Table of Contents
- Is IngestAI still available?
- What did the last live IngestAI site say?
- What was IngestAI?
- What did IngestAI cost?
- What do IngestAI reviews say?
- What should you look for in an IngestAI alternative?
- What are the best IngestAI alternatives in 2026?
- 1. DocsBot: best for a like-for-like IngestAI replacement
- 2. SiteGPT: best for a website customer service bot
- 3. Botsonic: best for the lowest price with WhatsApp and Telegram
- 4. Chatbase: best for a built-in helpdesk
- 5. CustomGPT: best for many agents with API access
- How do the IngestAI alternatives compare on price?
- What does a Slack bot cost for 12 months?
- How to choose an IngestAI alternative
- Use-case cheat sheet
- How do you move off IngestAI?
- Frequently asked questions
- Basics
- What is IngestAI?
- Who made IngestAI?
- What is IngestAI Labs?
- Status
- Is IngestAI still available?
- Did IngestAI shut down?
- Can you still log in to IngestAI?
- Pricing
- How much did IngestAI cost?
- What is the cheapest IngestAI alternative?
- What does a Slack bot cost on the alternatives?
- Alternatives
- What is the best IngestAI alternative?
- Is there a free IngestAI alternative?
- Which IngestAI alternative works with Discord?
- Which alternative is best for customer service on a website?
- Sources
Created by
Do not index
Created time
Jan 8, 2026 02:23 PM
IngestAI is no longer available: the ingestai.io domain shows a registrar parking page that marks the name "unavailable", and the docs and app addresses no longer resolve. There is no sign-up page, pricing page or product to buy. Teams that used IngestAI to answer questions from their documents need a replacement, and five current options are compared below.
TL;DR
- Status: the IngestAI website is offline. The domain shows a Gandi parking page, and no plan can be bought.
- What it was: G2 still describes IngestAI as a tool that turns a knowledge base into a bot for Slack, Discord, WhatsApp or an API.
- Last live site: the Internet Archive's capture from 7 March 2026 shows IngestAI Labs selling data and AI consulting.
- Closest swap: DocsBot has a free plan, and Slack, WhatsApp and Telegram start at $49 a month billed monthly.
- For a website customer service bot: SiteGPT trains on your site, files and cloud drives from $59 a month billed monthly. It has no free plan, and Slack starts on the $129 Growth plan.
Question | Answer |
Is IngestAI still available? | No. The website is offline and the domain is parked |
What did IngestAI do? | It turned uploaded documents into a chatbot for Slack, Discord, WhatsApp or an API, per its G2 listing |
What did the last live site sell? | Data and AI consulting from IngestAI Labs, per the Internet Archive capture of 7 March 2026 |
G2 rating | 4.3 out of 5 from 2 reviews |
Closest replacement | DocsBot, with a free plan and messaging channels at $49 a month |
Replacement for a website customer service bot | SiteGPT, from $59 a month billed monthly |
Is IngestAI still available?
IngestAI is not available today. Three checks on the live site all fail.
- The home page is a parking page. The domain loads a Gandi page that says the name is registered and "is unavailable".
- The secure address does not connect. A request to the https version of the site is refused.
- The docs and app addresses do not resolve. Both subdomains return no DNS record.
A team with an IngestAI bot should plan a move now. A parked domain serves no chat widget, no dashboard and no API.
What did the last live IngestAI site say?
The last working copy of the IngestAI home page was saved by the Internet Archive on 7 March 2026. That page did not sell a chatbot plan.
The page described IngestAI Labs as a data and AI consulting firm. It listed three services: AI product design, AI business case design, and data and AI strategy development. The call to action was a demo booking.
The company had moved from a self-serve chatbot tool to consulting before the site went offline. No shutdown notice appears on the archived page.
What was IngestAI?
IngestAI was a no-code tool that turned a knowledge base into a chatbot. The G2 listing from IngestAI Labs describes a bot that answers questions from your knowledge base inside Slack, Discord, WhatsApp or through an API.
The SourceForge listing gives the same picture. You uploaded documents, picked a messaging app and got a bot that answered from those documents. This pattern is called retrieval-augmented generation (RAG). Loading and indexing your files is the first step, and it is called content ingestion.
What did IngestAI cost?
No IngestAI price can be confirmed today, because the vendor has no pricing page. SourceForge still lists a starting price of $39 a month and a free version. Treat that as a historical listing. No plan is on sale.
What do IngestAI reviews say?
IngestAI holds 4.3 out of 5 on G2 from 2 reviews. SourceForge shows no reviews. Two reviews are too few to judge a product, and neither review changes the fact that the service is offline.
What should you look for in an IngestAI alternative?
An IngestAI alternative should do the same job with a vendor that publishes its plans. The five tools below were picked on five criteria:
- It answers from your own content. The tool trains on documents, a website or a connected drive.
- It reaches the channels IngestAI served. Slack, WhatsApp, Telegram or a website widget.
- The price is public. You can read every plan without a sales call.
- You can test before you pay for a year. A free plan or a trial.
- Content stays current. The tool can re-read sources on a schedule.
No tool here is best overall. Each one has a "best for" label.
What are the best IngestAI alternatives in 2026?
The best IngestAI alternative depends on where the bot will answer. DocsBot is first because it matches IngestAI's old shape most closely: a free plan, uploaded documents and messaging channels on a low plan.
# | Tool | Best for | Starting paid price, billed monthly | Free option | Main trade-off |
1 | The closest like-for-like swap: documents in, Slack and messaging apps out | $49 | Free plan, 100 AI credits a month | 1 bot and 1 team user until the $149 plan | |
2 | A website customer service bot trained on a site, files and cloud drives | $59 | 7-day trial, card required | No free plan. Slack starts on Growth at $129 | |
3 | The lowest paid price with WhatsApp and Telegram | $19 | 7-day trial | 1,000 messages. Auto-sync starts at $299 | |
4 | A built-in helpdesk for human takeover | $40 | 7-day trial | 700 credits on the $40 plan. Helpdesk starts at $150 | |
5 | Many separate agents with API access on the entry plan | $99 | 7-day trial | 1,000 queries a month on the $99 plan |
1. DocsBot: best for a like-for-like IngestAI replacement
DocsBot turns a knowledge base into AI agents, which is the job IngestAI did. Its free plan needs no credit card, and its $49 plan adds Slack, Messenger, WhatsApp and Telegram.
Key features
- Free plan with 1 bot, 50 source pages and 100 AI credits a month
- Slack integration from the Personal plan
- Messenger, WhatsApp and Telegram from the Personal plan
- Remote MCP connections and Zapier automations from Personal
- Escalation ticket creation from the Standard plan
Pros
- The free plan lets you test with real documents at no cost
- Personal includes 5,000 AI credits for $49, which is $9.80 per 1,000 credits
- Annual plans give two months free
Cons
- Personal covers 1 bot and 1 team user
- Unbranded chat widgets start on the Business plan at $499 a month
- An AI credit is not always one message. Larger models and actions use more
Pricing
Plan | Billed monthly | Bots | Source pages | AI credits a month | Team users |
Free | $0 | 1 | 50 | 100 | 1 |
Personal | $49 | 1 | 5,000 | 5,000 | 1 |
Standard | $149 | 3 | 15,000 | 15,000 | 5 |
Business | $499 | 10 | 100,000 | 60,000 | 10 |
Extra AI credits cost $49 a month per 5,000. Source: DocsBot pricing.
User reviews: DocsBot holds 4.3 out of 5 from 3 reviews on G2.
Best for: teams that want the IngestAI workflow back, with a bot in Slack or a messaging app for under $50 a month. Teams that outgrow it can read the DocsBot alternative guide.
2. SiteGPT: best for a website customer service bot
SiteGPT is an AI chatbot trained on your own content for customer service and lead generation. It fits teams whose content sits in several places and whose customers ask on the website first.
Key features
- Trains on URLs, sitemaps, files and raw text, plus Google Drive, Dropbox, OneDrive, Box, Notion, GitHub and YouTube
- Monthly auto refresh on Growth. Weekly auto refresh and a daily auto scan on Scale
- Chat integrations from Growth: Slack, Google Chat, Messenger, Crisp, Freshdesk Messaging and Zoho SalesIQ
- Escalation to a human, with a notification to your team
- 95+ languages
Pros
- Starter includes 4,000 GPT-4.1-mini messages for $59, which is $14.75 per 1,000 messages
- Growth includes 4 team members, API access and 10,000 messages
- Cloud drive sources and a scheduled refresh sit on one mid-priced plan
Cons
- No free plan. The 7-day trial needs a credit card
- Starter has no chat integrations and only manual refresh
- Slack starts on Growth at $129 a month billed monthly, which is $80 more than DocsBot Personal
- The integrations page lists no Discord, Telegram or Microsoft Teams integration
- WhatsApp is a paid add-on at $39 a month billed yearly
- No Intercom or HubSpot integration today
Pricing
Plan | Billed monthly | Billed yearly (per month) | Messages a month | Chatbots | Team members |
Starter | $59 | $39 | 4,000 | 1 | 1 |
Growth | $129 | $79 | 10,000 | 2 | 4 |
Scale | $429 | $259 | 40,000 | 3 | 10 |
Enterprise | Custom | Custom | Custom | Custom | Custom |
The message quotas are for GPT-4.1-mini. A plan covers one tenth as many GPT-4.1 messages. Source: SiteGPT pricing.
User reviews: SiteGPT holds 4.9 out of 5 from 12 reviews on G2.
Best for: businesses that want one bot on their website that reads the site, uploaded files and cloud drives, and hands hard questions to a person.
3. Botsonic: best for the lowest price with WhatsApp and Telegram
Botsonic is a no-code chatbot builder from Writesonic. Its $19 Starter plan lists WhatsApp, Facebook Messenger and Telegram, which no other tool here matches at that price.
Key features
- WhatsApp, Messenger, Telegram, Zapier and Google Drive on Starter
- Slack, Google Chat and Notion on Professional
- Lead capture forms on every plan
- Auto-sync from your website and third-party platforms on Advanced
Pros
- Starter costs $19 a month billed monthly, or $16 a month billed annually
- 2,000 extra messages cost $25 a month
- A 7-day free trial on every paid plan
Cons
- Starter includes 1,000 messages, which is $19.00 per 1,000 messages
- The price steps from $49 to $299 a month with no plan in between
- Zendesk ticket and live agent handoff is a $199 a month add-on
- Removing the Botsonic badge costs $49 a month
Pricing
Plan | Billed monthly | Billed annually (per month) | Messages a month | Chatbots | Team members |
Starter | $19 | $16 | 1,000 | 1 | 1 |
Professional | $49 | $41 | 3,000 | 2 | 2 |
Advanced | $299 | $249 | 12,000 | 2 | 5 |
Enterprise | Custom | Custom | Custom | Custom | Custom |
Source: Botsonic pricing.
User reviews: Botsonic holds 4.6 out of 5 from 107 reviews on G2.
Best for: small teams whose customers ask on WhatsApp or Telegram and whose volume stays under 3,000 messages a month.
4. Chatbase: best for a built-in helpdesk
Chatbase is an AI agent builder priced in message credits. Its Standard plan adds a native Helpdesk, so a person can take over a chat inside the same product.
Key features
- Helpdesk, voice, telephony and API access from the Standard plan
- Auto-resync of agents from the Standard plan
- Advanced models from OpenAI, Anthropic and Google
- An integration list that includes Slack, WhatsApp, Messenger, Instagram and Zendesk
Pros
- Human takeover without a separate helpdesk subscription
- Yearly plans are 20% cheaper
- A 7-day trial on each paid plan
Cons
- Hobby gives 700 message credits for $40, which is $57.14 per 1,000 credits
- Helpdesk and API access start at $150 a month
- Removing "Powered by Chatbase" costs $99 a month
Pricing
Plan | Billed monthly | Message credits a month | Members |
Hobby | $40 | 700 | 2 |
Standard | $150 | 4,000 | 3 |
Pro | $500 | 15,000 | 5 |
Enterprise | Custom | Custom | Custom |
Source: Chatbase pricing. A feature comparison is in SiteGPT vs Chatbase.
User reviews: Chatbase holds 4.8 out of 5 from 46 reviews on G2.
Best for: teams that want the AI agent and the human inbox in one tool and can spend $150 a month.
5. CustomGPT: best for many agents with API access
CustomGPT is a platform for building AI agents on business content. Its entry plan includes 10 agents and RAG API access, which suits teams that ran several IngestAI bots through the API.
Key features
- 10 agents and 3 team members on Standard
- Trains on websites, PDFs, Office files, YouTube videos and audio
- Google Drive, Notion, Confluence and Zendesk knowledge base sources on Standard
- Slack deployment on every plan
- Auto-sync of website content on Premium
Pros
- RAG API access is included on the $99 plan
- 10 separate agents on the entry plan, against 1 on most rivals
- SOC 2 Type 2 and GDPR compliance are listed on every plan
Cons
- Standard includes 1,000 queries a month, which is $99.00 per 1,000 queries
- Auto-sync and branding removal start on Premium at $499 a month
- Premium includes 5,000 queries a month
Pricing
Plan | Billed monthly | Billed annually (per month) | Queries a month | Agents | Team members |
Standard | $99 | $89 | 1,000 | 10 | 3 |
Premium | $499 | $449 | 5,000 | 25 | 5 |
Enterprise | Custom | Custom | Custom | Custom | Custom |
Source: CustomGPT pricing. A feature comparison is in SiteGPT vs CustomGPT.
User reviews: CustomGPT holds 4.0 out of 5 from 1 review on G2.
Best for: teams that need several agents and an API from the first paid plan and have low query volume.
How do the IngestAI alternatives compare on price?
DocsBot has the lowest cost per 1,000 units on an entry plan, and Botsonic has the lowest monthly bill. The table uses each vendor's cheapest paid plan on monthly billing.
Tool | Entry plan, billed monthly | Included a month | Cost per 1,000 |
DocsBot Personal | $49 | 5,000 AI credits | $9.80 |
SiteGPT Starter | $59 | 4,000 messages | $14.75 |
Botsonic Starter | $19 | 1,000 messages | $19.00 |
Chatbase Hobby | $40 | 700 message credits | $57.14 |
CustomGPT Standard | $99 | 1,000 queries | $99.00 |
Each vendor counts usage in its own unit. A credit, a message and a query are not the same thing, so test your real traffic in a trial before you compare bills.
What does a Slack bot cost for 12 months?
A Slack bot trained on your documents costs $588 to $1,548 over 12 months on monthly billing. IngestAI's G2 listing names Slack first, so this is the first number a former user is likely to check.
Tool | Cheapest plan with Slack | Monthly price | 12-month cost |
DocsBot | Personal | $49 | $588 |
Botsonic | Professional | $49 | $588 |
CustomGPT | Standard | $99 | $1,188 |
SiteGPT | Growth | $129 | $1,548 |
DocsBot and Botsonic tie at $588. SiteGPT Growth costs $960 more over 12 months, which makes DocsBot 62% cheaper for Slack alone. On yearly billing SiteGPT Growth is $948, which is $360 more than DocsBot on monthly billing.
SiteGPT Growth covers more for that price: 2 chatbots, 4 team members, 10,000 messages and a monthly auto refresh. Slack setups are compared in the guide to a chatbot for Slack support.
How to choose an IngestAI alternative
If you need... | Pick... | Why |
The same workflow IngestAI had, at no cost to start | DocsBot | The free plan includes 1 bot and 100 AI credits a month |
A bot in Slack for the lowest price | DocsBot or Botsonic | Both include Slack on a $49 plan |
A bot on WhatsApp or Telegram for under $20 a month | Botsonic | Starter lists both channels at $19 |
A website bot that reads cloud drives, GitHub and YouTube | SiteGPT | Those sources connect on one chatbot |
Content that refreshes on a schedule with 10,000 messages | SiteGPT | Growth has monthly auto refresh for $129 billed monthly |
A human inbox inside the chatbot tool | Chatbase | Helpdesk is included from Standard at $150 |
Ten agents and an API on the first paid plan | CustomGPT | Standard includes 10 agents and RAG API access |
A signed BAA for patient data | An Enterprise plan | SiteGPT signs a BAA on Enterprise only. DocsBot and Chatbase list HIPAA on Enterprise |
Use-case cheat sheet
- Internal knowledge bot in Slack: DocsBot. Slack is on the $49 plan.
- Course or community bot on Telegram: Botsonic. Telegram is on the $19 plan.
- Customer service bot on a company website: SiteGPT. It trains on the site and escalates to a person.
- Docs spread across Google Drive, Notion and GitHub: SiteGPT. All three connect as sources.
- Small team that needs human takeover: Chatbase. Helpdesk starts at $150 a month.
- Developer who called the IngestAI API: CustomGPT. RAG API access is on the $99 plan.
- Zero budget for a first test: DocsBot. The free plan needs no credit card.
- WhatsApp bot for a small shop: Botsonic. WhatsApp is on Starter.
How do you move off IngestAI?
Moving off IngestAI takes four steps, and the first one matters most. The IngestAI dashboard is offline, so nothing can be exported from it.
- Collect your source files. Find the original documents you uploaded. Use your own copies.
- Pick the channel first. Decide whether the bot answers in Slack, a messaging app or on your website. The channel narrows the list above.
- Load the content into a trial. Upload the files or point the tool at your site. The guide on how to train a chatbot on your own data covers the preparation.
- Test with 20 real questions. Use questions your users asked before. Check each answer against the source document.
Remove any IngestAI embed code or bot token from your site and workspace. A script that points at a parked domain loads nothing.
Frequently asked questions
Basics
What is IngestAI?
IngestAI was a no-code tool from IngestAI Labs that turned a knowledge base into a chatbot. Its G2 listing describes a bot for Slack, Discord, WhatsApp or an API.
Who made IngestAI?
IngestAI Labs, Inc. made IngestAI. The last archived copy of its site listed an address in Stanford, California.
What is IngestAI Labs?
IngestAI Labs is the company behind IngestAI. The last archived copy of its site, from 7 March 2026, presented it as a data and AI consulting firm.
Status
Is IngestAI still available?
No. The IngestAI domain shows a registrar parking page, the secure address does not connect, and the docs and app addresses do not resolve.
Did IngestAI shut down?
The website is offline and no product can be bought. No shutdown notice appears on the last archived copy of the site. The company had already changed its site from a chatbot tool to consulting by March 2026.
Can you still log in to IngestAI?
No. The app address does not resolve, so there is no login page to reach.
Pricing
How much did IngestAI cost?
No vendor price can be confirmed today. SourceForge still lists a starting price of $39 a month and a free version, and no plan is on sale.
What is the cheapest IngestAI alternative?
Botsonic Starter is the cheapest paid plan at $19 a month billed monthly for 1,000 messages. DocsBot has a free plan with 100 AI credits a month.
What does a Slack bot cost on the alternatives?
DocsBot Personal and Botsonic Professional both include Slack for $49 a month. CustomGPT Standard is $99. SiteGPT Growth is $129 billed monthly or $79 a month billed yearly.
Alternatives
What is the best IngestAI alternative?
DocsBot is the closest swap, with a free plan and messaging channels on its $49 plan. SiteGPT fits a website customer service bot that reads a site, files and cloud drives. Botsonic fits WhatsApp and Telegram on a small budget.
Is there a free IngestAI alternative?
DocsBot has a free plan with 1 bot, 50 source pages and 100 AI credits a month. SiteGPT, Botsonic, Chatbase and CustomGPT offer 7-day trials. SiteGPT's trial needs a credit card.
Which IngestAI alternative works with Discord?
No pricing page for the five tools lists Discord on a plan. Ask the vendor before you choose if Discord is required.
Which alternative is best for customer service on a website?
SiteGPT is built for that case. It trains on your site and files, answers in 95+ languages and escalates to a human. Plans start at $59 a month billed monthly. More options are in the AI chatbot pricing comparison.
Sources
All pages opened on 11 October 2026.
Written by
