> ## Documentation Index
> Fetch the complete documentation index at: https://sitegpt.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction to SiteGPT

> An AI-powered chatbot platform that transforms your website content into intelligent customer conversations.

SiteGPT is an AI-powered chatbot platform that helps you automate customer support, capture leads, and engage visitors 24/7. Train your chatbot on your website content, documents, and knowledge base to provide instant, accurate responses to customer questions.

## What SiteGPT does

<CardGroup cols={2}>
  <Card title="Instant answers" icon="message-bot">
    Answers customer questions instantly using your website, documentation, and knowledge base
  </Card>

  <Card title="Lead capture" icon="address-book">
    Captures and qualifies leads with customizable forms and automated follow-ups
  </Card>

  <Card title="Human handoff" icon="user-headset">
    Escalates to human agents when needed with seamless handoff
  </Card>

  <Card title="Integrations" icon="plug">
    Integrates with your tools including Slack, Messenger, Zendesk, and more
  </Card>

  <Card title="Auto-sync" icon="arrows-rotate">
    Syncs content automatically to keep your chatbot up to date
  </Card>

  <Card title="Multi-channel" icon="globe">
    Deploy across website, messaging platforms, and third-party tools
  </Card>
</CardGroup>

## Key features

<AccordionGroup>
  <Accordion title="AI-powered conversations" icon="brain">
    Use advanced AI models to understand and respond to customer queries with context-aware answers drawn from your content.
  </Accordion>

  <Accordion title="Multi-channel support" icon="messages">
    Deploy your chatbot on your website, integrate with messaging platforms like Slack and Messenger, or embed in third-party tools.
  </Accordion>

  <Accordion title="Lead generation" icon="user-plus">
    Collect visitor information with customizable forms, qualify leads automatically, and route them to your sales team.
  </Accordion>

  <Accordion title="Human handoff" icon="handshake">
    Switch conversations from AI to human agents when needed, with full conversation history and context.
  </Accordion>

  <Accordion title="Content management" icon="folder-open">
    Train your chatbot on websites, PDFs, text files, and more. Set up automatic syncing to keep content fresh.
  </Accordion>

  <Accordion title="Customization" icon="palette">
    Personalize your chatbot's appearance, personality, and behavior to match your brand and use case.
  </Accordion>
</AccordionGroup>

## How it works

<Steps>
  <Step title="Train your chatbot">
    [Add your website URLs, documents, or knowledge base content](/setup/training-your-chatbot)
  </Step>

  <Step title="Customize the experience">
    [Configure your branding, personality, and conversation flows](/navigating-your-chatbot/customizing-your-chatbot)
  </Step>

  <Step title="Deploy anywhere">
    [Launch on your website](/setup/integrating-with-your-website), in messaging apps, or through [integrations](/integrations/overview)
  </Step>

  <Step title="Monitor and improve">
    Track [analytics](/navigating-your-chatbot/chatbot-dashboard), [conversation history](/navigating-your-chatbot/chat-history), and feedback
  </Step>
</Steps>

<Info>SiteGPT handles the complexity of AI, content management, and integrations so you can focus on serving your customers.</Info>

## Next steps

<CardGroup cols={2}>
  <Card title="Create your first chatbot" icon="plus" href="/setup/create-new-chatbot">
    Get started by creating and customizing your first chatbot
  </Card>

  <Card title="Try the live demo" icon="play" href="/introduction/live-demo">
    Experience SiteGPT in action with our interactive demo
  </Card>

  <Card title="Explore use cases" icon="lightbulb" href="/introduction/our-use-cases">
    See how businesses use SiteGPT to solve real problems
  </Card>

  <Card title="View integrations" icon="plug" href="/integrations/overview">
    Connect SiteGPT with your existing tools and platforms
  </Card>
</CardGroup>