> ## Documentation Index
> Fetch the complete documentation index at: https://sitegpt.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing chatbots

> View, create, and manage all your chatbots from your account dashboard.

The chatbots page displays all chatbots in your account and provides quick access to create new ones. This is your central hub for managing multiple chatbots.

## Viewing your chatbots

Your chatbots dashboard shows:

<CardGroup cols={2}>
  <Card title="Chatbot name" icon="tag">
    The title you assigned
  </Card>

  <Card title="Description" icon="file-lines">
    Brief summary of the chatbot's purpose
  </Card>

  <Card title="Created date" icon="calendar">
    When the chatbot was created
  </Card>

  <Card title="Message count" icon="messages">
    Total conversations handled
  </Card>

  <Card title="Status" icon="circle-check">
    Active, training, or error state
  </Card>
</CardGroup>

<Tip>Click any chatbot to open its dashboard and access all management features.</Tip>

## Creating a new chatbot

1. Click **Create New Chatbot** on your chatbots page
2. Enter a name for your chatbot
3. Add a description (optional)
4. Click **Create**
5. Begin training your chatbot on your content

<Tip>
  The number of chatbots you can create depends on your subscription plan. Upgrade to create more chatbots.
</Tip>

## Chatbot actions

### Quick actions

From the chatbots list, you can:

* **Open dashboard** - Click the chatbot card
* **View installation code** - Quick access to embed code
* **Check status** - See training and sync status
* **Access settings** - Jump directly to settings

### Organizing chatbots

Keep your chatbots organized:

* **Search** - Find chatbots by name or description
* **Sort** - Order by name, date created, or message count
* **Filter** - Show only active, training, or error chatbots

## Chatbot limits by plan

Different plans support different numbers of chatbots:

<Tabs>
  <Tab title="Free" icon="gift">
    1 chatbot
  </Tab>

  <Tab title="Starter" icon="rocket">
    3 chatbots
  </Tab>

  <Tab title="Pro" icon="star">
    10 chatbots
  </Tab>

  <Tab title="Business" icon="building">
    25 chatbots
  </Tab>

  <Tab title="Enterprise" icon="infinity">
    Unlimited chatbots
  </Tab>
</Tabs>

<Tip>[View pricing plans](https://sitegpt.ai/pricing) to upgrade.</Tip>

## Managing multiple chatbots

### Use cases for multiple chatbots

Create separate chatbots for:

<CardGroup cols={2}>
  <Card title="Different websites" icon="globe">
    One per domain or subdomain
  </Card>

  <Card title="Different languages" icon="language">
    Separate chatbots for each language
  </Card>

  <Card title="Different departments" icon="users">
    Sales, support, HR, etc.
  </Card>

  <Card title="Different products" icon="box">
    One per product line
  </Card>

  <Card title="Testing" icon="flask">
    Production and staging environments
  </Card>
</CardGroup>

### Best practices

* **Consistent naming** - Use clear, descriptive names
* **Detailed descriptions** - Help team members understand each chatbot's purpose
* **Regular maintenance** - Keep content updated across all chatbots
* **Monitor performance** - Track metrics for each chatbot separately

## Chatbot dashboard

Click any chatbot to access its full dashboard with:

* **Overview** - Performance metrics and quick stats
* **Content** - Manage training data
* **Customizations** - Appearance and behavior
* **Chat history** - View all conversations
* **Leads** - Manage captured leads
* **Settings** - Configure chatbot options
* **Advanced** - Integrations, team members, and more

## Duplicating chatbots

Create a copy of an existing chatbot:

1. Open the chatbot you want to duplicate
2. Navigate to **Settings**
3. Click **Duplicate Chatbot**
4. Enter a name for the copy
5. Choose what to copy:
   * Training content
   * Appearance settings
   * Custom responses
   * Instructions and personas
6. Click **Create Duplicate**

Useful for:

* Creating staging environments
* Testing new configurations
* Deploying similar chatbots to different sites

## Transferring chatbots

Transfer chatbot ownership to another team member:

1. Open the chatbot
2. Navigate to **Settings** > **Advanced**
3. Click **Transfer Ownership**
4. Select the new owner from your team members
5. Confirm the transfer

<Note>Only admins and super admins can transfer chatbot ownership.</Note>

## Archiving chatbots

Instead of deleting, archive chatbots you're not currently using:

1. Open the chatbot
2. Navigate to **Settings**
3. Click **Archive Chatbot**
4. Confirm archiving

Archived chatbots:

* Don't count toward your chatbot limit
* Preserve all data and settings
* Can be restored at any time
* Don't appear in your active chatbots list

## Chatbot performance

Monitor key metrics for each chatbot:

<CardGroup cols={2}>
  <Card title="Total messages" icon="messages">
    Conversations handled
  </Card>

  <Card title="Positive feedback" icon="thumbs-up">
    User satisfaction rate
  </Card>

  <Card title="Leads captured" icon="user-plus">
    Contact information collected
  </Card>

  <Card title="Escalations" icon="arrow-up-right">
    Conversations transferred to agents
  </Card>

  <Card title="Response time" icon="clock">
    Average time to respond
  </Card>
</CardGroup>

<Info>Access detailed analytics in each chatbot's dashboard.</Info>

## Need more chatbots?

If you've reached your chatbot limit:

1. Navigate to **Billing**
2. View available plans
3. Upgrade to a plan with more chatbots
4. Or contact sales for enterprise options

<Tip>
  Enterprise plans offer unlimited chatbots plus dedicated support, custom integrations, and SLA guarantees.
</Tip>