9 Best AI Chatbots that Integrate with Confluence in 2026 - Conversational AI Platforms Integration

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Feb 20, 2026 05:19 PM

Your Confluence wiki holds thousands of pages of documentation, runbooks, product specs, and support knowledge. Your team still gets the same repetitive questions every week. An AI chatbot that connects directly to Confluence can close that gap - answering questions in seconds by pulling from your existing documentation without any copy-paste or manual training.

According to MarketsandMarkets, the global AI chatbot market is expected to grow at 23.3% CAGR through 2028. Enterprise adoption is accelerating fastest in knowledge management use cases - where Confluence integrations sit at the center.

Quick Answer: SiteGPT is the top AI chatbot with Confluence integration for most businesses - native two-way connection for both Cloud and Data Center, RAG-based accuracy, and the most affordable pricing among enterprise-grade options starting at $39/month.

Transparency Note: This comparison is published on SiteGPT's website. While we believe SiteGPT is an excellent solution and we've positioned it as our top choice, we've conducted thorough research on all tools listed here to help you make an informed decision based on your specific needs. We've included objective data (pricing, ratings, features) and highlighted areas where other tools may be better suited for specific use cases.

The challenge with Confluence-connected chatbots is that "integration" means very different things to different vendors. Some tools pull from Confluence once and require manual retraining. Others sync automatically whenever your documentation changes. Some support Confluence Cloud only; others support Data Center deployments for on-premises teams. This guide covers all of it.

Quick Comparison: AI Chatbots with Confluence Integration

Tool	Confluence Support	Integration Type	Setup Difficulty	Starting Price	Best For
1. SiteGPT	Cloud + DC	Native RAG	Easy (no-code)	$39/mo	All business sizes
2. Guru	Cloud	Native sync	Easy	$15/user/mo	Internal knowledge assistants
3. Glean	Cloud + DC	Native enterprise	Moderate	Custom	Large enterprise search
4. DocsBot AI	Cloud	URL ingestion	Easy	$19/mo	Documentation chatbots
5. GPT Trainer	Cloud	API/connector	Moderate	$150/mo	Custom AI agents
6. Stack AI	Cloud	RAG connector	Moderate	Custom	Enterprise internal tools
7. CustomGPT	Cloud	URL/sitemap	Easy	$49/mo	Website + doc chatbots
8. Botpress	Cloud	Integration layer	Complex	$89/mo	Developer-built chatbots
9. Atlassian Intelligence	Cloud only	Native (built-in)	None	Included in Confluence	Native Confluence users

Key Insight: SiteGPT provides the best balance of native Confluence integration depth, ease of setup, and transparent pricing. Its RAG architecture ensures responses are grounded in your actual documentation rather than AI-generated assumptions.

How We Evaluated These Tools

Each tool was assessed on five criteria specifically relevant to Confluence integrations:

Integration depth - Does it natively connect to Confluence, or require manual workarounds?

Confluence version support - Does it support Confluence Cloud, Data Center, or both?

RAG/LLM approach - How does the chatbot use Confluence content to generate responses?

Setup difficulty - How much technical knowledge is needed to deploy?

Pricing - What's the realistic cost for teams of 10, 100, and 1,000 employees?

The 9 Best AI Chatbots with Confluence Integration

1. SiteGPT - Best Overall Confluence AI Chatbot

SiteGPT is a purpose-built AI chatbot platform that natively integrates with Confluence as one of its 12 supported data sources. You connect your Confluence workspace, select which spaces or pages to include, and SiteGPT trains its chatbot on your documentation - then deploys it anywhere: your website, Slack, Zendesk, Google Chat, or as a standalone support agent.

Why SiteGPT is #1 for Confluence Chatbots

Native Confluence Integration

SiteGPT connects directly to Confluence as a data source - no manual page export, no CSV upload, no copy-paste. Your Confluence space is treated as a live knowledge base that the chatbot draws from continuously.

RAG Architecture for Accurate Responses

SiteGPT uses Retrieval-Augmented Generation (RAG) to answer questions. Instead of generating responses from scratch (and potentially hallucinating incorrect procedures), it retrieves relevant passages from your Confluence pages and constructs answers grounded in your actual documentation. This is critical for technical support, runbooks, and product documentation where accuracy matters.

Auto-Sync Keeps Confluence Content Fresh

This is where SiteGPT separates from many competitors. Rather than training once and going stale, it automatically syncs with your Confluence content on a schedule:

Growth plan: Monthly auto-refresh

Scale plan: Weekly auto-refresh + daily auto-scan for new pages

Enterprise plan: Daily auto-refresh

When your documentation team updates a procedure in Confluence, the chatbot reflects the change automatically. No manual retraining required.

Multi-Source Knowledge Base

Confluence is rarely the only source of truth. SiteGPT connects Confluence alongside 11 other data sources in the same chatbot: your website, Zendesk help center, Freshdesk articles, Gitbook documentation, Notion, SharePoint, Google Drive, Dropbox, OneDrive, Box, and Intercom. This gives you a chatbot trained on your complete knowledge base, not just one system.

Deploy Across Multiple Channels

After connecting Confluence, the same chatbot can be deployed on your website, embedded in your app, integrated into Slack for internal support, or connected to Zendesk for agent-assist use cases. SiteGPT supports 7 active chat channel integrations: Google Chat, Messenger, Crisp, Slack, Freshchat, Zendesk, and Zoho SalesIQ.

Human Escalation Built-In

When the chatbot can't find an answer in Confluence, native escalation to human agents is built in - with team email notifications and full conversation context preserved. No Zapier workflow required.

Lead Generation on Top of Documentation

For external-facing Confluence-backed chatbots, SiteGPT includes lead capture forms, webhook routing to CRMs, and CSV export. A customer asks a question, the bot answers from your docs, then captures their contact information.

Key Features

Native Confluence integration (no-code setup)

RAG architecture for grounded, accurate responses

Automatic content synchronization (monthly/weekly/daily)

12 total data source integrations

7 active chat channel integrations

Native human escalation with team notifications

Lead generation forms and CRM webhook routing

95+ language support

API access and webhook support (Growth plan and above)

Rate limiting and role-based access controls

SiteGPT Pricing

Plan	Price	Messages/mo	Pages	Chatbots	Team Members
Starter	$39/mo	4,000	1,000	1	1
Growth	$79/mo	10,000	10,000	2	4
Scale	$259/mo	40,000	50,000	3	10
Enterprise	Custom	Custom	500,000	10,000	10,000

Annual discount: Save 40% with yearly billing.

Add-ons: Remove SiteGPT Branding ($39/mo) | Extra 5k Messages ($39/mo)

Pros

Native Confluence integration with automatic sync

RAG architecture prevents hallucinations on documentation content

Train on Confluence + 11 other sources simultaneously

Affordable entry pricing ($39/mo) with clear growth path

Multi-channel deployment (Slack, Zendesk, Google Chat, website)

Human escalation built-in without third-party tools

Transparent pricing - no hidden per-seat fees

Cons

No visual conversation flow builder for complex scripted interactions

Enterprise plan requires contacting sales for pricing

Best For

Companies of all sizes using Confluence as a knowledge base who need a customer-facing or internal chatbot with automatic sync and multi-channel deployment.

Customer Reviews

"SiteGPT makes it easy and intuitive to get your chatbot setup and working in no time at all - anyone can do it." - Verified User on G2

"SiteGPT has proven to be an invaluable tool for providing swift and accurate responses to visitors' inquiries, with seamless integration with website content." - Verified User on Product Hunt

Ratings: G2: 4.9/5 stars | Product Hunt: 4.1/5 stars

Try SiteGPT Free for 7 Days →

2. Guru - Best for Internal Knowledge Assistants

Guru is an enterprise knowledge management platform that functions as both a knowledge base and an AI assistant. It integrates natively with Confluence to import and sync content, then makes it searchable and answerable via an AI assistant embedded in Slack, Chrome, or your internal tools.

How Guru Uses Confluence

Guru connects to Confluence Cloud and imports content into its own knowledge base. The AI assistant (Guru AI) draws from this centralized knowledge base - which includes your Confluence content alongside content from other connected sources (Zendesk, Salesforce, Google Drive, etc.) - to answer questions.

Guru's Confluence integration is primarily import-based: it pulls content into Guru's system and syncs it on a schedule. Changes in Confluence are reflected in Guru after the next sync cycle.

Key Features

Native Confluence Cloud integration (import and sync)

AI assistant embedded in Slack, Chrome, and browser extensions

Knowledge verification workflow (content experts mark cards as verified)

Internal team use cases (HR, IT, sales enablement)

Content analytics and knowledge gap detection

Pricing

Guru pricing is per user per month: $15/user/month (All-in-One plan). For a 50-person team, that's $750/month. For a 200-person team, $3,000/month. Enterprise pricing available.

Pros

Strong internal knowledge management workflow

Native Slack embedding for internal Q&A

Knowledge verification system for content quality

Good for HR, IT helpdesk, and sales enablement use cases

Cons

Per-user pricing scales expensively for large teams

Primarily internal-facing - not designed for customer-facing chatbots

Confluence Cloud only (no Data Center support)

Less suitable for external customer support use cases

Best For

Internal teams (HR, IT, sales) needing a verified knowledge assistant that syncs from Confluence. Not recommended for customer-facing support chatbots.

3. Glean - Best for Large Enterprise Search + Chat

Glean is an enterprise AI search and assistant platform that connects to 100+ enterprise applications including Confluence (Cloud and Data Center). It indexes your entire enterprise knowledge graph and provides AI-powered search and question answering across all connected systems.

How Glean Uses Confluence

Glean connects to Confluence via official APIs and indexes your Confluence pages into its enterprise knowledge graph. Its AI assistant answers questions by retrieving relevant content across all connected sources - Confluence, Jira, Slack, Google Drive, Salesforce, and more - in a single response.

Glean supports both Confluence Cloud and Confluence Data Center, making it one of the few options for on-premises Confluence deployments.

Key Features

Confluence Cloud and Data Center integration

100+ enterprise application connectors

AI assistant with multi-source retrieval

Enterprise search across all connected systems

Role-based access control (users only see content they're authorized to access)

SOC 2 Type II, HIPAA-ready compliance

Pricing

Glean uses custom enterprise pricing only. No public pricing is available. Based on market data, contracts typically start at $20,000-$50,000/year. Contact sales for a quote.

Pros

Supports Confluence Data Center for on-premises deployments

Broad enterprise application coverage (100+ connectors)

Respects permission controls from connected systems

Strong compliance certifications

Cons

Enterprise-only pricing (no SMB or self-serve option)

Requires significant procurement process

Higher implementation complexity

Overkill for single knowledge-base use cases

Best For

Large enterprises (500+ employees) running Confluence Data Center who need AI search across their entire enterprise tech stack, not just Confluence.

4. DocsBot AI - Best for Simple Confluence Documentation Chatbots

DocsBot AI is a lightweight chatbot builder focused specifically on documentation and knowledge base use cases. It supports Confluence Cloud by ingesting Confluence pages via URL, making it easy to set up a chatbot trained on your documentation.

How DocsBot AI Uses Confluence

DocsBot connects to Confluence Cloud by importing pages via their URLs or sitemap. It processes the content and builds a vector database that powers question answering. The integration is URL-based rather than API-based, which means setup is straightforward but content synchronization is manual (you re-import when documentation changes).

Key Features

Confluence page ingestion via URL

Support for PDF, DOCX, and other document types

Embeddable widget for websites and documentation portals

API access for custom integrations

White-labeling available on higher plans

Pricing

Plan	Price	Pages	Chatbots
Hobby	$19/mo	1,000	1
Power	$49/mo	5,000	2
Pro	$99/mo	10,000	5
Business	$299/mo	100,000	10

Pros

Simple setup for Confluence documentation chatbots

Affordable entry pricing ($19/mo)

Good for embedding in documentation portals

Cons

URL-based ingestion (not true native API integration)

Manual re-import required when Confluence content changes

Limited channel integrations vs. SiteGPT

No automatic content synchronization

Best For

Small teams and startups needing a simple chatbot trained on Confluence documentation without ongoing content sync requirements.

5. GPT Trainer - Best for Custom AI Agent Development

GPT Trainer is an AI chatbot builder focused on enterprise-grade deployments with custom agent development capabilities. It supports Confluence as a data source via its integration connectors and offers robust customization for teams building tailored AI assistants.

How GPT Trainer Uses Confluence

GPT Trainer connects to Confluence via its data source integrations, importing content to train AI chatbots. The integration supports both document ingestion and ongoing sync depending on the plan. GPT Trainer uses LLM-powered retrieval (RAG) to answer questions from imported Confluence content.

Key Features

Confluence integration via data source connectors

Multi-LLM support (GPT-4, Claude, Gemini)

Custom agent development with branching logic

Human handoff with live chat capability

White-label included in enterprise plans

API access for custom deployments

Pricing

Plan	Price	Messages/mo	Chatbots
Self-Serve	$150/mo	12,000	2
Scale	$600/mo	60,000	8
Enterprise	Custom	Unlimited	Unlimited

White-labeling: Enterprise only.

Pros

Good customization for complex AI agent use cases

Multi-LLM flexibility

Strong human escalation and live chat features

Enterprise-grade security features

Cons

Higher starting price ($150/mo) vs. alternatives

White-labeling restricted to enterprise plan

More complexity than most Confluence chatbot use cases require

Best For

Mid-market teams needing custom AI agents with Confluence as one of several knowledge sources, and flexibility to choose between multiple LLM providers.

6. Stack AI - Best for Enterprise Internal Tools with Confluence

Stack AI is an enterprise AI workflow platform that supports Confluence as a data source for building internal AI tools and assistants. Unlike customer-facing chatbot platforms, Stack AI focuses on internal productivity tools, process automation, and AI-powered knowledge retrieval for employees.

How Stack AI Uses Confluence

Stack AI connects to Confluence via its enterprise data connector, indexing content into a vector store for RAG-based question answering. The platform is designed for building custom AI applications rather than deploying pre-built chatbots.

Key Features

Confluence connector for enterprise RAG applications

No-code workflow builder for AI applications

HIPAA and SOC 2 compliance

On-premises deployment option

Audit logs and enterprise access controls

Integration with Slack, Teams, and enterprise portals

Pricing

Free plan (500 runs, 2 projects, 1 seat). Enterprise plan with custom pricing for unlimited usage.

Pros

Strong compliance certifications (HIPAA, SOC 2)

On-premises deployment for data sovereignty

Good for building custom internal AI tools

Enterprise-grade security and audit controls

Cons

Not a pre-built chatbot - requires building custom applications

Less suited for customer-facing support use cases

Limited information on Confluence-specific integration depth

Enterprise pricing requires direct contact

Ratings: G2: 4.5/5 stars

Best For

Enterprises needing compliant, internal AI tools that draw from Confluence for HR bots, IT helpdesk automation, or knowledge retrieval systems with strict security requirements.

7. CustomGPT - Best for Website + Confluence Combined Chatbots

CustomGPT is an AI chatbot builder that creates chatbots from your content, supporting website crawling alongside document uploads. For Confluence content, it supports ingestion via exported pages, making it straightforward for teams that occasionally update their chatbot's knowledge base.

How CustomGPT Uses Confluence

CustomGPT ingests Confluence content primarily through document uploads (exported Confluence pages in PDF or DOCX format) or by crawling publicly accessible Confluence URLs. This makes the integration less automated than SiteGPT's native connector but functional for teams with relatively static documentation.

Key Features

Content ingestion from URLs and file uploads

GPT-4 powered responses

Embeddable on websites and apps

API access for custom deployments

White-labeling available on higher plans

Pricing

CustomGPT starts at $49/month for their Basic plan, with higher tiers for more content and conversations.

Pros

Good for combining website content with Confluence documentation

Reliable GPT-4 powered responses

Strong ratings on review platforms

Ratings: G2: 4.7/5 stars | Capterra: 3.3/5 stars

Cons

No native Confluence API integration (relies on URL or file export)

Manual process to keep Confluence content synchronized

More setup work than native integration tools

Best For

Teams wanting to combine their Confluence documentation with website content in a single chatbot, and comfortable with periodic manual content updates.

8. Botpress - Best for Developers Building Confluence-Powered Chatbots

Botpress is an open-source enterprise chatbot platform with a visual flow builder. It can connect to Confluence through its integration layer, enabling technically capable teams to build sophisticated conversational experiences grounded in Confluence knowledge.

How Botpress Uses Confluence

Botpress connects to Confluence via its knowledge base integrations, importing content to a vector store that powers AI-generated responses. The platform's strength is in combining Confluence-backed knowledge retrieval with complex conversation flows built in the visual builder - useful for chatbots that need both knowledge lookup and scripted interaction paths.

Key Features

Confluence integration via knowledge base connectors

Visual conversation flow builder

Multi-LLM support (OpenAI, Anthropic, local models)

Multi-channel deployment (web, WhatsApp, Telegram, Slack, Teams)

Self-hosting option for data sovereignty

Extensive API and webhook support

Pricing

Plan	Price	Messages	Key Features
Free	$0/mo	500	Limited
Plus	$89/mo ($79 annual)	5,000	Most features, white-label
Team	$495/mo ($445 annual)	50,000	Team collaboration
Enterprise	Custom (~$2,000+/mo)	Unlimited	Full enterprise stack

Note: LLM API costs (OpenAI/Anthropic) billed separately on top of platform fees.

Pros

Powerful visual flow builder for complex conversation logic

Self-hosting option for maximum data control

Multi-channel deployment flexibility

Cons

Steeper learning curve - requires technical knowledge to configure

LLM API costs add unpredictable expense

Confluence setup requires more configuration than no-code alternatives

Overkill for simple documentation chatbots

Ratings: G2: 4.5/5 stars | Capterra: 4.5/5 stars

Best For

Development teams that need complex conversational logic alongside Confluence knowledge retrieval, and have engineering resources to build and maintain the integration.

9. Atlassian Intelligence - Best for Pure Confluence Native Experience

Atlassian Intelligence is the built-in AI layer within Confluence Cloud (part of Atlassian's broader AI push). It provides AI-powered search, content summarization, and Q&A directly within the Confluence interface - with zero setup required for existing Confluence Cloud users.

How Atlassian Intelligence Uses Confluence

Atlassian Intelligence is fully native - it has complete access to all your Confluence spaces, pages, and content. It uses AI to help users find information, summarize pages, generate content, and answer questions directly within the Confluence interface or via Atlassian Rovo (the AI agent layer).

Key Features

Zero-setup AI Q&A within Confluence Cloud

AI-powered page summaries and content generation

Smart search across Confluence spaces

Integration with Jira for cross-product AI insights

Atlassian Rovo for advanced AI agent capabilities

Pricing

Atlassian Intelligence is included in Confluence Cloud Standard, Premium, and Enterprise plans. Confluence Cloud Standard starts at $5.16/user/month, Premium at $9.73/user/month. Atlassian Rovo is a separate premium add-on.

Pros

Zero setup - already inside your Confluence workspace

Deepest possible Confluence integration (it IS Confluence)

Familiar interface for existing Confluence users

No additional cost beyond your existing plan

Cons

Available for Confluence Cloud only (not Data Center)

AI stays inside Confluence - cannot deploy as a customer-facing chatbot

Cannot train on non-Confluence sources (website, Zendesk, Google Drive, etc.)

Limited channel deployment options vs. dedicated chatbot platforms

Best For

Existing Confluence Cloud users who want AI capabilities within Confluence for internal team productivity. Not suitable for customer-facing chatbots or multi-source knowledge bases.

Feature Comparison: Confluence Integration Depth

Feature	SiteGPT	Guru	Glean	DocsBot AI	GPT Trainer	Botpress	Atlassian Intelligence
Native API integration	✅	✅	✅	URL-based	✅	✅	✅ (built-in)
Confluence Cloud	✅	✅	✅	✅	✅	✅	✅
Confluence Data Center	✅	❌	✅	❌	❌	Limited	❌
Auto-sync	✅	✅	✅	❌	Partial	❌	✅
Multi-source (other data)	✅ 12 sources	✅ Limited	✅ 100+	Limited	✅	✅	❌ Confluence only
Customer-facing chatbot	✅	❌	❌	✅	✅	✅	❌
Internal chatbot	✅	✅	✅	✅	✅	✅	✅
RAG architecture	✅	✅	✅	✅	✅	✅	✅
Multi-channel deploy	✅ 7 channels	Slack + browser	Slack + search	Limited	Limited	✅	Confluence only
Human escalation	✅ Native	❌	❌	❌	✅	✅	❌
Lead generation	✅	❌	❌	❌	❌	Limited	❌
Starting price	$39/mo	$15/user/mo	Custom	$19/mo	$150/mo	Free/$89/mo	Included

Pricing Comparison

Tool	Pricing Model	Entry Price	Mid-Tier	Enterprise
SiteGPT	Message-based	$39/mo	$79-$259/mo	Custom
DocsBot AI	Page/usage-based	$19/mo	$49-$99/mo	Custom
Botpress	Message + LLM	Free	$89-$495/mo	Custom (~$2k+)
CustomGPT	Feature-tiered	$49/mo	Higher tiers	Custom
GPT Trainer	Message-based	$150/mo	$600/mo	Custom
Guru	Per user	$15/user/mo	Higher tiers	Custom
Glean	Enterprise only	Custom	Custom	$20k+/yr
Atlassian Intelligence	Per user (bundled)	$5.16/user/mo	$9.73/user/mo	Custom
Stack AI	Usage-based	Free	Custom	Custom

RAG vs. LLM: How These Tools Use Confluence Content

Understanding the technical approach matters for accuracy and compliance:

RAG (Retrieval-Augmented Generation) - Used by SiteGPT, Glean, Guru, DocsBot AI, GPT Trainer, Stack AI

The chatbot retrieves specific passages from your Confluence pages, then generates a response grounded in those passages. Responses cite or draw directly from your documentation. Better for factual accuracy and auditability.

Pure LLM without grounding - Not recommended for Confluence use cases

Some chatbot platforms use general LLM knowledge without grounding in your specific content. This leads to hallucinations and incorrect information when answering technical questions.

SiteGPT uses RAG - every answer is backed by content retrieved from your connected sources (Confluence, website, Zendesk, etc.), reducing hallucination risk significantly.

Confluence Cloud vs. Data Center: What You Need to Know

Most AI chatbot platforms support Confluence Cloud (Atlassian-hosted SaaS) only. Confluence Data Center is the on-premises/self-managed deployment that many large enterprises use for data sovereignty or compliance reasons.

Platform	Cloud	Data Center
SiteGPT	✅	✅
Glean	✅	✅
Atlassian Intelligence	✅	❌
Guru	✅	❌
DocsBot AI	✅	❌
GPT Trainer	✅	❌
Botpress	✅	Limited
CustomGPT	✅	❌
Stack AI	✅	❌

If your organization runs Confluence Data Center, SiteGPT and Glean are the primary options. Glean targets large enterprises only; SiteGPT serves teams of all sizes.

How to Choose the Right Confluence AI Chatbot

Choose SiteGPT if you:

Need a customer-facing chatbot trained on Confluence documentation

Want automatic content sync when Confluence pages are updated

Use multiple knowledge sources beyond Confluence (website, Zendesk, Google Drive, SharePoint)

Need multi-channel deployment (Slack, Zendesk, Google Chat, website)

Want transparent, predictable pricing without per-seat costs

Run a Confluence Data Center deployment

Need built-in human escalation without third-party integrations

Want affordable white-labeling for agency or multi-client deployments ($39/mo)

Choose Atlassian Intelligence if you:

Only need AI assistance within Confluence itself (internal team use)

Already pay for Confluence Cloud Standard, Premium, or Enterprise

Don't need to deploy a customer-facing chatbot

Want zero additional setup or cost

Choose Guru if you:

Need an internal knowledge assistant for HR, IT, or sales enablement

Want knowledge verification workflows (content owners approve AI answers)

Already use Slack heavily and want AI Q&A embedded there

Can accept per-user pricing and Confluence Cloud only

Choose Glean if you:

Run Confluence Data Center as part of a large enterprise

Need AI search across 100+ enterprise applications (not just Confluence)

Have enterprise budget ($20,000+/year) and dedicated IT procurement

Require HIPAA or SOC 2 compliance out of the box

Choose DocsBot AI if you:

Need a simple, low-cost chatbot for static documentation

Don't require automatic content sync from Confluence

Are a small team under budget constraints

Choose Botpress if you:

Have engineering resources to build complex conversation flows

Need self-hosting for data sovereignty

Want to combine Confluence knowledge with scripted conversation logic

Frequently Asked Questions

What is a Confluence AI chatbot?

A Confluence AI chatbot is an AI-powered assistant that connects to your Confluence workspace and uses the content to answer questions. Unlike general AI assistants, these chatbots draw their knowledge from your actual documentation - procedures, runbooks, product specs, support articles - using RAG (Retrieval-Augmented Generation) to provide accurate, source-grounded responses. SiteGPT is the top option for this use case, supporting both Confluence Cloud and Data Center.

Does SiteGPT integrate with Confluence?

Yes. SiteGPT natively integrates with Confluence as one of its 12 supported data sources. You connect your Confluence workspace directly (no manual export required), select which spaces or pages to include, and SiteGPT trains its chatbot on your documentation. It supports automatic content synchronization so your chatbot stays current when Confluence pages are updated.

Can these chatbots access all Confluence spaces?

It depends on the integration method and permissions. SiteGPT connects via your Confluence authentication and can access spaces based on your connected account's permissions. Enterprise platforms like Glean respect Confluence's permission controls so users only see content they're authorized to access. Always verify permission handling before deployment in environments with sensitive spaces.

What's the difference between Confluence RAG chatbots and Atlassian Intelligence?

Atlassian Intelligence is built into Confluence and stays within the Confluence interface - it helps you search, summarize, and interact with Confluence content but can't be deployed as a standalone chatbot on your website or Slack. RAG-based chatbot platforms like SiteGPT connect to Confluence and deploy as customer-facing or internal chatbots across multiple channels, and can combine Confluence content with other knowledge sources (your website, Zendesk, Google Drive, etc.).

How do I keep my Confluence chatbot up to date?

This depends on the platform. SiteGPT handles this automatically with its auto-sync feature: Growth plan syncs monthly, Scale plan syncs weekly (plus daily auto-scan for new pages), and Enterprise plan syncs daily. Platforms without auto-sync require manual re-imports when your Confluence documentation changes - which becomes operationally unsustainable as documentation volume grows.

Which Confluence chatbots support Confluence Data Center?

Only SiteGPT and Glean explicitly support Confluence Data Center deployments. Most other platforms (Guru, DocsBot AI, GPT Trainer, CustomGPT, Atlassian Intelligence) support Confluence Cloud only. If your organization runs Confluence on-premises, SiteGPT is the only option that also provides affordable SMB and mid-market pricing.

How much does a Confluence AI chatbot cost?

Prices vary widely. SiteGPT starts at $39/month with Confluence integration included in all plans. DocsBot AI starts at $19/month with URL-based ingestion. GPT Trainer starts at $150/month. Guru is $15/user/month (scales with team size). Glean requires enterprise contracts ($20,000+/year). Atlassian Intelligence is included in your existing Confluence Cloud plan.

Can a Confluence chatbot answer questions for customers, not just employees?

Yes, when using a dedicated chatbot platform rather than Atlassian Intelligence (which is internal-only). SiteGPT can deploy your Confluence-trained chatbot on your website, in your app, or embedded in your help center - making it customer-facing. This is useful for companies using Confluence to store product documentation, support articles, or FAQs they want customers to access without contacting support.

What is RAG and why does it matter for Confluence chatbots?

RAG stands for Retrieval-Augmented Generation. It's an AI architecture where the chatbot retrieves specific passages from your Confluence content, then generates a response grounded in those passages - rather than relying on general LLM knowledge. RAG prevents hallucinations (incorrect AI-generated responses) and ensures answers are traceable to your actual documentation. For technical support, compliance documentation, or runbooks, this accuracy is non-negotiable. SiteGPT uses RAG natively for all content sources including Confluence.

Is setup difficult for Confluence chatbot integrations?

It varies by platform. SiteGPT is no-code: you connect your Confluence workspace in the dashboard, select spaces/pages, and the chatbot trains automatically. Setup takes minutes. Botpress and custom solutions require engineering work. Atlassian Intelligence requires no setup at all since it's built in. DocsBot AI requires manual URL imports.

Conclusion

AI chatbots with Confluence integration fall into two broad categories: internal knowledge assistants (Guru, Atlassian Intelligence, Glean) and deployable customer-facing chatbots (SiteGPT, DocsBot AI, GPT Trainer, Botpress).

For most businesses, the winner is clear: SiteGPT provides the best Confluence integration for organizations that need a chatbot they can deploy on their website, in Slack, or across support channels. It combines:

Native Confluence integration (Cloud and Data Center)

Automatic content synchronization (no manual retraining)

The ability to combine Confluence with 11 other data sources

Multi-channel deployment (7 active channels)

Built-in human escalation

Transparent pricing starting at $39/month

If you only need AI within Confluence itself, Atlassian Intelligence (included in your existing plan) is the free starting point.

If your enterprise spans 100+ systems and needs AI search across all of them, Glean is worth the investment.

For everyone else building a chatbot that actually uses Confluence as its brain and deploys where customers or employees interact - SiteGPT is the right choice.

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