> ## Documentation Index
> Fetch the complete documentation index at: https://sitegpt.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Change the language and text of the widget

> Translate or reword the fixed text in the chat widget, and set the language of message timestamps.

The chat widget has fixed text around the conversation, such as button labels, status messages, and form labels. Use the **Language & Region** page to translate this text or to change its wording.

## How language works in SiteGPT

* **Widget text** is the fixed text in the widget. It is in English by default. You change it on the **Language & Region** page.
* **Answers** come from the AI. There is no setting for the answer language. The AI usually answers in the language that the visitor writes in, but SiteGPT does not guarantee this. To ask for a specific language, add it to your [instructions](/docs/guides/answers/write-instructions). Then test the result.
* **Smart follow-up suggestions** are written in the language of the conversation.
* **Text that you write yourself**, such as the welcome message, conversation starters, and fixed follow-ups, shows exactly as you wrote it. SiteGPT does not translate it.

## Before you start

* Role: Manager or higher on the chatbot. See [Invite and manage team members](/docs/guides/account/team-members).
* The translated or reworded text that you want to use.

## Set the timestamp language

The widget shows a relative time under each message, such as "just now" or "2 minutes ago". You cannot type this text. You can only choose its language.

<Steps>
  <Step title="Open Language & Region">
    In your chatbot's sidebar, under **Customizations**, select **Language & Region**.
  </Step>

  <Step title="Select the language">
    In the **Language** section, select a language in **Timestamp language**. The list has 47 languages. The default is English.
  </Step>

  <Step title="Save">
    Select **Save Changes**.
  </Step>
</Steps>

The timestamp language changes only the wording of the relative times. It does not change the widget text or the answer language.

## Change the widget text

<Steps>
  <Step title="Open Language & Region">
    In your chatbot's sidebar, under **Customizations**, select **Language & Region**. You can also open it from **Settings** > **Localization**.
  </Step>

  <Step title="Find the text">
    Find the section for the part of the widget that you want to change. Most fields show the default English text as their label.
  </Step>

  <Step title="Enter your text">
    Type your text in the field. Leave a field empty to keep the default text.
  </Step>

  <Step title="Save">
    Select **Save Changes**.
  </Step>
</Steps>

The page has these sections:

| Section       | Text it covers                                                      | Example fields                                             |
| ------------- | ------------------------------------------------------------------- | ---------------------------------------------------------- |
| **Home**      | The home screen                                                     | "Home", "Start a conversation"                             |
| **Messages**  | The list of past conversations                                      | "No Messages", "Verify your email"                         |
| **Message**   | The conversation itself, including human support and system notices | "Bot", "You", "Agent", "Continue with AI", "Chat disabled" |
| **Top Menu**  | The menu in the widget header                                       | "Refresh chat", "Download"                                 |
| **Account**   | The account and email verification screens                          | "Verify your email", "Submit", "Resend"                    |
| **Lead Form** | The lead form                                                       | "Form Heading", "Continue Button Text"                     |

Some text is set on other pages:

* **Chatbot Name**, **Welcome Message**, **Tooltip**, and **Input Placeholder Text** are on the **Appearance** page. See [Change how the chat widget looks](/docs/guides/widget/appearance).
* Button labels for starters and follow-ups are on their own pages. See [Add conversation starters](/docs/guides/widget/conversation-starters) and [Add follow-up suggestions](/docs/guides/widget/follow-up-suggestions).
* For right-to-left languages such as Arabic or Hebrew, turn on **RTL Mode** on the **Appearance** page.

## Check that it works

1. Open your website in a new private browser window, and open the chat.
2. The widget shows your text in place of the default English text.
3. Send a message. The time under the message is in your timestamp language.
