGPT: which one fits?
GPTBots and SiteGPT solve different problems. GPTBots is a platform for building many kinds of AI agents. SiteGPT is a chatbot trained on your own content for customer service and lead generation.
Feature | GPTBots | SiteGPT |
Core job | Build agents and workflows for many business functions | Answer customer questions from your content |
Published paid price | No | Yes, four plans |
Billing unit | Credits, charged by tokens and model | Messages, with a fixed monthly quota |
Free option | Free plan, 100 credits a month | No free plan. 7-day trial with a card |
Bots included | Business: create up to 100, publish up to 10 | 1 on Starter, 2 on Growth, 3 on Scale |
Team seats | 10 on Business | 1 on Starter, 4 on Growth, 10 on Scale |
Content sources | Files, spreadsheets, URLs, text, Q&A pairs, Google Drive | URLs, sitemaps, files, raw text, Google Drive, Dropbox, OneDrive, Box, Notion, GitHub, YouTube |
Content refresh | Scheduled updates for URL sources | Manual on Starter, monthly on Growth, weekly plus a daily scan on Scale |
Customer channels | Website widget, WhatsApp, Messenger, Instagram, Telegram, LINE, Slack, Teams, Discord, and more | Website widget. Slack, Messenger, Google Chat, Crisp, Freshdesk Messaging, and Zoho SalesIQ from Growth. Zendesk from Scale. WhatsApp as a paid add-on |
Workflows and multi-agent | Yes | No |
Database queries | Yes | No |
Choose GPTBots when you need more than a chatbot: agents that run tasks, query databases, or work as a team. Choose it too when customers are on Instagram, Telegram, or LINE. SiteGPT has no Instagram, Telegram, LINE, Intercom, or HubSpot integration today.
Choose SiteGPT when the job is answering questions from content you already have and you want the price in writing. Starter costs $468 a year on annual billing and includes 4,000 GPT-4.1-mini messages a month. Growth costs $948 a year and includes 10,000.
The two tools do not count usage the same way. GPTBots charges credits by tokens. SiteGPT counts messages against a plan quota. Estimate your own volume in both units before comparing.
How to choose between GPTBots and its alternatives
If you need... | Pick... | Why |
Many agents for different departments on one platform | GPTBots | Business allows 100 agents and workflows in development and 10 published |
Agents that query databases in plain language | GPTBots | It connects to MySQL, PostgreSQL, and other databases and draws charts |
A bot on WhatsApp, Instagram, Telegram, or LINE | GPTBots or Botpress | Both document those messaging channels |
Multi-step internal workflows with on-premise deployment | Stack AI or GPTBots Enterprise | Both offer private installs through a sales-led plan |
Customer service answers from your website and documents, at a public price | SiteGPT | It trains on existing content and publishes fixed monthly plans |
Scripted conversation flows with code | Botpress | Its Studio combines a visual canvas with custom code |
A free tier for a small content-trained bot | Chatbase | Its free plan includes 50 message credits a month |
Frequently asked questions
Basics
What is GPTBots?
GPTBots is an enterprise no-code platform for building AI agents. It combines agent builders, workflows, a knowledge base, database connections, and integrations with channels such as WhatsApp and Slack.
Who makes GPTBots?
GPTBots Hong Kong Limited makes GPTBots, according to the product's G2 listing.
Does GPTBots use ChatGPT?
GPTBots can use OpenAI models, the same family that powers ChatGPT. Its credit price list also covers models from Anthropic, Google, Meta, Mistral, DeepSeek, and xAI.
Does GPTBots require coding?
GPTBots does not require code for a simple agent. Workflows include optional code and HTTP request nodes for teams that want them.
Pricing and credits
Is GPTBots free?
GPTBots has a Free plan with 100 credits a month. The vendor describes it as a way to try and test the product.
How much does GPTBots cost?
GPTBots publishes no price for its Business or Enterprise plans. Buyers email sales for a quote. Extra credits cost $10 per 1,000 on every plan.
How much is a GPTBots credit worth?
One GPTBots credit is worth $0.01, because 100 credits equal $1. A top-up of 1,000 credits costs $10 and is valid for one year.
Do GPTBots credits expire?
Yes. Top-up credits expire automatically one year after purchase, and credits cannot be refunded or exchanged.
Features and integrations
Does GPTBots integrate with Slack and WhatsApp?
Yes. GPTBots documents integrations for Slack and WhatsApp, along with Messenger, Instagram, Telegram, LINE, Discord, and Microsoft Teams.
Does GPTBots support human handoff?
Yes, through another system. GPTBots hands conversations to Intercom, Livedesk, LiveChat, Zoho SalesIQ, or Sobot, or sends them through a webhook or a custom help desk.
Can GPTBots keep its knowledge base up to date?
Yes, for website sources. You set an update frequency when you add a URL, and you can also run a one-time batch update.
Can you deploy GPTBots privately?
Yes, on the Enterprise plan. GPTBots offers private deployment on a private cloud or on your own servers.
Alternatives
What are the best GPTBots alternatives?
Stack AI fits enterprise teams that want no-code agent workflows. SiteGPT fits customer service answers from your own content. Botpress fits custom conversation flows. Chatbase fits small teams that want a free tier.
Is GPTBots or SiteGPT better for customer service?
GPTBots is better when service needs agents that take actions, query databases, or run on Instagram, Telegram, or LINE. SiteGPT is better when most questions can be answered from your website and documents and you want a published monthly price.
Which GPTBots alternative publishes its prices?
SiteGPT, Botpress, and Chatbase publish prices. SiteGPT starts at $39 a month billed yearly, Botpress at $150 a month billed annually, and Chatbase at $40 a month billed monthly. Stack AI publishes only its Free plan.
Sources
All pages opened on 11 October 2026.
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