Table of Contents
- Key takeaways: the best Confluence chatbots at a glance
- What is a Confluence chatbot?
- How these Confluence chatbots were ranked
- The 6 best AI chatbots for Confluence in 2026
- 1. Atlassian Rovo: best for employees who ask inside Confluence and Jira
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- 2. eesel AI: best for Confluence answers in Slack, a helpdesk, or a chat bubble
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- 3. SiteGPT: best knowledge-trained answer layer for a public website
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- 4. CustomGPT: best for a Confluence-trained agent with manual re-sync
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- 5. DocsBot: best for a low-cost documentation bot
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- 6. Glean: best for enterprise search across Confluence and many other apps
- Key features
- Pros
- Cons
- Pricing
- Rating
- Best for
- Confluence chatbot comparison table
- What a Confluence chatbot costs each month
- The stack: which tool does which job
- How to choose a Confluence chatbot
- Confluence chatbot use-case cheat sheet
- How to connect Confluence to a chatbot
- Confluence chatbot FAQ
- Basics
- Does Confluence have a chatbot?
- What is a Confluence AI chatbot?
- Can a chatbot answer customers from Confluence content?
- Rovo and Atlassian
- Is Rovo included in Confluence?
- Does Rovo work with Confluence Data Center?
- Can admins turn Rovo off?
- Connecting and sync
- Does SiteGPT integrate with Confluence?
- How does a Confluence chatbot stay up to date?
- Which Confluence chatbots support Data Center?
- Can a Confluence chatbot see private spaces?
- Pricing
- How much does a Confluence chatbot cost?
- Is there a free Confluence chatbot?
- What is the cheapest way to add a chatbot to Confluence?
- Sources

- Atlassian Rovo is included in Confluence Cloud Standard, Premium, and Enterprise. Standard includes 25 Rovo credits per user a month. The Free plan does not include Rovo.
- eesel AI connects to Confluence Cloud and Data Center and stays in sync as pages change. Plans start at $299 a month for 500 credits.
- SiteGPT has no Confluence connector. It answers customers from a website, files, and seven connected sources from $59 a month billed monthly. Confluence content reaches it as public pages or exported files.
- CustomGPT signs in with an Atlassian account and reads the spaces you pick, from $99 a month billed monthly. Auto-sync is on the Enterprise plan only.
- DocsBot lists Confluence as a source and has paid plans from $49 a month. Glean has a native Confluence connector and sells by demo.
Key takeaways: the best Confluence chatbots at a glance
Tool | Best for | How it reaches Confluence | Starting price, billed monthly |
Atlassian Rovo | Employees who ask inside Confluence and Jira | Built into Confluence Cloud | Included from Confluence Standard, $5.42 per user a month at 300 users |
eesel AI | Confluence answers in Slack, a helpdesk, or a chat bubble | Synced connector for Cloud and Data Center | $299 a month for 500 credits |
The knowledge-trained answer layer on a public website | No connector. Public page URLs or exported files | $59 a month | |
CustomGPT | A Confluence-trained agent with manual re-sync | Atlassian sign-in, then selected spaces | $99 a month |
DocsBot | A low-cost documentation bot | Confluence source type | $49 a month |
Glean | Enterprise search across Confluence and many other apps | Native connector | No public price |

What is a Confluence chatbot?
Question | Atlassian Rovo | Third-party Confluence chatbot |
Who can ask | Users on a paid Atlassian Cloud plan | Anyone you give the bot to: staff, customers, or website visitors |
Where it answers | Atlassian apps, desktop, mobile, and a browser extension | Slack, a helpdesk, a website widget, or an internal portal |
What it reads | The live Confluence site | A copy of the spaces and pages you select |
How it is priced | Inside the Confluence plan, with a monthly credit allowance per user | Per plan, by credits, queries, or messages |
Main risk | Customers cannot reach it | The copy goes stale between syncs |
How these Confluence chatbots were ranked
- A documented Confluence connection. Each vendor describes its Confluence connection on its own site. Tools without such a page were left out.
- How edits reach the bot. A bot answers from its last sync. Automatic sync beats a manual re-sync for pages that change every week.
- Who can ask. An internal assistant needs sign-in and permissions. A customer-facing bot needs a public widget.
- Cloud or Data Center. Some teams run Confluence on their own servers. Fewer tools name Data Center.
- Price at the plan that includes the connection. Per-user, per-credit, and flat plans produce very different bills.
The 6 best AI chatbots for Confluence in 2026
1. Atlassian Rovo: best for employees who ask inside Confluence and Jira

Key features
- Rovo Search, Chat, and agents inside Confluence, Jira, and Jira Service Management
- Access from Atlassian apps, a desktop app, a mobile app, a Chrome extension, MCP, and the command line
- Connectors for third-party SaaS apps, so Chat can search beyond Atlassian
- A monthly Rovo credit allowance per user, pooled across the organization
- Admin controls: organization admins can turn AI off
- Usage alerts at 80% and 100% of the monthly allowance
Pros
- No separate purchase on a paid Cloud plan. Rovo is added to eligible sites automatically.
- Answers come from the live Confluence site with no sync job
- Credits are shared, so heavy users can draw on the allowance of light users
- Jira and Confluence seats stack into one larger credit pool
Cons
- The Confluence Free plan does not include Rovo.
- Confluence is priced per user. At 300 users, Standard costs $1,626 a month billed monthly.
- The Rovo page lists Atlassian apps, desktop, mobile, a browser extension, MCP, and the command line as the places it works. A public website widget is not on that list.
- Data Center sites need a Cloud Standard, Premium, or Enterprise plan to use Rovo Chat and agents. A Data Center connector sends the content to the cloud.
- Usage is metered in credits, and the credit cost of one question varies with its complexity.
Pricing
Confluence plan | Per user a month, billed monthly, at 300 users | Rovo credits per user a month | Indexed objects per user |
Free | $0 for up to 10 users | Not included | Not included |
Standard | $5.42 | 25 | 100 |
Premium | $10.44 | 70 | 250 |
Enterprise | Contact sales | 150 | 625 |
Rating
Best for
2. eesel AI: best for Confluence answers in Slack, a helpdesk, or a chat bubble

Key features
- Works with Confluence Cloud and Data Center
- Indexes spaces, pages, and blog posts, and stays in sync as pages change
- Space and page selection, down to individual pages
- Channels on every plan: helpdesk, Slack, chat bubble, email, and a browser extension
- EU or US data residency on every plan
- 80+ languages
Pros
- One flat monthly price with no platform fee and no per-seat price
- A ticket or chat costs 1 credit, however long it runs
- Free plan with 100 credits and no card
- Unlimited agents and seats on every plan
Cons
- The first paid step is $299 a month. That is $240 more than SiteGPT Starter and $250 more than DocsBot Personal.
- Agents pause when credits run out, unless you turn on overage at $0.80 per credit.
- Unused credits do not roll over.
- A HIPAA BAA and a security review are on the Enterprise plan. SSO is a paid add-on from $199 a month below it.
- The pricing page says SOC 2 Type II is underway.
Pricing
Plan | Billed monthly | Credits a month | Cost per credit |
Free | $0 | 100, as a trial | $0 |
Teammate | $299 | 500 | $0.60 |
Teammate | $499 | 1,000 | $0.50 |
Teammate | $1,749 | 5,000 | $0.35 |
Enterprise | Custom | Custom | Custom |
Rating
Best for
3. SiteGPT: best knowledge-trained answer layer for a public website

Key features
- Trains on websites, sitemaps, uploaded files, and text snippets
- Seven connected sources: Google Drive, Dropbox, OneDrive, Box, Notion, GitHub, and YouTube
- Auto-sync for website crawls, sitemaps, and GitHub: monthly on Growth, weekly on Scale
- File upload for documents such as PDF, DOC, and CSV files, up to 10 MB each
- Escalation to a human
- 95+ languages
- Chat integrations from the Growth plan: Slack, Crisp, Messenger, Google Chat, Freshdesk Messaging, and Zoho SalesIQ
Pros
- Flat monthly plans with no per-user or per-credit fee
- One chatbot covers a website, cloud drives, a code repository, and video
- The Slack integration answers in channels, direct messages, and threads from the Growth plan
- Full control over the widget's look, language, and tone
Cons
- No Confluence connector. SiteGPT cannot sign in to a Confluence site or read private spaces.
- Uploaded files do not refresh on a schedule. An edited Confluence page must be exported and uploaded again.
- SiteGPT does not run text recognition. An exported PDF must contain selectable text.
- Anyone who can use the chatbot can get answers from the files you upload. Keep internal runbooks out of a public bot.
- No free plan. The 7-day free trial requires a credit card.
- Starter has 1 chatbot, 1 member, and no chat integrations.
Pricing
Plan | Billed monthly | Billed yearly (per month) | Messages a month | Pages | Chatbots | Members |
Starter | $59 | $39 | Up to 4,000 | 1,000 | 1 | 1 |
Growth | $129 | $79 | Up to 10,000 | 10,000 | 2 | 4 |
Scale | $429 | $259 | Up to 40,000 | 50,000 | 3 | 10 |
Enterprise | Custom | Custom | Custom | Custom | Custom | Custom |
Rating
Best for
4. CustomGPT: best for a Confluence-trained agent with manual re-sync

Key features
- Sign in with Atlassian and select spaces and pages
- Reads pages, nested pages, and attachments
- Several spaces from one Atlassian account in a single agent
- Deployment by embed code, direct link, or internal portal
- Manual re-sync from the dashboard on every plan
- 90+ languages
Pros
- A site admin account is not required. Access to the chosen spaces is enough.
- 10 agents on the Standard plan
- 7-day free trial
- Yearly billing saves 10%
Cons
- Auto-sync for Confluence is on the Enterprise plan only. Other plans re-sync by hand.
- Standard includes 1,000 queries a month for $99.
- Removing CustomGPT branding needs Premium at $499 a month billed monthly.
- The G2 rating rests on 1 review.
Pricing
Plan | Billed monthly | Billed yearly (per month) | Agents | Queries a month | Confluence sync |
Standard | $99 | $89 | 10 | 1,000 | Manual re-sync |
Premium | $499 | $449 | 25 | 5,000 | Manual re-sync |
Enterprise | Custom | Custom | Custom | Custom | Auto-sync: daily, weekly, monthly, or custom |
Rating
Best for
5. DocsBot: best for a low-cost documentation bot

Key features
- Confluence source type, next to Notion, Zendesk Guide, Google Drive, and SharePoint
- Source refresh: monthly on Personal, weekly on Standard and Business
- Slack, Messenger, WhatsApp, and Telegram from the Personal plan
- Remote MCP connections from the Personal plan
- Escalation ticket creation from the Standard plan
Pros
- Free plan with 1 bot and 50 source pages, with no credit card
- The lowest paid entry price in this list at $49 a month
- Annual plans give two months free
- 14-day money-back guarantee
Cons
- The Free plan includes basic source types only. Paid and cloud source types start on Personal, and the pricing page does not say which group Confluence is in.
- The pricing page says refresh covers "compatible sources" and does not name Confluence. Confirm it with DocsBot before you rely on it.
- Personal has 1 team user.
- Unbranded widgets need the Business plan at $499 a month.
Pricing
Plan | Billed monthly | Bots | Source pages | AI credits a month | Source refresh |
Free | $0 | 1 | 50 | 100 | None |
Personal | $49 | 1 | 5,000 | 5,000 | Monthly |
Standard | $149 | 3 | 15,000 | 15,000 | Weekly |
Business | $499 | 10 | 100,000 | 60,000 | Weekly |
Rating
Best for
6. Glean: best for enterprise search across Confluence and many other apps
Key features
- Native Confluence connector
- Reads spaces, pages, blogs, and comments
- Actions in Confluence: create and update pages, spaces, and blog posts, and add content labels
- One search across Confluence and the other connected apps
Pros
- The connector page names comments as well as spaces, pages, and blogs
- Can write back to Confluence as well as read it
- Suits IT and help desk questions that span several systems
Cons
- No public price and no self-serve plan. The site offers a demo.
- The connector page describes search for employees. It does not describe a website chatbot for customers.
- A single-wiki team pays for breadth it does not use.
Pricing
Rating
Best for
Confluence chatbot comparison table
Tool | Confluence connection | How edits reach the bot | Who it answers | Entry price, billed monthly | G2 rating |
Atlassian Rovo | Built into Confluence Cloud | Reads the live site | Atlassian users | $5.42 per user at 300 users | 4.7 (6) |
eesel AI | Connector for Cloud and Data Center | Stays in sync as pages change | Staff and customers | $299 for 500 credits | 4.6 (20) |
None. Public URLs or exported files | Scheduled for website crawls from Growth. Manual for files | Customers on a website | $59 | 4.9 (12) | |
CustomGPT | Atlassian sign-in and space selection | Manual re-sync. Auto-sync on Enterprise | Staff and customers | $99 | 4.0 (1) |
DocsBot | Confluence source type | Monthly or weekly refresh for compatible sources | Staff and customers | $49 | 4.3 (3) |
Glean | Native connector | Not stated on the connector page | Employees | No public price | 4.7 (336) |
What a Confluence chatbot costs each month

Tool | Plan | Billed monthly | 12 months, billed monthly | Against eesel AI at $299 |
DocsBot | Personal | $49 | $588 | $250 less (84%) |
Starter | $59 | $708 | $240 less (80%) | |
CustomGPT | Standard | $99 | $1,188 | $200 less (67%) |
eesel AI | Teammate, 500 credits | $299 | $3,588 | Baseline |
Atlassian Rovo | Confluence Standard, 300 users | $1,626 | $19,512 | Not comparable. The price buys Confluence itself |
The stack: which tool does which job
Layer | Job | Tool |
Knowledge source | Holds runbooks, specs, and policies | Confluence |
Internal assistant | Answers employees inside Confluence and Jira | Atlassian Rovo |
Synced Confluence connector | Carries private Confluence content into Slack, a helpdesk, or a portal | eesel AI, CustomGPT, or DocsBot |
Knowledge-trained answer layer | Answers customers on the public website from the website, files, and cloud drives | |
Enterprise search | Searches Confluence together with every other work app | Glean |
How to choose a Confluence chatbot
If you need... | Pick... | Why |
Answers for employees inside Confluence and Jira | Atlassian Rovo | It is included from Confluence Standard and reads the live site |
Confluence answers in Slack or a helpdesk | eesel AI | The connector stays in sync and every channel is on every plan |
A chatbot for Confluence Data Center | eesel AI | Its integration page names Data Center |
A customer chatbot on a public website | Flat plans from $59 a month billed monthly, trained on the website, files, and drives | |
A Confluence-trained agent for under $100 a month | CustomGPT or DocsBot | $99 and $49 a month, billed monthly |
One search across Confluence and many other apps | Glean | Native connector plus enterprise search |

Confluence chatbot use-case cheat sheet
Scenario | Best pick | Why |
Engineers search runbooks without leaving Confluence | Atlassian Rovo | Search and Chat are inside the app |
Confluence Free plan with 10 users | eesel AI | Rovo is not on the Free plan. The eesel AI free plan has 100 credits and every integration |
IT team answers the same questions in Slack every day | eesel AI | Slack is a channel on every plan |
Service agents need Confluence answers inside Zendesk | eesel AI | It deploys Confluence knowledge in the helpdesk |
Confluence Data Center behind the firewall | eesel AI | The connector covers Data Center |
SaaS company with a public help site and an internal Confluence wiki | The customer bot trains on the public site and never touches the wiki | |
Policies in Confluence that change once a quarter | SiteGPT or CustomGPT | Four exports or four manual re-syncs a year are enough |
HR wants an onboarding assistant on the intranet | CustomGPT | It embeds in an internal portal and reads selected spaces |
Small team with product docs in Confluence and a tight budget | DocsBot | $49 a month with a monthly refresh |
Enterprise with Confluence, Jira, SharePoint, and Salesforce | Glean | One assistant across all of them |
How to connect Confluence to a chatbot
- Decide who will ask. A bot for staff and a bot for customers need different content. Split them before you connect anything.
- Pick the spaces. List the spaces and pages that are safe for that audience. Leave out drafts, HR records, and incident notes.
- Authorize the connection. CustomGPT uses a sign-in with an Atlassian account. eesel AI asks you to authorize Confluence access. For SiteGPT, add the public page URLs or export the pages and upload the files.
- Test with real questions. Ask 20 questions your team or customers ask every week. Check that each answer matches the page.
- Set the refresh. Confirm how edits reach the bot. Where the sync is manual, add a reminder to re-sync after each batch of changes.



