Table of Contents
- Key takeaways: the best DevRev alternatives at a glance
- Is DevRev a good customer support platform?
- Problems with DevRev that send teams to alternatives
- How these DevRev alternatives were ranked
- The 6 best DevRev alternatives in 2026
- 1. Fin and Intercom: best for an AI agent and a helpdesk from one vendor
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- 2. Zendesk: best for mature ticketing at scale
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- 3. SiteGPT: best knowledge-trained answer layer in front of a helpdesk
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- 4. Plain: best for B2B support in Slack, Teams and Discord
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- 5. Jira Service Management: best for tickets that sit next to Jira issues
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- 6. Help Scout: best for a shared inbox with public prices
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- DevRev alternatives comparison table
- What DevRev alternatives cost for 5 seats and 500 AI resolutions
- The stack: which tool does which job
- How to choose a DevRev alternative
- DevRev alternatives use-case cheat sheet
- DevRev alternatives FAQ
- Basics
- What is DevRev?
- Who are DevRev's main competitors?
- Does DevRev work with Discord?
- Pricing
- How much does DevRev cost?
- What is the cheapest DevRev alternative?
- Does DevRev offer good value for AI customer service?
- Comparisons
- DevRev vs Plain: which is better for B2B support?
- DevRev vs Zendesk: which should a support team pick?
- Is SiteGPT a DevRev alternative?
- Compliance
- Which DevRev alternatives support HIPAA?
- Sources
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Created time
Apr 10, 2024 03:45 PM
The best DevRev alternatives for support teams in 2026 are Fin with the Intercom helpdesk, Zendesk, Plain, Jira Service Management and Help Scout, with SiteGPT as the answer layer that sits in front of any of them.
DevRev now sells its platform under the name Computer. Its pricing page shows a free Mini plan and two paid plans with no public price. The Support App is an add-on to those two paid plans. Every alternative below publishes at least one price.
TL;DR
- Fin and Intercom fit teams that want an AI agent and a helpdesk from one vendor. Fin costs $0.99 per outcome. Seats start at $29 a month, billed annually.
- Zendesk fits larger teams that need mature ticketing. Plans run from $19 to $115 per agent a month, paid yearly.
- SiteGPT is not a helpdesk. It has no ticketing and no issue tracker. It answers customers from your own content, from $39 a month billed yearly, and hands off to a human.
- Plain fits B2B teams that serve customers in Slack, Microsoft Teams or Discord. Jira Service Management fits teams whose engineers already work in Jira.
- Help Scout has the lowest published cost in this guide for 5 seats plus 500 AI resolutions: $500 a month, against $640 for Fin and Intercom.
Key takeaways: the best DevRev alternatives at a glance
Tool | Best for | What it replaces in DevRev | Starting price |
Fin and Intercom | An AI agent and a helpdesk from one vendor | Support App and AI agent | $0.99 per outcome, plus seats from $29 a month billed annually |
Zendesk | Mature ticketing for larger teams | Support App | $19 per agent a month, paid yearly |
A knowledge-trained answer layer in front of a helpdesk | Customer self-service answers only | $59 a month, or $39 a month billed yearly | |
Plain | B2B support in Slack, Teams and Discord | Support App and the link to engineering | $45 per user a month, billed annually |
Jira Service Management | Tickets that sit next to Jira issues | Support App and Build App | Free for 3 agents |
Help Scout | A shared inbox with public prices | Support App | Free for 5 users, then $25 per user a month billed annually |
Is DevRev a good customer support platform?
DevRev is a good customer support platform for B2B software companies that want tickets, product issues and customer records in one system. It is a weaker fit for teams that only need a helpdesk and a clear price.
DevRev holds 4.3 out of 5 from 210 reviews on G2. The praise tags G2 shows most often are ease of use (54 mentions), efficiency (51) and features (48).
Question | What DevRev publishes |
Product name | Computer, with Support, Build and Observe apps |
Free plan | Mini: search, basic task automation and one-click connectors |
Paid plans | Pro and Max, both listed as "Contact us" |
Support App | An add-on, exclusive to Pro and Max |
AI billing | Credits: 10 per answer, 4 per action, 20 per support conversation |
One-click connectors on Mini | Slack, Notion, Jira Cloud, Google Drive and Calendar, Microsoft Teams, OneDrive and SharePoint |
G2 rating | 4.3 out of 5 from 210 reviews |
Source: DevRev pricing and DevRev reviews on G2.
Problems with DevRev that send teams to alternatives
The problems with DevRev fall into four groups: hidden prices, credit billing, a broad platform and feature gaps that reviewers report.
- No public price for the support product. The pricing page lists Pro and Max as "Contact us". The Support App is an add-on to those plans, so a buyer cannot budget for it without a sales call.
- AI work is billed in credits. DevRev meters 10 credits per answer, 4 per action and 20 per support conversation. The page does not publish the dollar price of a credit.
- Support is one app inside a larger platform. DevRev positions Computer as search, automation and agents across a whole company. A team that only wants a helpdesk buys the platform first and the Support App second.
- Reviewers report missing features and a learning curve. The complaint tags G2 shows most often are missing features (30 mentions), limited features (21), lack of features (19), learning curve (18) and not intuitive (16).
Each alternative below answers at least one of these problems. Fin, Zendesk, Plain and Help Scout publish seat prices. Fin and Help Scout publish a price per AI resolution. SiteGPT sells a flat plan priced by messages.
How these DevRev alternatives were ranked
These DevRev alternatives were ranked on five criteria, in this order.
- Coverage of DevRev's support job. Does the tool handle tickets, conversations and handoff between agents?
- Link to engineering. Can a ticket connect to an issue in Jira, Linear or GitHub?
- AI that resolves conversations. Does the tool answer customers on its own, and what is the billing unit?
- Published price. Can a buyer read the cost without a sales call?
- Third-party reviews. What is the G2 rating, and how many reviews sit behind it?
Every tool gets a "best for" label. No tool is best overall, because DevRev covers several jobs and most teams replace one of them at a time. SiteGPT is this site's own product. It sits at number 3 by its role in the stack, and its limits are listed with the same weight as the others.
The 6 best DevRev alternatives in 2026
1. Fin and Intercom: best for an AI agent and a helpdesk from one vendor
Fin is the AI agent that comes with the Intercom helpdesk, and together they are the closest replacement for DevRev's Support App. Every Intercom plan includes Fin, a Messenger, a shared inbox and a ticketing system. A full breakdown is in the Intercom Fin AI review.
Key features
- Fin AI Agent on every plan, for service, sales and ecommerce
- Messenger, shared inbox and ticketing system
- Public help center and pre-built reports
- Workflows automation builder and multiple team inboxes on Advanced
- SSO, SLAs and HIPAA support on Expert
- Fin can also run on another helpdesk, with no Intercom seats required
Pros
- One vendor covers the AI agent and the human inbox
- The AI price is public: $0.99 per Fin outcome
- Unlimited live chat, email and in-app chats are included on all plans
- The largest review base in this guide: 3,919 reviews on G2
Cons
- The bill has two parts, seats and outcomes. 500 outcomes cost $495 a month before seats.
- Email campaigns, SMS, WhatsApp and phone are pay-as-you-go.
- HIPAA support and SSO are on the Expert plan only.
- An Advanced seat costs $85, almost three times the Essential price.
Pricing
Item | Price | Notes |
Fin outcome | $0.99 each | Usage, on every plan |
Essential seat | $29 per seat a month | Billed annually |
Advanced seat | $85 per seat a month | Billed annually, includes 20 free Lite seats |
Expert seat | $132 per seat a month | Billed annually, includes 50 free Lite seats |
Copilot add-on | $29 per agent a month | Billed annually |
Proactive Support Plus | $99 a month | Posts, checklists, product tours and surveys |
Source: Intercom pricing. Other ways to replace Intercom itself are in Intercom alternatives.
Rating
Fin holds 4.5 out of 5 from 3,919 reviews on G2.
Best for
Fin and Intercom are best for software teams that want AI resolution and a human inbox on one bill, and that do not need the product-issue side of DevRev.
2. Zendesk: best for mature ticketing at scale
Zendesk is a ticketing platform for teams that have outgrown a shared inbox. It replaces DevRev's Support App with routing, SLAs, a knowledge base and AI agents. Its app marketplace connects tickets to Jira, so engineering can stay in its own tool.
Key features
- Email and ticketing system with routing, automations and triggers
- AI agents, a knowledge base and messaging on Suite Team and above
- Skills-based routing and an IVR phone tree on Suite Professional
- AI agents in 80+ languages
- More than 1,800 integrations, including Jira, Slack, Salesforce and HubSpot
- 14-day free trial of Suite Professional
Pros
- Seat prices are public for three plans
- The deepest routing and reporting in this guide
- A large review base: 7,096 reviews on G2
- A startups program with a 6-month trial for up to 50 agents
Cons
- AI agents bill per automated resolution. The pricing page publishes no unit price.
- Copilot adds $50 per agent a month, paid yearly.
- Suite Enterprise has no public price.
- The lowest G2 rating in this guide, tied with Jira Service Management at 4.3.
Pricing
Plan | Price per agent a month, paid yearly | Notes |
Support Team | $19 | Email and ticketing |
Suite Team | $55 | Adds AI agents, knowledge base, messaging and telephony |
Suite Professional | $115 | Adds skills-based routing and admin Copilot |
Suite Enterprise + Copilot | Not published | Sandbox, approval workflows, custom roles |
Copilot add-on | $50 | AI help for human agents |
Source: Zendesk pricing. A head-to-head with the number 1 pick is in Zendesk vs Intercom.
Rating
Zendesk holds 4.3 out of 5 from 7,096 reviews on G2.
Best for
Zendesk is best for teams of 10 agents or more that need routing, SLAs and reporting, and that link tickets to engineering through an integration.
3. SiteGPT: best knowledge-trained answer layer in front of a helpdesk
SiteGPT is an AI chatbot trained on your own content, and it replaces one job from DevRev: instant answers for customers. It is not a helpdesk. It has no ticketing system and no issue tracker.
Key features
- Trains on websites, sitemaps, files and raw text
- Connects to Google Drive, Dropbox, OneDrive, Box, Notion, GitHub and YouTube
- Escalation to a human
- Slack integration from the Growth plan, with channels, DMs, threads and escalation alerts
- Zendesk AI Agent on the Scale plan and above
- 95+ languages
Pros
- A flat monthly price with no per-resolution fee
- Prices for three plans are public
- Content refresh is automatic from the Growth plan
- It works in front of Zendesk, the number 2 pick, on the Scale plan
Cons
- No ticketing, no SLAs and no agent inbox. A team still needs a helpdesk for human work.
- No issue tracker and no link to Jira or Linear.
- No Intercom or HubSpot integration today. The integrations page marks both as coming soon.
- The Starter plan has no chat integrations and refreshes content manually.
- The 7-day free trial requires a credit card. There is no free plan.
- The message quota drops to one tenth on GPT-4.1. Starter covers 4,000 GPT-4.1-mini messages or 400 GPT-4.1 messages a month.
Pricing
Plan | Billed monthly | Billed yearly (per month) | Messages a month | Chatbots | Members |
Starter | $59 | $39 | 4,000 | 1 | 1 |
Growth | $129 | $79 | 10,000 | 2 | 4 |
Scale | $429 | $259 | 40,000 | 3 | 10 |
Enterprise | Custom | Custom | Custom | Custom | Custom |
Message counts are GPT-4.1-mini messages. A signed DPA and a HIPAA BAA are available on the Enterprise plan only. Source: SiteGPT pricing.
Rating
SiteGPT holds 4.9 out of 5 from 12 reviews on G2.
Best for
SiteGPT is best for teams that keep a helpdesk for human work and want a flat-priced AI layer that answers from documentation, files and cloud drives first.
4. Plain: best for B2B support in Slack, Teams and Discord
Plain is a support platform for B2B software companies, and it is the closest match to DevRev's link between support and engineering. Its pricing page lists integrations with Linear, Jira and GitHub. It pulls requests from Slack, email, in-app chat, Microsoft Teams and Discord into one queue.
Key features
- Slack, email and in-app channels on the Foundation plan
- Microsoft Teams, SLAs and escalation paths on the Horizon plan
- Ari, a customer-facing AI agent, and Sidekick, an internal AI agent
- Linear and Jira integrations on the Foundation plan
- Help center and knowledge base
- API, webhooks and MCP listed on the pricing page
Pros
- Built for support in shared customer channels
- Seat prices and credit prices are public
- 7-day free trial with no credit card
- Importers for Intercom, Freshdesk, Zendesk and Help Scout
Cons
- AI resolutions are costly at volume. Ari uses 100 credits per resolution, and 1,000 extra credits cost $10, so each extra resolution costs $1.
- Foundation is capped at 5 member seats. Horizon needs at least 3.
- HIPAA, SSO and SCIM are on the custom Frontier plan.
- The G2 base is small at 27 reviews.
Pricing
Plan | Price per user a month | Credits a month | Member seats |
Foundation | $45, billed annually | 1,000 | Up to 5 |
Horizon | $99, billed annually | 2,500 | 3 to 10 |
Frontier | Custom | Custom | Custom |
Extra credits | $10 per 1,000 | Ari uses 100 per resolution | All plans |
Source: Plain pricing. Teams that only need an AI answer bot inside Slack can read the guide to chatbots for Slack.
Rating
Plain holds 4.5 out of 5 from 27 reviews on G2.
Best for
Plain is best for B2B SaaS teams that support customers in shared Slack, Teams or Discord channels and track engineering work in Linear, Jira or GitHub.
5. Jira Service Management: best for tickets that sit next to Jira issues
Jira Service Management is Atlassian's service desk, and it replaces DevRev for teams whose engineers already work in Jira. Requests, incidents and changes live on the same platform as development issues. Atlassian now sells it inside the Service Collection, which also includes a Customer Service Management app.
Key features
- Customer portal, email, chat, Slack and Microsoft Teams intake
- Forms, workflows and queues
- Embedded knowledge base
- Alerts, on-call schedules and incident management
- Rovo agents, search and chat from the Standard plan
- Virtual service agent and change management on Premium
Pros
- A free plan for 3 agents
- The tightest link between tickets and engineering issues in this guide
- Incident and change management are built in
- A large review base: 986 reviews on G2
Cons
- The plans are built around IT service management: assets, incidents and change management.
- The AI virtual service agent needs the Premium plan.
- Enterprise is billed annually and has no public price.
- The G2 rating is 4.3, tied for the lowest in this guide.
Pricing
Plan | Price per agent a month | Notes |
Free | $0 | Up to 3 agents |
Standard | $20, billed monthly | Rovo agents, asset management, custom-branded help center |
Premium | $51.42, billed monthly | Virtual service agent, change management |
Enterprise | Not published | Billed annually, includes Atlassian Guard Standard |
Prices are for the page's default team size of 75 agents. Annual billing saves up to 17%. Source: Atlassian Service Collection pricing. Internal help desks are covered in the IT support chatbot guide.
Rating
Jira Service Management holds 4.3 out of 5 from 986 reviews on G2.
Best for
Jira Service Management is best for teams that already pay for Jira and want customer requests to turn into linked engineering issues.
6. Help Scout: best for a shared inbox with public prices
Help Scout is a shared inbox and help center for small and mid-size teams. It replaces DevRev's Support App at the lowest published cost in this guide. Its AI Answers agent bills $0.75 per resolution.
Key features
- Shared inboxes with tags, saved replies and workflows
- Live chat, SMS, WhatsApp, Instagram and Messenger
- Docs knowledge base and an embeddable Beacon widget
- AI Answers chatbot on every paid plan
- Salesforce, Jira and HubSpot integrations on the Plus plan
- SSO and HIPAA compliance on the Pro plan
Pros
- A free plan with 5 users, 1 inbox and 1 Docs site
- Every plan price is public
- The lowest published AI price in this guide: $0.75 per resolution
- AI Answers has a 3-month free trial
Cons
- The Jira integration needs the Plus plan at $45 per user a month.
- The Pro plan has a 10-user minimum.
- Phone support works through an integration only.
- Help Scout has no issue tracker of its own.
Pricing
Plan | Price per user a month, billed annually | Notes |
Free | $0 | Up to 5 users, 1 inbox, 1 Docs site |
Standard | $25 | Up to 25 users, 2 inboxes |
Plus | $45 | Up to 50 users, Salesforce, Jira and HubSpot |
Pro | $75 | Minimum 10 users, SSO, HIPAA compliance |
AI Answers | $0.75 per resolution | Add-on, billed monthly |
Source: Help Scout pricing.
Rating
Help Scout holds 4.4 out of 5 from 431 reviews on G2.
Best for
Help Scout is best for teams of up to 25 people that want email-first support, a help center and a bill they can predict.
DevRev alternatives comparison table
This DevRev alternatives comparison table lines up DevRev and all six tools on the five ranking criteria.
Tool | Ticketing | Link to engineering issues | AI billing unit | Entry paid price | G2 rating |
DevRev | Yes, Support App add-on | Yes, Build App | Credits, no public price | Not published | 4.3 (210) |
Fin and Intercom | Yes | Not listed on the pricing page | $0.99 per outcome | $29 per seat a month, billed annually | 4.5 (3,919) |
Zendesk | Yes | Through integrations, including Jira | Automated resolution, no public price | $19 per agent a month, paid yearly | 4.3 (7,096) |
No | No | Messages in a flat plan | $59 a month, or $39 billed yearly | 4.9 (12) | |
Plain | Yes | Linear, Jira, GitHub | Credits, $1 per extra resolution | $45 per user a month, billed annually | 4.5 (27) |
Jira Service Management | Yes | Native to Jira | Included in Premium | $20 per agent a month at 75 agents | 4.3 (986) |
Help Scout | Yes, shared inbox | Jira on the Plus plan | $0.75 per resolution | $25 per user a month, billed annually | 4.4 (431) |
What DevRev alternatives cost for 5 seats and 500 AI resolutions
DevRev alternatives cost between $500 and $715 a month for 5 seats and 500 AI-resolved conversations, on entry plans with annual billing. Three vendors publish both a seat price and an AI price, so only those three can be compared.
Tool | Seats | AI resolutions | Monthly total | Against Fin and Intercom | 12-month cost |
Help Scout Standard | 5 x $25 = $125 | 500 x $0.75 = $375 | $500 | $140 less (22%) | $6,000 |
Fin and Intercom Essential | 5 x $29 = $145 | 500 x $0.99 = $495 | $640 | Baseline | $7,680 |
Plain Foundation | 5 x $45 = $225 | 10 included, 490 x $1 = $490 | $715 | $75 more (12%) | $8,580 |
Three tools are missing from the chart. Zendesk seats cost $275 a month for 5 agents on Suite Team, paid yearly, and the price per automated resolution is not published. DevRev publishes no dollar prices. SiteGPT bills by messages, so its Growth plan at $79 a month billed yearly covers 10,000 GPT-4.1-mini messages with no per-resolution fee.
AI chatbot prices across more vendors are in the AI chatbot pricing comparison.
The stack: which tool does which job
The stack that replaces DevRev has five layers, and one tool rarely covers all of them. SiteGPT takes the answer layer only. A helpdesk from this guide takes the tickets.
Layer | Job | Tool |
Knowledge-trained answer layer | Answers customers from documentation, files and cloud drives before a ticket exists | |
Helpdesk and ticketing | Agents reply, assign, set SLAs and report | Fin and Intercom, Zendesk, Plain or Help Scout |
Issue tracking | Engineering fixes the bug behind the ticket | Jira, Linear or GitHub, linked through Jira Service Management or Plain |
CRM | Sales and success teams track accounts | A separate CRM. SiteGPT has no HubSpot integration today |
Handoff | Moves an unanswered question to a person | SiteGPT escalates to a human. On the Scale plan it runs as a Zendesk AI Agent |
SiteGPT connects to Zendesk on the Scale plan and to Slack on the Growth plan. It has no Intercom integration today, so next to Intercom it runs as a separate website widget. If every conversation must start and end in one inbox, pick the AI agent that the helpdesk vendor sells.
AI chatbots that plug into Zendesk are compared in AI chatbots for Zendesk.
How to choose a DevRev alternative
Choose a DevRev alternative by answering four questions: whether you need ticketing, where customers ask for help, where engineering works and how you want to pay for AI.
If you need... | Pick... | Why |
An AI agent and a helpdesk on one bill | Fin and Intercom | Fin is included on every plan at $0.99 per outcome |
Routing, SLAs and reporting for a large team | Zendesk | Skills-based routing arrives on Suite Professional |
Instant answers from your own content at a flat price | Plans are priced by messages, with no per-resolution fee | |
Support inside shared Slack, Teams or Discord channels | Plain | All three channels feed one queue |
Tickets that become Jira issues | Jira Service Management | It runs on the same platform as Jira |
The lowest published cost for a small team | Help Scout | $25 per user a month, plus $0.75 per AI resolution |
Tools ranked only on automation are in the customer service automation tools guide. Enterprise AI agents such as Decagon and Sierra are in the AI customer service agents ranking.
DevRev alternatives use-case cheat sheet
This cheat sheet maps ten common situations to one pick each.
Scenario | Best pick | Why |
B2B SaaS team that supports customers in shared Slack channels | Plain | Slack is on the entry plan, with 25 channels |
Developer-tool company with a Discord community | Plain | Discord messages land in the same queue as email |
Engineering team that already runs on Jira | Jira Service Management | Requests and issues share one platform |
Three-person team with no budget | Jira Service Management Free or Help Scout Free | Free for 3 agents, or free for 5 users |
Team that wants AI to resolve chats and pay per result | Fin and Intercom | $0.99 per outcome |
Team of 50 agents with strict SLAs | Zendesk | Suite Professional at $115 per agent a month, paid yearly |
Documentation-heavy product with repeat questions | Trains on websites, files, GitHub and cloud drives | |
Zendesk team that wants a content-trained AI agent | Zendesk AI Agent on the Scale plan | |
Email-first team of 10 that wants a simple bill | Help Scout | $250 a month for 10 users on Standard, billed annually |
Healthcare team that needs a signed BAA | Help Scout Pro, Intercom Expert or SiteGPT Enterprise | Each gates HIPAA to its top plan |
DevRev alternatives FAQ
Basics
What is DevRev?
DevRev is a platform that joins customer service, product work and company search on one data model. Its product is now called Computer. Support, Build and Observe are add-on apps on the Pro and Max plans.
Who are DevRev's main competitors?
DevRev's main competitors for support teams are Intercom with Fin, Zendesk, Plain, Jira Service Management and Help Scout. DevRev's own site also publishes comparison pages against Zendesk, Fin, Salesforce and Glean.
Does DevRev work with Discord?
DevRev's pricing page does not list Discord among its one-click connectors. The list covers Slack, Notion, Jira Cloud, Google Drive and Calendar, and Microsoft Teams, OneDrive and SharePoint. Plain is the alternative in this guide that publishes a Discord channel.
Pricing
How much does DevRev cost?
DevRev's Mini plan is free. The Pro and Max plans are listed as "Contact us", and the Support App is an add-on to those plans. AI usage is billed in credits: 10 per answer, 4 per action and 20 per support conversation.
What is the cheapest DevRev alternative?
Help Scout and Jira Service Management both have free plans, for 5 users and 3 agents. For 5 seats and 500 AI resolutions a month, Help Scout costs $500. That is $140 less than Fin and Intercom at $640.
Does DevRev offer good value for AI customer service?
DevRev can offer good value for a company that will use search, support and product apps together. The value is hard to check in advance, because the paid plans and the credit price are not published. Fin at $0.99 per outcome and Help Scout at $0.75 per resolution are easier to budget.
Comparisons
DevRev vs Plain: which is better for B2B support?
Plain is the better pick for a team that wants a focused B2B support tool with public prices, from $45 per user a month billed annually. DevRev is the better pick for a company that wants support, product work and search in one platform. DevRev has 210 G2 reviews at 4.3. Plain has 27 at 4.5.
DevRev vs Zendesk: which should a support team pick?
Zendesk suits teams that need deep ticketing, routing and reporting, with seat prices from $19 per agent a month paid yearly. DevRev suits teams that want tickets tied to product issues in the same system. Both hold 4.3 out of 5 on G2.
Is SiteGPT a DevRev alternative?
SiteGPT replaces one part of DevRev: AI answers for customers. It has no ticketing, no issue tracker, and no Intercom or HubSpot integration today. Most teams pair it with a helpdesk from this guide.
Compliance
Which DevRev alternatives support HIPAA?
Intercom lists HIPAA support on its Expert plan. Help Scout lists HIPAA compliance on Pro, and Plain lists HIPAA on Frontier. SiteGPT signs a BAA on its Enterprise plan only, and chat integrations are off by default in a covered workspace. Details are on the SiteGPT HIPAA page and in the HIPAA compliant AI chatbot guide.
Sources
All pages below were opened on 12 October 2026.
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