Table of Contents
- What is Botsonic?
- Is Botsonic still part of Writesonic?
- Which AI models does Botsonic use?
- What features does Botsonic offer?
- Training sources
- Channels and integrations
- Agentic actions and workflows
- Human handoff
- Security and compliance
- How much does Botsonic cost in 2026?
- What do Botsonic add-ons cost?
- What does Botsonic cost at your message volume?
- What does Botsonic cost with the common add-ons?
- What are Botsonic's pros and cons?
- Pros
- Cons
- What do users say about Botsonic?
- Who should use Botsonic?
- What are the best Botsonic alternatives?
- 1. SiteGPT: best for 4,000 to 10,000 messages or a scheduled refresh
- 2. Chatbase: best for testing on a free plan
- 3. Tidio: best for a live chat inbox with an AI agent
- Botsonic vs SiteGPT: which one costs less?
- How to choose between Botsonic and its alternatives
- Frequently asked questions
- Basics
- What is Botsonic?
- Is Botsonic the same as Writesonic?
- What AI model does Botsonic use?
- How many languages does Botsonic support?
- Pricing
- Is Botsonic free?
- How much does Botsonic cost?
- What happens when you run out of Botsonic messages?
- Can you remove Botsonic branding?
- Features and integrations
- Does Botsonic integrate with WhatsApp?
- Does Botsonic integrate with WordPress?
- Does Botsonic sync content automatically?
- Does Botsonic have an API?
- Does Botsonic support human handoff?
- Alternatives
- What are the best Botsonic alternatives?
- Is there a free Botsonic alternative?
- Is Botsonic or SiteGPT cheaper?
- Is Botsonic or Chatbase better?
- Sources
Created by
Do not index
Created time
Jan 8, 2026 09:02 AM
Botsonic is a no-code AI chatbot builder from Writesonic that answers visitor questions from your website, files and help center. It costs $19 a month for 1,000 messages on monthly billing, which is one of the lowest paid entry prices among website chatbots. It fits small sites under 3,000 messages a month, and it gets expensive when you need auto-sync, API access or a human handoff.
TL;DR
- What it is: Botsonic is sold on its own site with its own plans. It is not part of the current Writesonic plans, which now cover AI search visibility.
- Price: Starter is $19 a month, Professional is $49 and Advanced is $299, all billed monthly. Annual billing gives two months free.
- Where it wins: WhatsApp, Messenger, Telegram and Google Drive are included on the $19 plan. Capterra rates it 4.8 out of 5 from 81 reviews.
- Where it costs you: auto-sync and included API access start on Advanced at $299 a month. Zendesk handoff is a $199 a month add-on. Removing the Botsonic badge is $49 a month.
- Alternatives: SiteGPT fits sites that need 4,000 to 10,000 messages or a scheduled content refresh, from $59 a month billed monthly. It has no free plan. Chatbase has a free plan. Tidio adds a live chat inbox.
Aspect | Verdict |
Best for | Small sites that need a content-trained chatbot under 3,000 messages a month |
Sold as | A standalone product from Writesonic, Inc. with its own pricing page |
Paid pricing | $19, $49 and $299 a month billed monthly. $16, $41 and $249 a month billed annually |
Free plan | None on the pricing page. Every paid plan has a 7-day trial |
Biggest strength | Messaging channels and Google Drive on the cheapest plan |
Biggest limitation | The jump from $49 to $299 for auto-sync, workflows and included API access |
Capterra rating | 4.8 out of 5 from 81 reviews |
What is Botsonic?
Botsonic is a no-code platform for building an AI chatbot trained on your own content. You add a sitemap, files or a connected source, set the bot's tone and look, and embed it on your site.
The product belongs to Writesonic, Inc., a Y Combinator company. The Botsonic website says more than 5,000 teams use it and that the bot answers in over 50 languages.
Botsonic answers from your content using retrieval-augmented generation (RAG). The bot looks up the relevant passage first and then writes the reply from it.
Is Botsonic still part of Writesonic?
Botsonic is still owned by Writesonic, and it is sold as a separate product. It has its own site, its own sign-in and its own four plans.
The main Writesonic pricing page no longer lists a chatbot. Its plans start at $79 a month billed annually and cover AI search visibility tracking, AI articles and site audits.
That matters for cost. You do not need a Writesonic plan to use Botsonic, and Botsonic plans are priced in messages a month. The Botsonic pricing page shows no shared Writesonic credit balance.
Which AI models does Botsonic use?
Botsonic uses GPT-4o mini on the Starter plan. Professional adds GPT-4o and what the pricing page calls upcoming AI models.
The company describes the product as model agnostic. Its own gateway, called GPT Router, routes requests between several model providers.
What features does Botsonic offer?
Botsonic offers five feature groups that matter for a buying decision: training sources, channels, agentic actions, human handoff and security.
Training sources
Botsonic trains on sitemaps, uploaded files and connected apps. The limits rise with each plan.
Plan | Uploaded characters | Sitemap size | Connected sources |
Starter | 10 million | Up to 5,000 URLs | Google Drive |
Professional | 50 million | Up to 5,000 URLs | Google Drive, Notion |
Advanced | 100 million | No limit | Google Drive, Notion |
Enterprise | Custom | No limit | Adds SharePoint, OneDrive and Confluence |
Auto-sync from your website and third-party platforms starts on Advanced. On Starter and Professional you refresh content yourself when a page changes.
Channels and integrations
Botsonic includes messaging channels from its cheapest plan. The pricing page lists these integrations by plan:
Plan | Integrations listed |
Starter | WhatsApp, Facebook Messenger, Telegram, Zapier, WordPress, Google Tag Manager, Google Drive |
Professional | Adds Slack, Google Chat, Calendly and Notion |
Enterprise | Adds Salesforce, SharePoint and OneDrive, Freshdesk, Zoho, Confluence and ActiveCampaign. HubSpot is marked "Soon" |
This is where Botsonic is the stronger pick against most content-trained rivals. A $19 plan with WhatsApp and Telegram is rare. WordPress site owners can compare plugin options in the guide to the best chatbot for a WordPress website.
Agentic actions and workflows
Botsonic agentic actions let the bot do a task during a chat. Starter includes 3 actions and Professional includes 5.
Advanced adds 5 workflows and 10 agentic actions. Botsonic describes workflows as AI agents that reason and execute tasks automatically for a specific industry.
Lead capture forms are on every plan. Professional adds automated email transcripts and a request callback button.
Human handoff
Botsonic hands a chat to a human through Zendesk. Ticket and live agent handoff to Zendesk is sold as an add-on for $199 a month.
The Enterprise plan lists more handoff routes: email tickets to Zendesk, Freshdesk and Salesforce, plus live agent handoff through Zendesk. Starter and Professional list no handoff feature. How handoff differs across tools is covered in AI chatbots with human handoff.
Security and compliance
Botsonic states that it is SOC 2 Type II compliant and GDPR compliant. Its site says data is encrypted with AES-256 at rest and TLS 1.3 in transit, and that it only uses models that do not train on customer input.
The site also says Botsonic "aligns with HIPAA requirements". The pricing page lists no business associate agreement (BAA) on any plan. A healthcare buyer should ask for a signed BAA before sending patient data through any chatbot. The vendors that publish one are compared in HIPAA compliant AI chatbots.
How much does Botsonic cost in 2026?
Botsonic costs $19 a month for Starter, $49 for Professional and $299 for Advanced on monthly billing. Annual billing gives two months free. All figures come from the Botsonic pricing page.
Plan | Billed monthly | Billed annually (per month) | Messages a month | Chatbots | Team members |
Starter | $19 | $16 | 1,000 | 1 | 1 |
Professional | $49 | $41 | 3,000 | 2 | 2 |
Advanced | $299 | $249 | 12,000 | 2 | 5 |
Enterprise | Custom | Custom | Custom | Custom | Custom |
Every paid plan starts with a 7-day free trial. Botsonic has no pay-as-you-go plan. Eligible schools and non-profits can ask for a 30% discount.
What do Botsonic add-ons cost?
Botsonic add-ons cost between $10 and $199 a month each. They are how most accounts grow past the plan limits.
Add-on | Price a month |
Remove "Powered by Botsonic" | $49 |
2,000 extra messages | $25 |
Zendesk ticket and live agent handoff | $199 |
20 million extra uploaded characters | $10 |
Extra team member (up to 10 members) | $25 |
3 extra bots | $99 |
API access (included on Advanced and Enterprise) | $49 |
Message packs come in four sizes: 2,000 for $25, 4,000 for $50, 8,000 for $100 and 16,000 for $200 a month. Botsonic's pricing FAQ describes the packs as an option on the Professional plan.
What does Botsonic cost at your message volume?
The table below does the math on monthly billing. It uses the cheapest plan and message pack that cover each volume.
Messages a month | Cheapest setup | Monthly cost | Cost per 1,000 messages |
1,000 | Starter | $19 | $19.00 |
3,000 | Professional | $49 | $16.33 |
5,000 | Professional + 2,000 pack | $74 | $14.80 |
7,000 | Professional + 4,000 pack | $99 | $14.14 |
11,000 | Professional + 8,000 pack | $149 | $13.55 |
19,000 | Professional + 16,000 pack | $249 | $13.11 |
Professional with an 8,000 message pack gives 11,000 messages for $149. Advanced gives 12,000 messages for $299. Advanced costs $150 more a month, or $1,800 more a year, for 1,000 extra messages.
You pay that $150 for features. Advanced adds auto-sync, workflows, included API access, 3 more team members and double the upload limit.
What does Botsonic cost with the common add-ons?
A typical customer service setup on Botsonic Professional costs $98 to $346 a month. The base plan is $49.
- Professional with branding removed: $49 + $49 = $98 a month.
- Professional with branding removed and API access: $98 + $49 = $147 a month.
- Professional with branding removed, API access and Zendesk handoff: $147 + $199 = $346 a month.
How these prices compare across 11 vendors is in the AI chatbot pricing comparison.
What are Botsonic's pros and cons?
Pros
- Low entry price. Starter is $19 a month billed monthly, or $16 a month billed annually.
- Messaging channels on the cheapest plan. WhatsApp, Messenger and Telegram are listed on Starter.
- Cloud sources. Google Drive is on Starter, and Notion is on Professional.
- Cheap message packs. 2,000 extra messages cost $25 a month.
- Model choice. Professional adds GPT-4o, and the platform routes between providers.
- Published security posture. The site lists SOC 2 Type II, GDPR and AES-256 encryption.
Cons
- A steep step to Advanced. The price goes from $49 to $299 a month, with no plan in between.
- Auto-sync is on the $299 plan. Lower plans need a manual refresh when content changes.
- Handoff costs extra. Zendesk handoff is a $199 a month add-on.
- Branding removal is $49 a month. That equals the price of the Professional plan.
- Small seat counts. Starter has 1 team member and Professional has 2. Each extra member is $25 a month.
- No free plan on the pricing page. The trial lasts 7 days.
What do users say about Botsonic?
Botsonic holds 4.8 out of 5 on Capterra from 81 reviews. Capterra's sub-scores are 4.7 for ease of use and 4.2 for customer service.
Reviewers praise the quick setup and the interface. One Capterra reviewer in banking called it "a cost-effective solution for reducing customer service workloads".
The complaints are about limits and setup details. A trial user wrote that there were "not enough test messages to try how well the bot works". Another reported trouble connecting the bot to WhatsApp through the API.
Who should use Botsonic?
Botsonic is a good fit if you:
- Run a small site with under 3,000 chatbot messages a month
- Want WhatsApp, Messenger or Telegram without paying for a higher plan
- Keep your content in files, a sitemap or Google Drive
- Can refresh the bot's content by hand when pages change
- Do not need to pass chats to a human agent
Botsonic is a poor fit if you:
- Need content to re-sync on a schedule and cannot spend $299 a month
- Need live agent handoff outside Zendesk
- Have more than 2 people managing the bot on a small budget
- Want a free plan to test with for longer than a week
What are the best Botsonic alternatives?
The best Botsonic alternative depends on why you are leaving. No tool here is best overall. Each one has a "best for" label, and each price was read on the vendor's pricing page.
The three tools were picked on four criteria:
- A published price a small team can check without a sales call.
- Training on your own website and documents.
- A clear answer to one Botsonic limit: message volume, a free tier, or human handoff.
- A way to test before paying for a year.
# | Tool | Best for | Starting price | Free option | Main trade-off |
1 | Sites that need 4,000 to 10,000 messages a month or a scheduled content refresh | $59 a month billed monthly, or $39 a month billed yearly | 7-day trial, card required | No free plan. Starter has no chat integrations | |
2 | Testing a content-trained bot on a free plan | $40 a month billed monthly | Free plan, 50 message credits a month | 700 credits on the $40 plan. Removing branding costs $99 a month | |
3 | Stores that want a live chat inbox with an AI agent | $24.17 a month billed annually. The Lyro AI agent starts at $32.50 a month for 50 AI conversations | Free plan, 50 billable conversations | AI volume is bought as a separate quota |
SiteGPT comes first because the most common reason to leave Botsonic is the gap between the $49 and $299 plans. Chatbase is the stronger pick if a free plan matters more than volume. Tidio is the stronger pick if human agents answer most chats.
1. SiteGPT: best for 4,000 to 10,000 messages or a scheduled refresh
SiteGPT is an AI chatbot trained on your own content for customer service and lead generation. Its Growth plan sits in the price gap between Botsonic Professional and Botsonic Advanced.
Key features
- Trains on URLs, sitemaps, files and raw text, plus Google Drive, Dropbox, OneDrive, Box, Notion, GitHub and YouTube
- Monthly auto refresh on Growth. Weekly auto refresh and a daily auto scan on Scale
- Chat integrations from Growth: Slack, Google Chat, Messenger, Crisp, Freshdesk Messaging and Zoho SalesIQ
- Escalation to a human, with a notification to your team
- 95+ languages
Pros
- Growth includes 10,000 messages and monthly auto refresh for $129 a month billed monthly
- 4 team members on Growth, against 2 on Botsonic Professional
- API access is included on Growth
Cons
- No free plan. The 7-day trial needs a credit card
- Starter costs $59 a month billed monthly, which is $40 more than Botsonic Starter
- Starter has no chat integrations and only manual refresh
- WhatsApp is a paid add-on at $39 a month billed yearly. There is no Telegram integration
- Removing SiteGPT branding is a paid add-on at $39 a month billed yearly
- No Intercom or HubSpot integration today. Zendesk starts on the Scale plan
Pricing
Plan | Billed monthly | Billed yearly (per month) | Messages a month | Chatbots | Team members |
Starter | $59 | $39 | 4,000 | 1 | 1 |
Growth | $129 | $79 | 10,000 | 2 | 4 |
Scale | $429 | $259 | 40,000 | 3 | 10 |
Enterprise | Custom | Custom | Custom | Custom | Custom |
The message quotas are for GPT-4.1-mini. A plan covers one tenth as many GPT-4.1 messages.
Best for: sites that have outgrown 3,000 messages a month and want content to refresh on a schedule without a $299 plan.
2. Chatbase: best for testing on a free plan
Chatbase is an AI agent builder priced in message credits. Its free plan renews with 50 message credits every month.
Key features
- Free plan with 50 message credits a month and 1 member
- Advanced models from OpenAI, Anthropic and Google on paid plans
- Helpdesk, voice and API access from the Standard plan
- Auto-resync of agents from the Standard plan
Pros
- The free plan renews every month, so you can test without paying
- A native Helpdesk for human takeover on Standard and above
- A long integration list that includes Zendesk, Salesforce, HubSpot and Shopify
Cons
- The free plan deletes agents after 14 days of inactivity
- Hobby gives 700 message credits for $40 a month. Botsonic Starter gives 1,000 messages for $19
- Standard costs $150 a month billed monthly
- Removing "Powered by Chatbase" costs $99 a month
Pricing
Plan | Billed monthly | Message credits a month | Members |
Free | $0 | 50 | 1 |
Hobby | $40 | 700 | 2 |
Standard | $150 | 4,000 | 3 |
Pro | $500 | 15,000 | 5 |
Yearly plans are 20% cheaper. The plans are covered in depth in the Chatbase review.
Best for: founders who want to try a content-trained bot for free before choosing a paid tool.
3. Tidio: best for a live chat inbox with an AI agent
Tidio is a live chat and ticketing platform that sells its Lyro AI agent as a separate quota. Human agents and the AI work in one inbox.
Key features
- Live chat, ticketing and a shared inbox on every paid plan
- Lyro AI agent with human handoff and answers from your knowledge base
- Messenger, Instagram, WhatsApp and email channels
- Flows, a no-code builder for sales and lead paths
Pros
- A free plan with 50 billable conversations
- Handoff to a human is part of the core product
- A 7-day free trial on paid plans
Cons
- AI conversations are bought on top of the plan
- 50 Lyro conversations cost $32.50 a month, which is $0.65 per AI conversation
- Removing Tidio branding is a $16.67 a month add-on
Pricing
Item | Price a month, billed annually | Included |
Free | $0 | 50 billable conversations, plus 50 Lyro AI conversations once |
Starter | $24.17 | 100 billable conversations |
Growth | From $49.17 | From 250 billable conversations |
Lyro AI agent | From $32.50 | From 50 AI conversations |
Plus | From $300, plus usage | Custom |
A feature comparison is in SiteGPT vs Tidio.
Best for: online stores where human agents answer chats and the AI handles the repeat questions.
Botsonic vs SiteGPT: which one costs less?
Botsonic costs less under 3,000 messages a month. SiteGPT costs less from about 10,000 messages a month, or as soon as you need content to refresh on a schedule.
Feature | Botsonic | SiteGPT |
Entry plan, billed monthly | $19 for 1,000 messages | $59 for 4,000 messages |
Mid plan, billed monthly | $49 for 3,000 messages | $129 for 10,000 messages |
Scheduled content refresh | Advanced, $299 a month | Growth, $129 a month (monthly refresh) |
API access | $49 a month add-on, included on Advanced | Included on Growth |
Team members on the mid plan | 2 | 4 |
WhatsApp | Included on Starter | Paid add-on, $39 a month billed yearly |
Telegram | Included on Starter | Not available |
Human handoff | Zendesk add-on, $199 a month | Escalation with team notification. Zendesk on Scale |
Remove branding | $49 a month add-on | Paid add-on, $39 a month billed yearly |
Free plan | None listed | None |
Trial | 7 days | 7 days, card required |
The math at three volumes, on monthly billing:
- 3,000 messages: Botsonic Professional is $49. SiteGPT Starter is $59. Botsonic is $10 a month cheaper, which is $120 a year.
- 10,000 messages: Botsonic Professional with an 8,000 pack is $149. SiteGPT Growth is $129. SiteGPT is $20 a month cheaper, which is $240 a year or 13%.
- 10,000 messages with scheduled refresh and API access: Botsonic Advanced is $299. SiteGPT Growth is $129. SiteGPT is $170 a month cheaper, which is $2,040 a year or 57%.
The two vendors count a message in their own way, and the models differ. Run your real traffic through both trials before you compare the bills.
Choose Botsonic when your volume is low or your customers are on WhatsApp or Telegram. Choose SiteGPT when volume has passed 3,000 messages and stale answers are the problem.
How to choose between Botsonic and its alternatives
If you need... | Pick... | Why |
The lowest paid price for a content-trained bot | Botsonic | Starter is $19 a month for 1,000 messages |
WhatsApp or Telegram on a small budget | Botsonic | Both are included on Starter |
4,000 to 10,000 messages a month | SiteGPT | Starter covers 4,000 for $59 and Growth covers 10,000 for $129, billed monthly |
Content that refreshes on a schedule for under $150 a month | SiteGPT | Growth has monthly auto refresh. Botsonic auto-sync starts at $299 |
A free plan with no time limit | Chatbase | 50 message credits a month cost nothing |
A live chat inbox for human agents | Tidio | Live chat and ticketing are the core product |
Workflows that run tasks for a specific industry | Botsonic Advanced | It includes 5 workflows and 10 agentic actions |
A signed BAA for patient data | An Enterprise plan with a BAA | SiteGPT signs a BAA on Enterprise only. Chatbase lists HIPAA eligibility on Enterprise |
More builders in this price range are compared in the best no-code chatbot builders. Free tiers are compared in free chatbots for websites.
Frequently asked questions
Basics
What is Botsonic?
Botsonic is a no-code AI chatbot builder from Writesonic. It trains on your website, files and connected sources, then answers visitor questions on your site and on channels such as WhatsApp.
Is Botsonic the same as Writesonic?
No. Writesonic, Inc. owns Botsonic, and Botsonic is sold as a separate product with its own plans. The main Writesonic plans cover AI search visibility and content.
What AI model does Botsonic use?
Botsonic uses GPT-4o mini on the Starter plan. Professional adds GPT-4o. The platform routes between several model providers through its own gateway.
How many languages does Botsonic support?
Botsonic states that it answers in over 50 languages.
Pricing
Is Botsonic free?
Botsonic's pricing page lists no free plan. Every paid plan has a 7-day free trial, and the homepage says no credit card is needed to start building.
How much does Botsonic cost?
Botsonic costs $19 a month for Starter, $49 for Professional and $299 for Advanced, billed monthly. On annual billing the prices are $16, $41 and $249 a month. Enterprise pricing is custom.
What happens when you run out of Botsonic messages?
You buy a message pack. 2,000 extra messages cost $25 a month, and Botsonic charges a pro-rated amount for the days left in the billing cycle.
Can you remove Botsonic branding?
Yes. Removing "Powered by Botsonic" from the widget and iframe is a $49 a month add-on.
Features and integrations
Does Botsonic integrate with WhatsApp?
Yes. WhatsApp is listed on every Botsonic plan, including Starter, next to Facebook Messenger and Telegram.
Does Botsonic integrate with WordPress?
Yes. WordPress is listed as an integration on every Botsonic plan.
Does Botsonic sync content automatically?
Only on the Advanced plan and above. Advanced, at $299 a month billed monthly, adds auto-sync from your website and third-party platforms.
Does Botsonic have an API?
Yes. API access is included on Advanced and Enterprise. On lower plans it is a $49 a month add-on.
Does Botsonic support human handoff?
Yes, through Zendesk. Ticket and live agent handoff to Zendesk is a $199 a month add-on. Enterprise also lists email ticket handoff to Freshdesk and Salesforce.
Alternatives
What are the best Botsonic alternatives?
SiteGPT fits sites that need 4,000 to 10,000 messages a month or a scheduled content refresh. Chatbase fits testing on a free plan. Tidio fits stores that want a live chat inbox with an AI agent.
Is there a free Botsonic alternative?
Chatbase has a free plan with 50 message credits a month. Tidio has a free plan with 50 billable conversations. SiteGPT has no free plan, only a 7-day trial that needs a card.
Is Botsonic or SiteGPT cheaper?
Botsonic is cheaper under 3,000 messages a month: $49 against $59 on monthly billing. SiteGPT is cheaper at 10,000 messages: $129 against $149, or against $299 if you need Botsonic's auto-sync.
Is Botsonic or Chatbase better?
Botsonic gives more messages for less money on paid plans. Chatbase has a free plan and a native Helpdesk on its $150 Standard plan. Pick by whether price or a free test matters more.
Sources
All pages opened on 7 October 2026.
Written by
