> ## Documentation Index
> Fetch the complete documentation index at: https://sitegpt.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete your chatbot

> Permanently remove a chatbot from your SiteGPT account.

You can delete individual chatbots from your account when you no longer need them. This action is permanent and cannot be undone.

## Deleting a chatbot

<Steps>
  <Step title="Open chatbot">
    Open the chatbot you want to delete
  </Step>

  <Step title="Navigate to settings">
    Navigate to **Settings** in the left sidebar
  </Step>

  <Step title="Scroll to bottom">
    Scroll to the bottom of the settings page
  </Step>

  <Step title="Delete">
    Click **Delete Chatbot**
  </Step>

  <Step title="Confirm">
    Confirm the deletion when prompted
  </Step>
</Steps>

<Warning>
  Deleting a chatbot is permanent. You will lose:

  * All conversation history
  * Training data and content
  * Custom responses (Q\&A)
  * Appearance customizations
  * Team member access
  * Integration configurations

  This action cannot be undone.
</Warning>

## Before deleting

<AccordionGroup>
  <Accordion title="Export data" icon="download">
    Export important data before deletion:

    * **Chat history** - Download conversation transcripts
    * **Leads** - Export collected lead information
    * **Custom responses** - Save your Q\&A pairs
    * **Settings** - Document your configuration
  </Accordion>

  <Accordion title="Pause instead of delete" icon="pause">
    If you might need the chatbot later:

    * Remove the embed code from your website
    * Revoke team member access
    * Keep the chatbot inactive in your account
  </Accordion>

  <Accordion title="Change subscription" icon="credit-card">
    If you're deleting to reduce costs:

    * Downgrade to a lower plan
    * Contact support about pausing your subscription
    * Explore alternative pricing options
  </Accordion>
</AccordionGroup>

## After deletion

<Info>
  Once deleted:

  * The chatbot is immediately removed from your account
  * The embed code stops working on your website
  * All data associated with the chatbot is permanently deleted
  * Your subscription quota is updated
</Info>

## Managing your account

<Tabs>
  <Tab title="Changing your plan">
    <Steps>
      <Step title="Navigate to billing">
        Navigate to **Billing** in your account dashboard
      </Step>

      <Step title="View plans">
        View available plans
      </Step>

      <Step title="Upgrade or downgrade">
        Upgrade or downgrade as needed
      </Step>
    </Steps>
  </Tab>

  <Tab title="Deleting your account">
    <Steps>
      <Step title="Delete chatbots">
        Delete all individual chatbots first
      </Step>

      <Step title="Email support">
        Email [support@sitegpt.ai](mailto:support@sitegpt.ai) with your deletion request
      </Step>

      <Step title="Confirm identity">
        Confirm your identity and intention
      </Step>

      <Step title="Wait for processing">
        Your account will be permanently deleted
      </Step>
    </Steps>

    <Note>Account deletion requests are processed manually to ensure security. Allow 1-2 business days for completion.</Note>
  </Tab>
</Tabs>

## Need help?

If you're considering deletion due to issues:

* Contact [support@sitegpt.ai](mailto:support@sitegpt.ai) for assistance
* Check our documentation for solutions
* Request a demo to learn about features you might have missed

Our team can help resolve most issues without requiring deletion.